Londonist DMC Bewertungen 

Una volta che hai pagato la tua stanza/accommodation, Londonist ti lascia completamente solo, nella mia residenza appena sono arrivato il lavandino era otturato, il materasso del mio letto era davvero orribile, ho ordinato un topper per risolvere il problema da Amazon, pagandolo 100 euro e in residenza dovrebbe esserci il servizio per ricevere i pacchi, ma me l’hanno perso. LA cucina non funziona bene, il gas spesso si spegne da solo e il lavandino si ottura ogni 2 giorni. Con tutti questi problemi, ho provato a contattare Londonist tante volte, ho mandato circa 5 email a tutti gli indirizzi che avevano indicato, nessuno mi ha mai risposto, perché una volta che hai pagato, si dimenticano completamente di te. Io ho una prenotazione fino a fine dicembre invece, ho scritto la recensione solo per informare le persone circa la mia esperienza. Questa è la prima risposta che ricevo da Londonist, ho provato a contattarvi per due mesi settembre, davvero assurdo.

Erin helped me a lot finding a place for my son in London. Any questions he immediately answered me.

I contacted Thakur Sahil to help me find the best place to move in with my wife for a short stay. My request was last minute yet he was able to cater to every request and make the move in as smooth as possible. Thakur went the extra mile and ensured that I did not feel left behind or uninformed about each step in the process. He answered every question and was easy to speak to. Thank you, Thakur!

My checkout date was 31st August 2025. Their documentation says they process the refunds with 4 to 6 weeks. It has been 2 months since I put in the refund request.

Even after countless emails, WhatsApp messages to automated bots, calls to customer service which are bots themselves, they are completely ignoring me and haven't paid my deposit of £250.

Withholding deposits is not legal and this is very unprofessional on their behalf.

Thakur from Londonist helped me a lot in making the short term booking in quick time.Nice place with good amenities nearby

I had a last minute emergency and I needed to find a room; Derin did an amazing job to help me find a room ASAP. Excellent service

Londonist made apartment hunting easier and seamless for me. Jottie has to be the best agent I have come across, he was so helpful, so patient, he took every stress off my shoulders and I really do look forward to my stay.

I had an issue with my package delivery, so I got in contact with Mr Khaled Matar and I received my package within 24 hours. Thank you so much for your help Khaled

I booked a room with Londonist at Vita Lewisham and before checking in they let me choose a free gift, but after I picked it they told me it was delivered even though reception confirmed it was never received. I’ve reported this around three times over the past month and they’ve completely ignored me every single time. They also had an offer saying if you pay in full before checking in you’d get a free tech gift like a VR set, and they ignored that too. These offers are basically catfish to get your money. Londonist only gives you attention until you’ve paid, after that they don’t care. Honestly the worst experience I’ve had with any accommodation company and I’d recommend booking directly through the accommodation itself because at least they’ll actually listen and fix issues instead of ignoring you.

Very bad journey with Londonist whom as if was waiting to close the sale of the room in Spitalfields for us, then fully ignored us when we tried to call them and get things fixed. They demanded payment every month and not quarterly, the room was very dirty overall
While they told us they did deep cleaning which was a joke, and when we complained further, they sent a cleaner with a piece of cloth and a broken vacuum.

May Mutwalli

DERIN à été remarquable et très efficace. Il est présent pour répondre à toutes nos questions et régler tous les problèmes. Merci encore. Belle expérience

Taha was really helpful and supportive, the accommodation is amazing!

Hi, My room was ready and clean on time, everything is good with londoniest. However, the problem is that the common areas aren´t clean. For example, the lift, halls, and the last floor where you can find the laundry and gym smell terrible and the hall are dirty.

My room was ready and clean on time, and everything is good with Londoniest. However, the problem is that the common areas are not clean. For example, the lift, the halls, and the last floor where you can find the laundry and gym smell terrible, and the hallways are dirty.

Londonist is basically a dodgy run estate agency, they own no buildings. Look at their about us page before trusting them with your money!

I booked 2 weeks of accommodation for my girlfriend; when we arrived, the room wasn’t ready and the spare room wasn’t clean, the toilet looked like it had disintegrated !

With no where else to go we were forced to book somewhere else.

When we contacted the company:

-They had no alternative accommodation
-Refused a refund
-Stopped responding to messages when we were trying to sort things out.

I’ve had to instigate a charge back though VISA to try and get a refund.

We are very lucky to have been welcomed by Mustapha who made our experience the best. Thank you very much Mustapha. The room is perfect and the installation with Londonlist was done in the exchange until perfect installation. I recommend Londonlist.

Room seemed to barely have been cleaned before I got here, Londonist agent who I booked through ensured me he was holding a room for me in block B of my accommodation on the second floor but upon my arrival I was given a room in block A on floor one, did not receive my cashback/rewards for rebooking, hot water on my kitchen tap doesn’t work, and half the drawers won’t in the room won’t shut properly. Very dissatisfied with my choice to rebook with Londonist.

My experience with Londonist has been absolutely terrible and I strongly advise students to avoid them.

Their entire communication style is built on spamming and pressuring you into panic decisions. As a first-time student renter, I was told that everything would “sell out” and that I needed to sign immediately, even though I wanted to move in later. Out of fear, I signed a contract — only to find out later that there were in fact plenty of spare rooms available.

When I tried to change to another accommodation, their staff were again rude and manipulative, pressuring me to “decide right now” or pay more. Once I moved, I discovered that I was paying far more than students who booked directly with the accommodation — meaning Londonist simply profits from exploiting inexperienced students.

The service was also chaotic and unreliable. On the day I arrived, the accommodation couldn’t even find me in their system, despite my Londonist contract. I was effectively left homeless for the night. When I contacted Londonist urgently for help, they didn’t respond — yet when they want money, they constantly spam your phone and email. At the end of my tenancy, I was bombarded with repeated calls (even from different phone numbers) pushing me to extend my stay, despite me clearly saying no.

Overall, Londonist caused me three months of stress, manipulation, and financial loss. They use aggressive tactics that target inexperienced students, and their unprofessional communication style is both shady and exhausting. You never speak to the same agent twice, which makes the whole process even less trustworthy.

This was by far the worst experience I’ve had with housing. I would never recommend Londonist to anyone.

Terrible experience with Londonist at Drapery Place. We had booked two rooms for a month, but upon arrival they were not ready and, even worse, in unacceptable hygienic conditions: floors covered with hair and dust, dirty mirrors, and even used contact lenses stuck on the floor.

We immediately requested cleaning, but after more than 4 hours of waiting and endless back-and-forth from the staff (everyone kept saying it wasn’t their responsibility and to speak to someone else), the rooms were cleaned very hastily and unprofessionally. In the end, we had to clean them ourselves, despite having already paid for the initial cleaning service.

The shared kitchen was also in terrible condition: trash on the floor, flies, and overall very dirty.

Considering the very high prices, the service provided was extremely disappointing. I would not recommend this agency.

A big thank you to Manjot and Jottie — they were so helpful with everything throughout the whole process.