Louise Carter Jewelry Bewertungen 

I ordered 5 pairs of what they said were the most comfortable earrings. The posts were too large for my earring holes and when I had a professional try to put them in, they inflamed my ears. I asked for a refund and they wouldn't give it to me citing a hygiene issue, which i completely understand. But I only tried 1 pair of earrings and didn't open the others.

I love all the jewellery and i have quite a few pieces, i have had 2 issues ever but both times it was resolved quickly and i was satisfied with the outcome. 5 stars from me, i will continue to buy from this company and recommend to family and friends.

Placed my order on 5/26 and received an email the following day that the order shipped with a tracking number. Realized products were shipped from China and after three weeks the products never shipped. Asked multiple times for tracking updates and was told they’d reship the order. Never happened be very careful with this company. Still waiting on refund.

The pieces you order and get are gorgeous. Customer service is amazing and very fast, I had a small issue, they fixed it in a few minutes. I am in love with the jewelry pieces I got.

I rated a one star previous cause I received my new bracelet and the second day I wore it, it broke. The Louise Carter team reach out and quickly sent me a replacement bracelet! Their team was very fast and efficient in responding and getting the new bracelet out! I appreciate that!

Great products and even better customer service!

I ordered a bracelet from Louise Carter. In three weeks, it broke. I reached out to customer service and they answered me within the same hour. I was pleasantly surprised. Then I was able to correspond with the associate in real-time. Every few minutes I got a response via email. I thought it was going to take a few days. I'm so relieved. They offered me a refund, store credit, or a replacement. I went with the refund. Then, I got a lovely surprise: a $20 coupon! I will definitely keep this experience in mind. So far though, my other 6 pieces of jewelry have held up.

Amazing customer service!! I’ve placed two orders and love this jewelry! I never take it off. One of my orders I needed help with and received an email response right away. They made the edits to my order and communicated every step.

Erika responded me promptly and I was able to resolve the issue. My rings were too big and she was able to make my return experience smoothly. There are so many jewelry site but those experience makes me want to shop as I feel protected.

The website was easy to work with and the whole process was smooth. What really stood out was the customer service since I had put in the wrong shipping address I emailed them back and got a response almost immediately and the sales associate was very kind about it.

Helpful, responsive, and kind!

terrible shipping, cheap product that breaks and customer service barely wants to help.

Bought the 7 pieces bundle and i have no complaints at all. The pieces came intact as per the pictures - 3 months in despite beach, pool, gym and daily wear nothing had tarnished yet. I admit i selected only golden pieces without shells, the packaging is cheap, but honestly i think it worth the price. Delivery from china took a little longer than expected (i think about 2 working weeks), but considering all the above I would repurchase.

Absolutely not hypoallergenic as advertised. The first 2 days of wearing 2 chains caused awful contact dermatitis. I do have metal allergies but not with 14k+ gold or high quality gold-plated or gold-filled jewelry which I thought this was. I took them off once I noticed the early signs and hives forming. It's been more than 2 weeks and I still had a bad dark red rash all around my neck. Extremely low quality trash false advertised as something it is not.

Terrible experience, never got my purchase and they don’t want to refund my money

Shipping and aesthetic looks nice. Probably is tarnish proof. But very cheap. I got the 7 piece bundle and two of my necklaces the Kaya necklace and aloha pearl, already broke. I was just readjusting the necklace and the beads went everywhere.

For the price not too bad. Shipping took about 2-3weeks and one of the pieces chain already broke after only the second day. Another piece has some flaws to it so I won’t even wear it. The rings I got aren’t sized correctly.

I bought the 7 pieces for $85. Im not usually much of a gold girl, but I bought 3 gold bracelets, a couple of chains, and an anklet. I wore them every day throughout our 9 day Hawaii vacation. I snorkeled and showered and all the whole week and they stayed shiny and comfortable.

s a returning customer of Louise Carter Jewelry, I am incredibly disappointed by how drastically their quality standards have dropped. My first experience with them was great—items were sent in individual protective bags. However, on this recent order, they cut major corners. I ordered 12 pieces of jewelry, and instead of packaging them properly, they crammed everything into just three tiny bags that could barely even close. Shoving multiple pieces together caused them to arrive tangled and vulnerable to scratching.
​When I reached out about this shoddy packaging, I was given a frustrating customer service hand-off. First, a representative named Alyssa responded on May 17th with generic scripts, promising to "forward my concern." The very next day, on May 18th, a second representative named Lunette took over, admitting the packaging was improper and claiming she "escalated the concern."
​Since Lunette's email on May 18th, the company has gone completely silent. They clearly use these empty promises of "escalation" as a stall tactic to avoid fixing their mistakes. It is unacceptable to treat a loyal customer this way. They went from premium service to cheap packaging and radio silence. Buyers beware.

Never buy jewelry from this company. The quality is absolutely terrible. I’ve had 4 pieces break after less than 12 hours of use. When you file a complaint, they only offer store credit that doesn’t even work properly. Complete garbage