Tom from Nottingham branch was truly amazing, he helped ensure the return deposit was successful. The level of professionalism from him and the rest of the branch is of high standards. Highly recommen... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Really lovely and helpful staff who were happy to thoroughly answer any queries I had, especially Tom from the Nottingham branch. Would definitely recommend to others and use again in the future.
I recently enquired about a property, Tom from the Nottingham branch was super friendly and knowledgeable. He helped to find a suitable property and organise a viewing. The viewing was very useful in... Mehr ansehen
Tom helped me move into my new house. Made the experience so easy and fun, very pleased. I work part time picking cherries out of the gutter and giving them to poor children so I’m often stressed and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are a student accommodation provider that operates in 14 cities and house 6,700 students every year. We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow. We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights.
Kontaktinformationen
202 Ashby Road, LE11 5AA, Loughborough, Vereinigtes Königreich
- hello@loc8me.co.uk
- loc8me.co.uk
4,5
Hervorragend
1233 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Ben made the experience for me amazing
Ben made the experience for me amazing, he was friendly, informative and even funny!
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Tekken,
Thank you for such a great review! We’re really pleased to hear Ben made such a positive impression and kept the experience both informative and enjoyable, we’ll be sure to share this with him.
Many thanks,
loc8me Team🍊
Josh
we had josh help us with houses for next year, the first house didn’t go to well, and after having one of our group drop out, josh was amazing at trying to find us other options as quickly as possible!! he managed to find us one less than 24h later and we ended up accepting it, Thank you Josh, you’re the best!!!
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Katie,
Thanks so much for sharing this! We’re really glad Josh was able to step in quickly and turn things around for you, finding a new place that fast makes all the difference. We’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Halle was very friendly and helpful!
Halle was very friendly and helpful!! we loved the property and are excited to go forward with it!
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Bellsie,
Thank you for the great feedback! We’re so glad to hear Halle made such a positive impression and helped you feel confident moving forward with the property, we’ll be sure to pass this on to her.
Many thanks,
loc8me Team🍊
Halle was super friendly and…
Halle was super friendly and informative, the viewing was smooth and happy to go ahead with property.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi there,
Thank you for your kind feedback! We’re really pleased to hear Halle made your viewing smooth and informative, and that you felt confident moving forward, we’ll pass this on to her.
Many thanks,
loc8me Team🍊
Great house options
Great house options. Really efficient with responses and viewings. Really friendly and informative during the viewing and answered all our questions
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Jude,
We really appreciate you sharing this! Great to hear you had a positive experience with the viewings and found the process efficient and informative throughout.
Many thanks,
loc8me Team🍊
Halle Review
Halle was very informative and made us feel quite comfortable when viewing the houses. She was happy to answer any questions and made the viewing process feel a lot more accessible.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Abbi,
Thanks for the lovely review! It’s great to hear Halle helped make the viewing process feel comfortable and easy, while taking the time to answer all your questions.
Many thanks,
loc8me Team🍊
Halle House Viewings
Halle was really friendly and gave us good information about all of the houses
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Olivia,
Thank you for your feedback! We’re glad to hear Halle provided helpful insights across the properties and made the experience a positive one for you.
Many thanks,
loc8me Team🍊
Good experience
We had a great tour guide Halle, she made the viewings, easy and enjoyable!
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Freya,
Thank you for your feedback! We’re really pleased to hear Halle made your viewing experience easy and enjoyable, we’ll be sure to pass this on to her.
Many thanks,
loc8me Team🍊
My tour for the houses Halle was very…
My tour for the houses Halle was very helpful and answered any questions we had!
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Mollie,
We appreciate you sharing this! Great to hear Halle was able to support you during your tour and answer all your questions along the way.
Many thanks,
loc8me Team🍊
Great Service
Halle was superb and extremely accommodating during our viewing. She went into thorough detail about the house and answered any questions we had. Would definitely recommend!
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Isabel,
Thank you for the great review! We’re so pleased to hear Halle provided such a detailed and accommodating viewing experience, we’ll be sure to pass this on to her.
Many thanks,
loc8me Team🍊
Avoid the Loughborough branch at all…
Avoid the Loughborough branch at all costs.
Truly the worst experience I have had with a letting agent. They were completely non responsive and failed to resolve even the most basic repairs. A replacement hoover took months, and a cupboard actually fell on a student’s head, resulting in hospital treatment. The branch offered only £50 in compensation… the list is endless.
We had to fight extensively for the deposit and eventually managed to recover 90 percent. The agents also provided what appeared to be fake cleaning invoices and attempted to charge for mattresses that were kept clean… again, the list is endless. They profit from students who are too exhausted or inexperienced to challenge unfair deductions.
Awful management and a dreadful standard of service. I would never recommend this branch to anyone.
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Bee,
We are sorry to hear about your experience and the issues you've raised, particularly around delays with maintenance and communication. While these were resolved, I appreciate the timescales weren't what you expected.
For clarity, we do ask that maintenance is reported through our website so it can be properly logged and tracked, as messages sent via other channels aren't always picked up in the same way.
I also understand your concerns regarding the Wi-Fi and deposit, as well as the level of communication needed throughout the tenancy.
A goodwill gesture was offered and later increased, which we believe was a fair outcome in the circumstances.
I'm sorry again for the frustration caused, and your feedback has been noted and will be reviewed internally.
Many Thanks,
Molly Murphy - Loughborough Branch Manager
Harry
Harry was enthusiastic and made sure we had all the details we needed, very helpful
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Al,
We really appreciate your feedback! It’s great to hear Harry made sure you had all the information you needed and supported you throughout.
Many thanks,
loc8me Team🍊
Really kinda guy was super helpful had…
Really kinda guy was super helpful had no issues at all. Would recommend Ben to other people.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Jack,
Thanks for sharing this! We’re glad to hear Ben made the experience straightforward and helpful from start to finish, we’ll be sure to let him know.
Many thanks,
loc8me Team🍊
a great experience
ben was super accommodating to what we were looking for today, and was willing to give us his insight on each property after letting us decide for ourselves. thanks so much!
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Mary,
Thank you for your kind feedback! We’re really glad Ben took the time to understand what you were looking for and supported you with helpful insights throughout your viewing.
Many thanks,
loc8me Team🍊
Virtually no customer support.
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Tobi,
We’re sorry to hear this and that you’ve been left feeling unsupported. This isn’t the level of service we aim to provide, and we’d like the opportunity to understand what’s gone wrong. Please contact us directly so we can look into this further.
Many thanks,
loc8me Team
2nd Year house viewings
Me and my friend were given a house tour by Harry, and he was very friendly and informative. We didn't have to wait long and we were driven to the house so we didn't need to walk which is quite nice.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Juliette,
We appreciate you sharing this! Great to hear Harry made the experience smooth and informative, and that the added convenience made your viewing even easier.
Many thanks,
loc8me Team🍊
Had an amazing viewing experience with…
Had an amazing viewing experience with Josh, made the experience much more bearable and answered all of our questions with incredible detail and made us feel much more confident with our decision. Absolutely recommend!
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Manasa,
Thanks for the fantastic review! We’re so pleased Josh made your viewing experience detailed and reassuring, helping you feel confident in your decision, we’ll be sure to pass this on.
Many thanks,
loc8me Team🍊
Ben was a very friendly and informative…
Ben was a very friendly and informative letting agent. Very helpful and able to find a great house.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Nick,
Thank you for your feedback! We’re delighted to hear Ben made such a strong impression and helped you find a great home, we’ll be sure to share this with him.
Many thanks,
loc8me Team🍊
Ben was so kind when answering our…
Ben was so kind when answering our questions and concerns. Made us feel very comfortable when looking around houses for the first time whilst allowing us to properly assess the properties. Gave his opinions when we were asked and allowed us to find our dream student house.
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Maddie,
We really appreciate you taking the time to share this! It’s great to hear Ben made you feel comfortable and supported, especially during your first house search , we’ll pass this on to him.
Many thanks,
loc8me Team🍊
Halle was so informative and helpful…
Halle was so informative and helpful with showing us around all the properties. Thank you
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Julianna,
Thanks for the lovely review! We’re so glad Halle was able to guide you through the viewings and provide helpful information along the way.
Many thanks,
loc8me Team🍊
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