The most unhelpful company in Leeds Had serious concerns from day one which was no carbon monoxide monitor in bedroom when there was an old boiler in the bedroom Damp on the ceiling where th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Tom from Nottingham branch was truly amazing, he helped ensure the return deposit was successful. The level of professionalism from him and the rest of the branch is of high standards. Highly recommen... Mehr ansehen
Really lovely and helpful staff who were happy to thoroughly answer any queries I had, especially Tom from the Nottingham branch. Would definitely recommend to others and use again in the future.
I recently enquired about a property, Tom from the Nottingham branch was super friendly and knowledgeable. He helped to find a suitable property and organise a viewing. The viewing was very useful in... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a student accommodation provider that operates in 14 cities and house 6,700 students every year. We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow. We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights.
Kontaktinformationen
202 Ashby Road, LE11 5AA, Loughborough, Vereinigtes Königreich
- hello@loc8me.co.uk
- loc8me.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 89 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Impressed
Clear and well-organised room viewing on relatively short notice, Jade was very helpful in providing us information on site and understanding with issues with the deposit and guarantor
Really lovely experience with Kay
Really lovely experience with Kay! Thank you so much!!
Great experience with Kay and other Loc8me staff
They are really helpful in the Newcastle/Duhram branch! Kay in particular wa so helpful and happy to answer and help with any questions or problems I’ve had. Would totally recommend using them for student housing they are great and even with maintenance requests 9/10 they get done within the same week!!
Thanks so much guys🥰
Amazing!
I have had a really great experience today with Loc8me! Our house viewing was done by Markhim - he was really friendly and went out of his way to be helpful to us! I would definitely recommend this agency :)
Really good experience looking around…
Really good experience looking around houses with Kay.
Awful service do not choose these
Awful service do not choose these estate agents!!! We are tenants in one of their properties and they have repeatedly breached our contract, they do not respond to maintenance requests and the standard of property is not acceptable with fire hazards and mould.

Antwort von loc8me.co.uk
I go loc8
I go loc8, and Markhim help me serve my problem about the property
Kay was a excellent guide for the…
Kay was a excellent guide for the viewing had fun and really the property too.
Thank you Loc8me
Just finished a reviewing yesterday with my flatmates,and was great!Aaron (our agent) couldn’t have been better. He provided us with all the information we need to know about the houses are areas around,along side having a laugh with us.
Thank you Aaron, and thank you Loc8me
- Paige
Very poor communication and lack of professionalism
From using Loc8me for 2 properties I can say that their list of properties is fine but what really lets them down is their lack of communication and slow response time. They are very quick when you want to sign a property with them (of course). However once you move in they seem to disregard the tenants communication as we have had several problems to do with the houses which recieve no response for weeks and when they do reply it is very unhelpful which leaves me frustrated. Another issue we have seen with their lack of communication is to do with our deposit as after we switched properties we had no communication whatsoever about the status of our deposit until one of our parents had to send an email to them regarding the issue only to find out they have used up most of it without sending us an invoice. Now this would be more acceptable if they had communicated this to us. To make things worse they have not replied at all on regards of how to move forward with recieveing what we are owed. I feel as though they would not have even said anything and kept the deposit if a parent had not communicated with them as some of us tenants have inquired but recieved no useful information on the matter. If you want a housing company that doesn't view its tenants as a bank then try to not use loc8me. Another issue I had was on the moving day where everything was unprofessional with them telling us to arrive at 10am to collect keys and once we arrived they told us that the keys were not available until 3pm. They had changed the key collection time various times right before the move in day only for it to not even be the correct time. The staff didn't seem to care much and basically just told us to go away and come back when they were ready. To make things funnier when I eventually did collect the keys they asked us to follow their instagram but at that point I had enough of them so I did not. Overall they are very unprofessional and don't seem to care about tenants once they have moved in.
Unsafe and Negligent Management
My experience with Loc8me has been very poor. Communication is slow, staff rarely follow through on what they promised, and issues take far too long to resolve, if resolved at all.
We currently have a breach of security as the front door remains broken. We had a break in because of this with weapons. Our door is still broken, even after the break in, despite a half attempt to piece the door together.
I do not feel safe. My food is stolen more than twice weekly. I do not recommend as I am chasing university support services to support me because of this.

Antwort von loc8me.co.uk
Kay gives the good explaination about…
Kay gives the good explaination about the student accommodation.
10/10 service…
zac was very friendly and helped me
complete lack of communication and…
complete lack of communication and respect for tenants. we didn’t choose them to be our landlords (there was a last minute switch up). do NOT choose these landlords. our house was dirty and had a rotting mouse in it because they couldn’t be bothered to check the house over. don’t answer texts or fix issues. they are rude, entitled and completely unprofessional. how are four 19 year olds more mature than these.
p.s notice how all of their responses to the one star reviews are all formatted in the same way? it’s because they do not care enough to give a personalised and detailed fix because they are so frequently in the wrong
Great experience very friendly was…
Great experience very friendly Amy was great
Amy has been great with helping us with…
Amy has been great with helping us with this journey.
Amy was really friendly and helpful…
Amy was really friendly and helpful during the Freshers fair
Marcus in the Accounts Department!
Marcus in the accounts department is fantastic. You ring with a query and he sorts it and gives you confidence that what he has done will get done. Very knowledgeable and understanding.
amy was helpful
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