James and the team at London Diamonds were incredible to deal with. They went above and beyond to get a beautifully bespoke ring made and delivered on a very tight time frame, in order to be able to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company is honestly amazing. The customer service is outstanding. James replies so fast and is so helpful. I know my partner found ordering the ring really easy but on top of that I recently da... Mehr ansehen
My fiancé bought my engagement ring from London diamonds after a lot of not so subtle hints from me 😅. It was everything I wanted and more! We get married in a couple of months and I wanted to g... Mehr ansehen
Excellent service from James and the team! A professional yet very friendly service throughout, I appreciated the complete honesty and no pushiness whatsoever. My ring arrived today and I could not be... Mehr ansehen
Unternehmensdetails
Über London Diamonds Official
Vom Unternehmen geschrieben
Bespoke ring Quote
Engagement Ring Collections
Wedding & Eternity Rings
Why Choose Us?
London Diamonds Official is now on Trustpilot!
Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)
London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.
The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.
London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.
In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.
We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.
We pride ourselves on being transparent and there is never any pressure or rush to commit.
We’ll be ready when you are to make your perfect bespoke diamond engagement ring.
The Perfect Engagement Ring. Without the Hassle.
Vom Unternehmen geschrieben
- No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
- Just beautiful rings and the most responsive service you've ever received.
The LD Lifetime Warranty
No charges for resizing, servicing or repairs. Ever
We NEVER charge for repairs or tiny missing diamonds.
Other jewellers said we were crazy to offer this back in 2017.
Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.
90% of damaged rings are from being squashed in a door or being worn at the gym.
If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!
If your ring is not salvageable, we'll build you a new setting for what it costs us.
Kontaktinformationen
24 Greville Street, EC1N 8SS, LONDON, Vereinigtes Königreich
- 0203 897 9745
- support@londondiamonds.com
- londondiamonds.com
Great experience using London Diamond
Great experience using London Diamond. Quick to respond excellent customer service.
5* service
My fiancé bought my engagement ring from London diamonds after a lot of not so subtle hints from me 😅.
It was everything I wanted and more! We get married in a couple of months and I wanted to get my ring resized and cleaned before the big day. I messaged them on instagram and received super speedy, personalised responses, no jargon and straight to the point!
I sent my ring into them last Thursday afternoon, and received it back this morning (1 week later), resized, cleaned and sent back in a new box (mine was a bit battered) all for FREE under their lifetime warranty.
Honestly couldn’t ask for better service and I’m so happy my fiancé used them to buy my engagement ring. When we upgrade our wedding rings, we’ll definitely come back! 💖
Amazing customer service
This company is honestly amazing. The customer service is outstanding. James replies so fast and is so helpful. I know my partner found ordering the ring really easy but on top of that I recently damaged it and feared the worst! However, it has been returned a week later, no longer bent and as shiny as ever!
Couldn’t recommend these guys more! Will definitely return for wedding bands!
James and the team at London Diamonds…
James and the team at London Diamonds were incredible to deal with. They went above and beyond to get a beautifully bespoke ring made and delivered on a very tight time frame, in order to be able to ask the big question on St Dwynwens day (Welsh Valentines) & Burns night, a cultural nod to both myself and my FIANCÉ.
Thank you again for everything, couldn't recommend you guys at London diamonds enough!
Excellent service from James and the…
Excellent service from James and the team! A professional yet very friendly service throughout, I appreciated the complete honesty and no pushiness whatsoever. My ring arrived today and I could not be happier knowing it’s top quality and for a very good price. The sparkle of the ring is unreal!! Would recommend London Diamonds to anyone in a heartbeat!
Amazing customer service from start to…
Amazing customer service from start to finish . James is just incredible at what he does and my ring is exactly what i had hoped for . Thankyou James and Team - Simply the best x
Highly recommended -fantastic products and service
Hidden halo diamond engagement ring amazing ! Wife is thrilled and many compliments. James and the team provided exceptional service -can highly recommend London Diamonds !
Amazing customer service
Amazing customer service . Thankyou James for been so helpful with me.
My rings are just so beautiful I couldn’t be more happy. The box is pretty fancy too 🫶🏻 Just everything is perfect. Fantastic company
Great customer service and quality product
Great customer service, arrived as expected and on time. My now fiancée is in love with the ring.
Super quick! Super sparkly ✨️
I just wanted to thank all the london diamonds team I sent my ring back to be re sized, the form said to allow 2-3 weeks, it was sent back within a week and looks brand new! Its been cleaned up so nice its sparkling ✨️
Fits lovely!
Thank you all xxx
I had a great experience with London…
I had a great experience with London Diamonds while choosing an engagement ring for my fiancée. The whole process was smooth and enjoyable, and the quality of the ring is absolutely stunning.
A special thank you to Miranda, who guided me through every step with professionalism and care. She made everything easy and stress-free, and I truly appreciated her help.
I highly recommend London Diamonds for their excellent service and beautiful craftsmanship.
Wonderful bespoke service from Miranda…
Wonderful bespoke service from Miranda and James. Support team worked with me for a clear and honest process to organise a wonderful engagement ring for my now fiancé Aleksandra.
From the deposit to the final payment and delivery of the ring, everything was done easily, understandably and they took all of my considerations into the build and design.
In these circumstances I wanted the experts to build the ring as I’m no expert in understanding the important quirks of rings, like the importance of the sitting height, the stability of the bezel, the comfort fit, all things I would not have been able to organise myself.
London diamonds sourced a wonderfully cut diamond in a lovely setting providing my fiancé with her dream ring.
Thanks again to the team for their prompt and clear communication throughout this process, it has been a pleasure to work with them!
Would recommend
We found London Diamonds on instagram and loved their rings. We found the exact ring we were looking for available to order from the website, and messaged for advice on lead in time and size which was promptly and reassuringly responded to. 3 weeks later the perfect ring arrived, securely delivered and beautifully packaged. We will be back for our wedding bands. Thank you LD!
Incredible!
From start to finish I had the best experience and James was just fantastic! I would highly recommend LD! And not to mention, my new engagement ring is INSANE!!!!!!!!!
Five stars to James and the WHOLE team…
Five stars to James and the WHOLE team at LondonDiamonds for helping me design the perfect engagement ring. I went in with no clue where to begin, but James patiently guided me through every step and never minded the constant stream of WhatsApp questions. The finished ring was flawless, and my partner hasn’t stopped admiring it. Thank you all.
I found London Diamonds on instagram…
I found London Diamonds on instagram and noted they done a stunning example of my preferred ring- a marquise cut, hidden halo in 18k gold and for a very fair price too! I done a lot of looking around and couldn’t beat their price or product. I pointed the chosen ring and LD in the direction of my partner and he purchased and proposed 7 months later!! He was very happy with the service and communication.
Superb experience
Superb experience, kept me informed from start to finish and a beautifully crafted piece of jewellery.
Strongly recommend.
Fantastic company
I can not recommend London Diamonds enough, from start to finish they’ve been nothing short of incredible.
Personally, I had absolutely no idea about rings or what I was looking for. I dropped them a message on Instagram and they were really attentive and made the entire process extremely simple. Within a month I’d messaged and received the ring.
They also helped me guess my fiancés ring size based on pictures and pretty much nailed it!
The ring itself was perfect and came really neatly packed and presented.
The ring did fit but she prefers them slightly looser. LD offered for it to be resized, we posted it out on Sunday and received it back today (Saturday - 6 days later).
Honestly, nothing but praise for them and recommended them to all my mates
The service was nothing short of outstandi
From start to finish, this has been one of the most wonderful online shopping experiences I’ve ever had. The team behind this shop truly go above and beyond in every way.
The service was nothing short of outstanding — professional, warm, and incredibly attentive. Communication was seamless, with clear updates, thoughtful responses, and genuine care throughout the entire process. I never once felt out of the loop, and every question I had was answered with patience and expertise.
Most importantly, the engagement ring itself is absolutely stunning — beautifully crafted, high quality, and even more breathtaking in person than I could have imagined.
What could have been a stressful process felt instead like a joyful and memorable experience. It’s clear that this business genuinely cares about its customers and takes real pride in what they do.
I cannot recommend them highly enough. If you’re looking for an engagement ring with amazing craftsmanship and equally amazing service, this is the place to go. 💍✨
Engagement and wedding band
After my fiancé purchased my engagement ring from LD in 2024 and he had told me how brilliant the service/smooth the process was (as well as how stunning/well made the ring is), I knew I wanted my wedding band to also made by LD.
I discussed what I wanted with James who came up with a bespoke design for my wedding ring and sent through for my approval within a couple of days! My ring arrived today and I couldn’t be happier! It’s absolutely beautiful and exactly what I wanted. The whole process was seamless. Always had quick, knowledgeable responses to any questions I had and just overall great customer service. Would 100% recommend to anybody looking to purchase, LD are the best in the business!!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








