loc8me.co.uk Bewertungen 

1.235
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The most unhelpful company in Leeds Had serious concerns from day one which was no carbon monoxide monitor in bedroom when there was an old boiler in the bedroom Damp on the ceiling where th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Tom from Nottingham branch was truly amazing, he helped ensure the return deposit was successful. The level of professionalism from him and the rest of the branch is of high standards. Highly recommen... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really lovely and helpful staff who were happy to thoroughly answer any queries I had, especially Tom from the Nottingham branch. Would definitely recommend to others and use again in the future.

Bewertet mit 5 von 5 Sternen

I recently enquired about a property, Tom from the Nottingham branch was super friendly and knowledgeable. He helped to find a suitable property and organise a viewing. The viewing was very useful in... Mehr ansehen

Unternehmensdetails

  1. Studentenwohnservice

Vom Unternehmen geschrieben

We are a student accommodation provider that operates in 14 cities and house 6,700 students every year. We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow. We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

1235 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 89 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(1.235)

333 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Impressed

Clear and well-organised room viewing on relatively short notice, Jade was very helpful in providing us information on site and understanding with issues with the deposit and guarantor

22. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience with Kay and other Loc8me staff

They are really helpful in the Newcastle/Duhram branch! Kay in particular wa so helpful and happy to answer and help with any questions or problems I’ve had. Would totally recommend using them for student housing they are great and even with maintenance requests 9/10 they get done within the same week!!

Thanks so much guys🥰

10. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing!

I have had a really great experience today with Loc8me! Our house viewing was done by Markhim - he was really friendly and went out of his way to be helpful to us! I would definitely recommend this agency :)

14. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awful service do not choose these

Awful service do not choose these estate agents!!! We are tenants in one of their properties and they have repeatedly breached our contract, they do not respond to maintenance requests and the standard of property is not acceptable with fire hazards and mould.

13. September 2025
Bewertung ohne vorherige Einladung
loc8me.co.uk-Logo

Antwort von loc8me.co.uk

Hi Harmony,

We’re really sorry to hear about your experience, this isn’t the level of service we aim to deliver at Loc8me. We take feedback like this seriously and want to make sure any issues with your property are fully resolved.

Please could you email us directly so our team can review your maintenance requests and get this sorted as a priority?


Kind regards,
The Loc8me Team

Bewertet mit 5 von 5 Sternen

Thank you Loc8me

Just finished a reviewing yesterday with my flatmates,and was great!Aaron (our agent) couldn’t have been better. He provided us with all the information we need to know about the houses are areas around,along side having a laugh with us.

Thank you Aaron, and thank you Loc8me
- Paige

8. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very poor communication and lack of professionalism

From using Loc8me for 2 properties I can say that their list of properties is fine but what really lets them down is their lack of communication and slow response time. They are very quick when you want to sign a property with them (of course). However once you move in they seem to disregard the tenants communication as we have had several problems to do with the houses which recieve no response for weeks and when they do reply it is very unhelpful which leaves me frustrated. Another issue we have seen with their lack of communication is to do with our deposit as after we switched properties we had no communication whatsoever about the status of our deposit until one of our parents had to send an email to them regarding the issue only to find out they have used up most of it without sending us an invoice. Now this would be more acceptable if they had communicated this to us. To make things worse they have not replied at all on regards of how to move forward with recieveing what we are owed. I feel as though they would not have even said anything and kept the deposit if a parent had not communicated with them as some of us tenants have inquired but recieved no useful information on the matter. If you want a housing company that doesn't view its tenants as a bank then try to not use loc8me. Another issue I had was on the moving day where everything was unprofessional with them telling us to arrive at 10am to collect keys and once we arrived they told us that the keys were not available until 3pm. They had changed the key collection time various times right before the move in day only for it to not even be the correct time. The staff didn't seem to care much and basically just told us to go away and come back when they were ready. To make things funnier when I eventually did collect the keys they asked us to follow their instagram but at that point I had enough of them so I did not. Overall they are very unprofessional and don't seem to care about tenants once they have moved in.

8. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unsafe and Negligent Management

My experience with Loc8me has been very poor. Communication is slow, staff rarely follow through on what they promised, and issues take far too long to resolve, if resolved at all.
We currently have a breach of security as the front door remains broken. We had a break in because of this with weapons. Our door is still broken, even after the break in, despite a half attempt to piece the door together.
I do not feel safe. My food is stolen more than twice weekly. I do not recommend as I am chasing university support services to support me because of this.

7. Oktober 2025
Bewertung ohne vorherige Einladung
loc8me.co.uk-Logo

Antwort von loc8me.co.uk

Good morning Shineon,

I’m really sorry to hear that you’re not happy with your experience with loc8me so far.

Regarding the break-in, a temporary fix was put in place to secure the door while the new one was being delivered. I can confirm that the new door has now been fully installed.

With regard to the food theft, as discussed over WhatsApp and email, the codes for all doors have been changed, and the entrance doors have been secured. We believe the issue may have been caused by other tenants not closing the doors properly when entering or leaving the building. We’re continuing to work closely with all tenants to ensure doors are properly shut and locked at all times.

If you’d like to discuss this further, please don’t hesitate to email me directly at rikhil@loc8me.co.uk.

Kind regards,
Rikhil
Branch Manager – loc8me Birmingham

Bewertet mit 1 von 5 Sternen

complete lack of communication and…

complete lack of communication and respect for tenants. we didn’t choose them to be our landlords (there was a last minute switch up). do NOT choose these landlords. our house was dirty and had a rotting mouse in it because they couldn’t be bothered to check the house over. don’t answer texts or fix issues. they are rude, entitled and completely unprofessional. how are four 19 year olds more mature than these.

p.s notice how all of their responses to the one star reviews are all formatted in the same way? it’s because they do not care enough to give a personalised and detailed fix because they are so frequently in the wrong

26. September 2025
Bewertung ohne vorherige Einladung

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