Jordan handled the call like a season pro, great rappor and problem solving. Made the call effortless and also answered all my queries and found solutions at ease. Genuinely impressed with his custome... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Jordan was very professional and clear in explaining all I needed. My query was solved promptly and with a personal human touch that made it so easy to talk about my finances and resolve my last debt... Mehr ansehen
Unternehmen hat geantwortet
I spoke with Annie and she was absolutely amazing and so understanding to my current situation, she is a credit to your team, P.S please pass her a message to let her know that I have been offered the... Mehr ansehen
Unternehmen hat geantwortet
I spoke with a a really understanding gentleman called Amir. I felt so comfortable on the phone call, everything was thoroughly explained and most of all, I spoke with a human who showed such positi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Lantern
Vom Unternehmen geschrieben
There are different ways to help customers become debt free, and at Lantern we happen to believe in doing it the right way, one that involves treating our customers with the empathy and respect they deserve.
We offer flexible repayments that suit our customers individual needs and we’re good at listening to problems and helping to find solutions.
Vom Unternehmen geschrieben
Kontaktinformationen
Protection House, 83 Bradford Road, LS28 6AT, Leeds, Vereinigtes Königreich
- 0113 887 6876
- lanternuk.com
4,8
Hervorragend
6667 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I spoke with Alex he was really helpful…
I spoke with Alex he was really helpful i what I needed to know great customer service
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate you taking the time to share your feedback. We're happy to hear that the colleague you spoke with was helpful and provided great customer service.
Thanks, Mark
All I’d like to say is that Annie the…
All I’d like to say is that Annie the lady I spoke with was really helpful and so understanding about my situation with my mental health issues and so reassuring that the matter will be handled in a professional manner and she made me feel at ease. If the rest of the staff at Lantern are with in an inch of Annie’s professionalism then you guys have an amazing team. Kind regards mark.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you so much for sharing this, Mark. We’re really glad to hear Annie was able to support you with such understanding and reassurance, especially when talking about something as personal as your mental health. Feeling at ease during these conversations is so important, and it’s lovely to hear she made that happen for you.
Your kind words about Annie, and the rest of the team, really mean a lot.
Regards, Mark
Very Respectful
Very understanding and helpful about my situation, kind gentleman that went through all my options.
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate you sharing your experience. We're happy to hear that our team member was understanding, helpful, and thoroughly explained your options.
Thanks!! Mark
1st Class Service
Extemeley patient and empathatic adviser. I am going through some serious cardiovascular health issues and treatments at the moment following a serious road traffic collision and am extremly satisfied with the level of support on offer from Lantern and the attentive, helpfull and proffessional approach I received from their agent today. Thank you.
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you so much for taking the time to share this Paul. We’re really glad to hear you received such patient and empathetic support, especially while you’re dealing with such serious health issues after your accident.
It means a lot to know Bilal was able to make things a little easier for you during such a difficult time. We always want to make sure you feel listened to, supported, and never rushed, and it’s great to hear that came through in your call.
Thank you! Mark
Lovely lady I spoke to very helpful
Lovely lady I spoke to very helpful
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate you sharing your experience with us. We are so happy to hear that our advisor was lovely and helpful!
Thanks!! Mark
Spoke to a lovely lady called Annie…
Spoke to a lovely lady called Annie that helped with all my needs she was a very lovely well spoken lady that had time to help with my issues appreciate all the help I received and was over the moon with my call she didn’t hesitate to answer all my queries and made sure I understood what she was doing for me very kind lady kind regards Alicia
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you so much for sharing this, Alicia! We’re really glad to hear that Annie was able to help with everything you needed. She really does take her time to make sure things are clear, and it’s lovely to hear that her patience and kindness made such a positive difference for you.
Thanks!! Mark
Antwort von Lantern
Thanks for the feedback Angel. We appreciate it!
Thanks, Mark
Aaron was extremely helpful and kind.
Aaron was extremely helpful and kind.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thanks so much for taking the time to share this! We’re really glad to hear that Aaron was so helpful and kind during your interaction. We’ll make sure your feedback reaches him.
Thanks, Mark
Good communication and very helpful
Good communication and very helpful
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're so glad to hear that our communication was helpful. Thank you for your positive feedback; we greatly appreciate it.
Thanks!! Mark
My experience was great
My experience was great, the explaination and feedback from the agency was clear and wonderful.
Thank you so much for service.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thanks so much for your lovely feedback! We’re really glad to hear you had a great experience and that everything was explained clearly for you. That’s exactly what we aim for.
We really appreciate you taking the time to share this.
Thanks!! Mark
Antwort von Lantern
We're happy to hear that our service was easy and helpful for you. Thank you for your positive feedback; we appreciate it.
Thanks!! Mark
Antwort von Lantern
We are so happy that we could provide an understanding and patient experience. We appreciate your positive feedback very much!
Regards, Mark.
Very easy ,to set up payment plans
Very easy ,to set up payment plans
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're happy to hear that setting up payment plans was easy for you. Thank you for your positive feedback; we appreciate it.
Thanks! Mark
Professional and Kind
Each advisor I have delt with over the last few years have been so professional, kind and understanding. Dealing with debt is never easy but the team here have made my experience much more positive that it otherwise could have been. Thank you!
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're happy to hear that our advisors have been professional, kind, and understanding. We appreciate you sharing how they've positively impacted your experience navigating debt. Thank you!
-Mark
Really helpful understanding male…
Really helpful understanding male worker on the phone.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate you taking the time to share your positive experience with our team. We are so glad to hear that someone was helpful and understanding!
Thanks! Mark
Jordan made me feel at ease so easy to…
Jordan made me feel at ease so easy to talk to needs a raise what a lad, spoke to some beforehand and didn’t understand most money problems but this lad really did
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're happy to hear that you felt at ease and found it easy to talk to our team member. It's great to know they understood your situation. Thanks for the positive feedback!
-Mark
Helpful 🙏
Very helpful on the phone.... advise was given and constructive thanks 😊
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate you sharing your feedback and are so happy to hear that our phone support was helpful and constructive for you.
Thanks! Mark
The agent was an absolute pleasure to…
The agent was an absolute pleasure to talk to she helped me no end and was polite and courteous thank you very much
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're so glad to hear that our agent was such a pleasure to speak with and provided helpful, polite, and courteous assistance. Thank you very much for your feedback!
Thanks!! Mark
I spoke with your agent Jordan
I spoke with your agent Jordan
He helped me through a payment plan gave me a lot of advice ..feel I can stop worrying now ..I'd give Jordan a 10 out of 10for his politeness and understanding..thankyou so much
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're happy to hear that Jordan was helpful and provided you with great advice. We appreciate you acknowledging their politeness and understanding. Thank you so much for your positive feedback!
Thanks!! Mark
Darryl was super helpful on What’s App…
Darryl was super helpful on What’s App chat and sorted out my query quickly and thoroughly - great service
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're happy to hear that the assistance you received on WhatsApp chat resolved your query quickly and thoroughly. We appreciate your positive feedback about the service!
Thanks!! Mark
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