loc8me.co.uk Bewertungen 

1.228
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Tom helped me move into my new house. Made the experience so easy and fun, very pleased. I work part time picking cherries out of the gutter and giving them to poor children so I’m often stressed and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Phil G came round from Loc8me to help with a few maintenance jobs at the house and did a great job. He fixed issues with the door stops, helped clear and tidy the garden, and sorted several other bi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I wish there was an option was for no stars. This company had no compassion and care whatsoever if you are going to rent to students you need to realise we are not people with proper jobs they... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

we had josh help us with houses for next year, the first house didn’t go to well, and after having one of our group drop out, josh was amazing at trying to find us other options as quickly as possible... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Studentenwohnservice

Vom Unternehmen geschrieben

We are a student accommodation provider that operates in 14 cities and house 6,700 students every year. We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow. We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

1228 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 91 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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4,4

Alle Bewertungen

(1.228)

326 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Tom helped me move into my new house

Tom helped me move into my new house. Made the experience so easy and fun, very pleased. I work part time picking cherries out of the gutter and giving them to poor children so I’m often stressed and tired, but Tom at Loc8me made everything so much easier. Very happy thanks.

10. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hey,

Thank you so much for your lovely review! We're really pleased to hear Tom made your move-in experience so much easier.

Many thanks,
loc8me Team 🍊

Bewertet mit 1 von 5 Sternen

DO NOT LIVE HERE

I wish there was an option was for no stars.
This company had no compassion and care whatsoever if you are going to rent to students you need to realise we are not people with proper jobs they should just rent to adults at this point if they do not no how to treat us correctly.
My house was dirty not professionally cleaned all year, my move in date was delayed i was homeless. I paid for bills included and had no heating or hot water all year.
No fire regulation procedures were done
There company is a bunch of kids pretending to be real estate agents. I would not recommend. As a student myself who has lived other places LOC8ME has made my uni year the worst experience of my life.
The neglect is actually so crazy
STUDENTS DO NOT LIVE WITH THEM!!

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Thank you for taking the time to share your feedback.
We're very sorry to hear about your experience.

This isn't the level of service we aim to provide, and we take feedback like yours seriously as it helps us identify where we can improve.

We'd appreciate the opportunity to look into the concerns you've raised in more detail and discuss your experience further.

Please email us at hello@loc8me.co.uk with your property address and any additional information, and a member of our team will investigate your concerns and work towards a resolution where possible.

Kind regards,
The loc8me Team

Bewertet mit 5 von 5 Sternen

Georgia and Amy were great

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hey,

Thank you for your kind review! We're so pleased to hear you had a great experience.

We really appreciate your feedback.

Many thanks,
loc8me Team

Bewertet mit 5 von 5 Sternen

Excellent insight

Excellent insight, great knowledge and unreal experience. Very helpful insight on the area and top service, thank you!

20. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hey Ben,

Thank you for your kind review! We're so pleased to hear you had a great experience and found the team's local knowledge and support so helpful.

We really appreciate your feedback.

Many thanks,
loc8me Team 🍊

Bewertet mit 5 von 5 Sternen

Had a smooth experience when moving out…

Had a smooth experience when moving out and Connor helped facilitate the process very well

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hey,

Thank you for your review! We're so pleased to hear you had a smooth move-out experience and that Connor was able to help make the process straightforward.

Many thanks,
loc8me Team 🍊

Bewertet mit 5 von 5 Sternen

Connor was extremely helpful with all…

Connor was extremely helpful with all aspects of the process. He removed any anxiety and worries I had and allowed for a seamless move. Couldn’t have gone any better

12. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hey Brodie,

Thank you for your kind review! We're so pleased to hear Connor was able to make the whole process feel smooth and stress-free.

Many thanks,
loc8me Team 🍊

Bewertet mit 5 von 5 Sternen

Had an issue resolved

Had an issue so called up the Nottingham branch. Tom helped me alongside the team to resolve this issue. Good service.

18. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hey,

Thank you for your review! We're pleased to hear that Tom and the Nottingham team were able to help resolve your issue and provide a good service.

We really appreciate your feedback and will be sure to pass your kind comments on to the team.

Many thanks,
loc8me Team 🍊

Bewertet mit 1 von 5 Sternen

Suleman

This is one of the worst estate agent ever in UK,the building leaking, food being Stalin, no hot water no heating for weeks,the mattress full of bugs which cause my daughter getting rush all over her body ,the carpet all warn out fully of bugs,we had homeless people sleeping inside the building for months even after reporting it took loc8me weeks to kicked thim out and another week's to fixed the front door all the students never feel safe ,the windows not closing properly during winter time,
All these problems still they say we can't get out of agreement and if we leave we have to pay until end of August.😔😔
To all student in Birmingham bywater building please be aware of them *Loc8me* and stay far away from these crooks!! When you go to view the accomodation they promise you everything will be fixed within a week so they give agreement to sign as soon as do..that's it now they got you hooked they will take months to fixed and than break down again.

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hi Suleman

We are sorry to hear that you feel disappointed with your experience and appreciate you taking the time to share your concerns.

The issues you have raised are all matters we take very seriously. Throughout the tenancy, our team worked proactively with contractors to address reported issues as quickly as possible. Where repairs or remedial works required specialist attendance or external approvals, we kept tenants informed of progress, expected timelines, and any updates available to us.

Regarding building security, we acted upon reports of unauthorised access, taking measures to remove individuals from the premises and arranging repairs to secure entry points. We understand how important safety is for our residents and regret any distress caused while these works were being completed. We have also installed a new CCTV system throughout the building which has helped.

Maintenance and repair issues can sometimes take longer than expected when parts, specialist contractors, or wider building works are involved. However, we strive to ensure all residents are kept updated throughout the process and that concerns are escalated where necessary.

Many thanks,
Rik - Branch Manager

Bewertet mit 5 von 5 Sternen

Really helpful and easy to work with

Really helpful and easy to work with, house is really nice.

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hey Elliott,

Thank you for your kind review! We're delighted to hear that you found our team helpful and easy to work with, and that you're enjoying your house. We really appreciate you taking the time to share your experience and hope you continue to have a great stay with us.

Many thanks,
loc8me Team🍊

Bewertet mit 1 von 5 Sternen

Female safety and inadequate…

Female safety and inadequate investigation so I contacted and wrote a previous review in relation to my daughters safety within a property that was rented out by this company that may suggest no one uses as they rebut all responsibility when things get tough and I am now left in a position of seeking legal advice which I will take all the way my daughter originally too the tenancy on under the impression there was another female within the property that later pulled out but my daughter was not informed and then moved 2 males into the property that intimated her and went into her room and bathroom when told the company they did nothing would not supply locks on doors when asked for security and this there response
I am sorry to hear that Abbie has felt uncomfortable in the property. We do take any concerns around tenant safety seriously, and I can see from the communication that the branch has already responded to the issues raised and spoken with the other tenants where appropriate.

As previously explained, Abbie viewed and accepted the property as it was, including the layout and the fact that there are no locks on the bedroom doors. We have also checked the pre-tenancy communication and there was no request made for a female-only house share. The tenancy agreement remains legally binding and there is no break clause, so Abbie and her guarantor remain liable for the rent unless a suitable replacement tenant is found.

We are unable to release Abbie from the tenancy on the terms suggested. That is our final position on this matter.

Where allegations relate to threatening, criminal, or inappropriate behaviour, these should be reported to the police so they can be properly investigated. As managing agent, we cannot make findings on criminal allegations, but we will continue to respond to any reported tenancy or property management issues in the correct way.

We also need to be clear that, due to data protection and the tenancy position, we can only discuss certain details with Abbie and her named guarantor. We will therefore continue any further tenancy-related correspondence with the appropriate parties.

I appreciate this is not the outcome you were hoping for, but our position has now been confirmed.

1. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible company

Terrible company, they will try and find way to charge you more. Worst company to deal with, AVOID LIKE THE PLAGUE - Lincoln Branch.

31. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hi Yash,

I am sorry to see that your experience with loc8me resulted in a one-star review.

I have spoken to the Property Manager who will reach out to you directly regarding your complaint.

If you have any further issues, please do not hesitate to email me directly at rikhil@loc8me.co.uk

Many thanks,
Rik - Branch Manager

Bewertet mit 5 von 5 Sternen

Christian was very helpful and…

Christian was very helpful and accommodating in helping us find a house

25. April 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hi Alfie,

Thanks for your kind words! We’re really glad Christian was able to support you and make the process of finding a house easier, we’ll be sure to share this with him.

Many thanks,
loc8me Team🍊

Bewertet mit 5 von 5 Sternen

I had very good a smooth customer…

I had very good a smooth customer service experience especially from Ollie from loc8me.

23. April 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hi Lithin,

Thanks for your feedback! We’re really glad to hear you had a smooth experience and that Ollie was able to support you along the way - we’ll make sure this gets passed on to him.

Many thanks,
loc8me Team🍊

Bewertet mit 1 von 5 Sternen

Loc8me Leeds: do not trust

Loc8me Leeds offered my daughter a flat with her friends, all the contracts were signed, guarantor in place, deposits paid then they came back and said that the price was wrong and tried to increase it by £30 per person/ per week. They said it was an admin mistake and would not honour the advertised price or the signed contracts. Absolutely disgusted with this company.

31. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hi JM,

Thank you for your feedback. We sincerely apologise for the frustration this caused your daughter and her friends. Please be assured that this was the result of a human error during the initial application process.

We have multiple stages of verification to ensure all contracts are accurate before they are fully executed. Unfortunately, during these final checks, a significant discrepancy in the advertised price was identified. While we understand the timing was far from ideal, these processes are in place to ensure all agreements are legally and financially correct for all parties involved.

At the time, our team worked hard to provide the group with as many alternative options as possible to help them secure housing. We value our reputation with the Leeds student community and regret that we couldn't reach the original outcome you were hoping for.

Best regards,
Hollie - Leeds Assistant Branch Manager

Bewertet mit 5 von 5 Sternen

Excellent service from Emma at the…

Excellent service from Emma at the Loughborough office, dealt with my enquiry quickly!

13. März 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hey Luke,

Thanks so much for the kind words! We’re really glad Emma could help get everything sorted quickly for you, we’ll be sure to pass this on to her.

Many thanks,
loc8me Team 🍊

Bewertet mit 5 von 5 Sternen

Phil G

Phil G came round from Loc8me to help with a few maintenance jobs at the house and did a great job. He fixed issues with the door stops, helped clear and tidy the garden, and sorted several other bits around the property. Everything was done to a really high standard.
Phil was friendly, professional, and really helpful throughout the visit. He explained what he was doing and made sure everything was properly sorted before he left. As a really nice extra touch, he even left us little goodie bags at the end which was completely unexpected and very appreciated.
Really pleased with the service and how efficiently everything was handled.

5. März 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hi Jessica,

We really appreciate you taking the time to share this! Great to hear Phil got everything sorted and went the extra mile while he was there, we’ll definitely pass this on to him.

Many thanks,
loc8me Team🍊

Bewertet mit 5 von 5 Sternen

Working with Tayib has been a great…

Working with Tayib has been a great pleasure. He is extremely communicative and conducts himself with a high degree of professionalism.

Would 100% recommend him.

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hi Lloyd,

Thanks for the lovely feedback! We’re so glad you’ve had such a positive experience working with Tayib - we’ll make sure he sees this.

Many thanks,
loc8me Team🍊

Bewertet mit 5 von 5 Sternen

Easy and smooth experience

As my first experience as landlord I was a bit nervous about the outcome but Emma, Izzy and the team from Hull Agency guided me and took care of everything. The whole process was easy and smooth with great and fast communication.

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hi Sanjin,

Thanks for sharing - It’s great to hear Emma, Izzy and the Hull team made everything feel simple and stress-free. We’ll pass this on to them!

Many thanks,
loc8me Team🍊

Bewertet mit 1 von 5 Sternen

They charged £77 for the replacement of…

They charged £77 for the replacement of a broken toilet seat without telling the tenants how much this was going to cost prior to the instalment. We were also not notified when the toilet seat was going to be replaced. I would not recommend using loc8me, go with Parr Houses or Toplets instead.

26. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hi Ash,

I’m sorry if the communication around this issue wasn't as clear as it should have been, we do aim to keep tenants informed and appreciate you raising this

The charge relates to the replacement of a damaged toilet seat, which was replaced on a like for like basis. The £77 reflects the supply and installation.

Many Thanks,
Molly Murphy - Loughborough Branch Manager

Bewertet mit 5 von 5 Sternen

Excellent help

A big thank you to Aaron for helping us find a house. He helped the process be less stressful and listened to everything we had to say and showed us all the houses that fit what we were looking for. We were worried about the house hunting due to it being January, but Aaron helped us find houses and kept us updated.

9. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von loc8me.co.uk

Hi Evie,

We are so glad Aaron could take the stress out of the search and find what you were after especially during a tricky time of year.

We’ll make sure he sees this!

Many thanks,
loc8me Team🍊

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