Tom from Nottingham branch was truly amazing, he helped ensure the return deposit was successful. The level of professionalism from him and the rest of the branch is of high standards. Highly recommen... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really lovely and helpful staff who were happy to thoroughly answer any queries I had, especially Tom from the Nottingham branch. Would definitely recommend to others and use again in the future.
I recently enquired about a property, Tom from the Nottingham branch was super friendly and knowledgeable. He helped to find a suitable property and organise a viewing. The viewing was very useful in... Mehr ansehen
Tom helped me move into my new house. Made the experience so easy and fun, very pleased. I work part time picking cherries out of the gutter and giving them to poor children so I’m often stressed and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are a student accommodation provider that operates in 14 cities and house 6,700 students every year. We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow. We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights.
Kontaktinformationen
202 Ashby Road, LE11 5AA, Loughborough, Vereinigtes Königreich
- hello@loc8me.co.uk
- loc8me.co.uk
4,5
Hervorragend
1233 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Just let themselves in!
They didn’t give notice to view my son’s flat and let themselves in at a bad time! Totally unacceptable and also a security worry.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Lemony,
We’re really sorry to hear this, that’s not the experience we want for any of our tenants. Your concerns around notice and security are completely valid, and we take this seriously.
We will look into what happened and make this right as quickly as possible.
Many thanks,
loc8me Team🍊
Poor communication
Loc8me has recently merged with our current housing agency and our first experience with them was disappointing. Me and my housemates (not all) were added to a WhatsApp group chat where primary communications took place which I find to be unprofessional and untrustworthy. We had issues with dates on our tenancy agreement that we flagged on the 9th of December and didn't get any assistance until the 8th of January after having to call to chase them up. It then took another 4 days of calling everyday to finally get the issue resolved. We are unable to pay our rent through the app and they insist we use details sent through WhatsApp. Again I find this unprofessional and untrustworthy especially with such a large sum of money, but even after calling again to express our concerns nothing was resolved.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Lily,
We’re really sorry to hear about your experience! This definitely isn’t the level of communication or service we aim to provide. We understand your concerns around how information was shared and the delays in resolving your tenancy issue, especially when it comes to something as important as rent payments.
We will review what’s happened and make sure you’re fully supported moving forward.
Many thanks,
loc8me Team🍊
Kelly Kirke amazing
Kelly Kirke the contractor did a brilliant job at my property. Well done to her !
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Hojabry,
We’ll make sure Kelly gets the this feedback! So glad to hear she did such a great job at your property.
Many thanks,
loc8me Team🍊
Josh was amazing
Josh was amazing! He made us feel so comfortable and talked us through all the details so we fully understood. He had great knowledge of the properties. Very impressed. :)
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Emily,
Thank you for your lovely feedback! We’re so glad to hear Josh made you feel comfortable and explained everything clearly, we’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
they are bloody useless
they are bloody useless, our house is awful in bath - the kitchen flooded 3 times since moving in, our garage is unusable, our garden is unusable, the lights in the top room didn’t work for 6 months and they do nothing about it. DO NOT GO WITH LOC8ME FOR STUDENT HOUSING!!!!
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Ellie,
We’re really sorry to read about your experience and understand how frustrating this must have been. This isn’t the level of service we aim to provide, especially when it comes to maintenance and living conditions. We’d like the opportunity to look into these issues so please contact our team directly so we can investigate and assist as soon as possible.
Many thanks,
loc8me Team🍊
Great viewing experience
Great viewing experience, nice house and service. And very clear introduction for place and service.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Xuejing,
Thanks for your feedback! It’s great to hear you enjoyed the viewing and found the introduction to the property and service clear and helpful.
Many thanks,
loc8me Team🍊
Christian
Christian showed me the apartment. Very pleasant and friendly, made me feel very comfortable and answered all my questions. It was an amazing experience thank you!
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Gloria,
Thank you for your lovely review! We’re so pleased to hear Christian made you feel comfortable during your viewing and answered all your questions, we’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Great viewing experience
Had a viewing with Harry yesterday and he was great. Answered all our questions and showed us some good houses
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Izzy,
Thanks for your feedback! We’re glad to hear Harry made your viewing a great experience and helped you explore some good options.
Many thanks,
loc8me Team🍊
Halle
Halle was very helpful at showing us around the houses we wished to see. And she made sure to provide us with the correct information and answer any questions that we had about the properties
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Abigail,
Thank you for sharing your experience. It’s great to hear Halle took the time to show you around and made sure everything was clearly explained. We’ll be happy to pass your feedback on to her.
Many thanks,
loc8me Team 🍊
Halle was very nice when showing me and…
Halle was very nice when showing me and my friends round 3 different properties :)
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hey Christina,
Thanks for your review! We’re glad to hear Halle made your viewings enjoyable and showed you a good range of properties. We’ll be sure to let her know.
Many thanks,
loc8me Team🍊
Loc8me review Halle
Great customer service and helpful advice!
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Augustine,
Thank you for sharing your positive feedback for Halle, I will make sure this is passed on!
Many thanks,
loc8me Team 🍊
Antwort von loc8me.co.uk
Hi Jamie,
Thanks for the lovely feedback! Great to hear Hallie made you feel welcome and kept everything clear and informative, we’ll pass this on to her.
Many thanks,
loc8me Team🍊
Hallie was very helpful and polite 👍🏻
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Max,
We are so glad Hallie was able to help and made the experience a positive one, we’ll be sure to let her know!
Many thanks,
loc8me Team🍊
best customer service !!
Honestly , the best customer service ever by Josh , genuinely was so helpful and amazing with finding me some properties, and made the whole experience really fun !!!
Thank you once again Josh !!!!
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Navreet,
Thank you for such kind feedback! We’re really pleased to hear Josh made the process smooth and enjoyable while helping you find the right property. We’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
We had Josh help us with our viewing…
We had Josh help us with our viewing and he was great with showing us all the rooms and other facilities.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Minol,
Thank you for your feedback! We’re really pleased to hear Josh gave you a great viewing and made sure you saw everything clearly we’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Made house viewing simple
We had great viewings with Josh who was so nice and social, and made things really easy for us :)
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Amyna,
Thank you for the great feedback! We’re so pleased to hear Josh made your viewings feel easy and comfortable, we’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Ben house viewings
Ben was so helpful showing me and my friends around the house.
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Shane,
Thank you for your feedback! We’re really glad to hear Ben was so helpful during your viewing and made the experience a positive one for you and your friends. We’ll be sure to share this with him.
Many thanks,
loc8me Team🍊
Ben Dadzie
Ben Dadzie gave me a great house viewing the other day m, very helpful and an all round good person I thought
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Tilly,
Thank you for sharing this! It’s great to hear Ben made your viewing such a positive experience - we’ll make sure he sees your feedback.
Many thanks,
loc8me Team🍊
Ben was great :)
Ben showed me around a couple flats, he was really helpful and friendly. He answered all my questions and was happy to give me guidance on my choices
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi Emily,
Really appreciate you taking the time to leave this! Glad Ben could make your viewings feel relaxed and helpful, and that he was able to support you with your decisions along the way. We’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Was shown around a few houses by Ben…
Was shown around a few houses by Ben (Dadzie, I think he said?) and was really pleased with the information provided from him and the overall experience of the house viewing.
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von loc8me.co.uk
Hi there,
Thanks for your feedback! We’re really pleased to hear you had a great experience viewing properties with Ben and that he kept everything clear and informative throughout. We’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.