linkt.com.au Bewertungen 

Customer service appalling - line drop out, can't answer direct questions, reverts to the manager for queries!

Criminals, sending me a late notice and charging triple for a toll that was already paid for a month ago... The fact the government is putting up with these criminals double dipping is appalling

My credit card expiry date had to be renewed, after numerous attempts to rectify and tell links what had happened. I managed to connect give them my new details.Yesterday I received my latest Statement that showed my payments had been taken, Today I received a message from Linkt to tell me my used date had run out.Not the least bit happy with your service.

We had a statement from Linkt showing credit. We travelled to Mooloolaba and return. Received a statement without the last three trips on it, but there was still a substantial credit. Next we received an email to say our account was suspended. I phoned and Linkt said their statement was incorrect and that there had been mistakes on it. I have not received any explanation of the mistakes and according to me I should still have credit.

I removed the vehicle few months back it was rental car and my account showing me you have pay to amount. Even i am not living in melbourne.
Worst application need to fix this sh**t asap. The call center should be in this country not overseas they dont the problems and laws of this country.

We are visiting the East Coast and have never used Linkt before … but traveling between Melbourne, Sydney and Brisbane it is so confusing and you’re paying money to “open accounts” and before you even pay tolls. Even when you are trying proactively to ensure you pay tolls on time, you have to listen to call centre pre-amble for 5 mins, try to pay for a pass but the answers are confusing. The app and the website aren’t any better. Very disappointing. All I wanted to do was to pay a toll and an hour later still trying. And to make matters worse, the call centre agent hung up on my when I was trying to understand the easiest way to simply pay a toll for driving on a Sydney toll road.

Called to verify my tag to car and rego.

Seriously, my call went to a call center overseas, and the English level of the support office was like IELTS 2, with very poor English, Linkt shame making millions of $ yet can not support local Australian jobs

Why does it take over a month to get toll payments to appear on my account? Haven't had an account statement generated in months. The company is an absolute mess. $10+ to travel the Burnley tunnel in vic? Daylight robbery.

Direct to Phillipines - call centre.
Sign says - call 133331 to pay toll.
What a stuff around. Spoke to a Mary midi in Phillipines who was rude . I'm ringing up to pay a toll. All I got was bla bla , " all I want to do is pay my toll. Keep it in Australia and make it easy for people to pay.
Some don't want an account, some don't want to give credit card details to Phillipine , some just want to pay the toll.
Sort it out.

Even though my account details hadn’t changed, I received a Notice of Demand for unpaid tolls plus extra fees. The same auto deduction had previously been in place and nothing had expired. After contacting them twice and lodging two complaint forms they have not bothered to call me back to explain. This level of poor customer service is unacceptable, especially when Linkt are taking money from me.

I keep getting toll notices what already paid four years back. I tried to reach them numerous times in the last few months, did not succeed at all!!!

Not getting any better. Tried calling the contact number in the hours that they are supposed to be available to calls. Too busy to speak to me. Will call me in "24-48 hours". Web chat not empowered to speak to me.
Really poor customer interaction.