Well, where do we start ! Really really poor communications from Daniel as he didn’t return calls, got the wrong price, didn’t create confidence, didn’t get us a Px price.. I had the chase everything... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
well what can we say i have bought off daniel twice before range rover also a maserati i phoned regarding a tesla on wednesday and picked up 6 days later he went through everything with us as not use... Mehr ansehen
Recently had the pleasure of purchasing a car from Jake at Imperials. I was given facts not sales talk and felt super comfortable about making my purchase without being pressured. Once my decision was... Mehr ansehen
Dealt with James on the purchase of a Land rover Defender. Due to being a fair distance away first contact was by phone. Given an honest appraisal of the vehicle and James then sent videos of the veh... Mehr ansehen
Unternehmensdetails
- Autohändler
- Bentley-Händler
- Land Rover-Händler
- Mercedes-Benz-Händler
- Porsche-Händler
- Gebrauchtwagenhändler
Vom Unternehmen geschrieben
Welcome to Imperials, home of luxury used cars in Hornchurch & Chelmsford. Browse our premium car collection & book your test drive today!
Kontaktinformationen
Cooksmill Green, Ongar Road , Cm1 3SR, Essex, Vereinigtes Königreich
- media@imperials.co.uk
- imperials.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Range Rover Velar D300
Really pleased with Range Rover Velar D300 recently purchased from Imperials. Jake was very helpful and patient without any of the usual sales pressure.
Recommended showroom if you are looking for a high end car. Good communication and follow up.
Perfect. Not a blemish.
The car and its preparation for collection could not have been bettered. It looks and drives as if a brand-new car - there is not a blemish. I was impressed by Imperials' general approach and the attention paid to detail by their service team and by their Prestige Vehicle Sales representative - Kevin Brooks who patiently and rapidly responded to all my questions. He was a pleasure to deal with and I much appreciated his honest, soft-sale approach. The service team did not scrimp on the preparation of the car and even sorted out things I had not pointed out.
Superb service!
From the first time I spoke to Jim at Imperial I felt like I was very important. Nothing was ever too much trouble and he was so quick in getting back to me with all my queries. Would highly recommend Imperial as a company and especially Jim as your contact.
Sold my car to Imperials…
Sold my car to Imperials following an initial bid to purchase my AMG GTS. Mason and Greg were open and very professional to deal with. Greg was also very knowledgeable and went out of his way to offer technical advice on my next purchase.
Great Buyer's experience
Recently purchased a vehicle from Imperial and the process couldn't be any easier. Daniel and Mason really cared about the buyer's experience and helped make any adjustments needed for before the sale. 5 out of 5 for sure and will watch their inventory and purchase again from them in the distant future.
Great Customer Service
Great Customer Service - Dealing with Dan and Warren was painless, communication was superb and accurate. I would recommend anyone to Imperials
Pleasure to deal with
Pleasure to deal with
Knowledgeable and honest company
Sold them a car and money was in my account immediately.
Everything taken care of.
Highly recommend
Great experience buying a car from this…
Great experience buying a car from this company, the sales man Daniel was excellent from start to finish.
Amazing dealership!
Oliver was extremely helpful and guided me into my first purchase car from Imperials, will certainly be returning!
Very positive experience
Extremely happy with my new car and it was a pleasure to deal with Imperial Cars, Oliver has assisted me on the purchase of my dream car with professionalism and kindness. I would personally recommend Imperial Cars.
Dealing with Imperials was a pleasure
Dealing with Imperials was a pleasure . Mason made the process of buying and selling easy . Efficient , courteous and competitive. Would not hesitate to trade there again .
I dealt with Kevin who was very…
I dealt with Kevin who was very welcoming and knowledgeable. Highly recommended
Kevin at Imperials was a pleasure to…
Kevin at Imperials was a pleasure to deal with. Excellent service.

Antwort von Imperials.co.uk
Great Professional service without the…
Great Professional service without the pushy salesman pitch. After test driving many vehicles finally agreed to one. Collected 6 days later. Fantastic service from Kevin. Definitely worth a visit.

Antwort von Imperials.co.uk
Dan was awesome
Dan was awesome! He worked really hard to get me the deal I wanted for my new Velar and kept me updated at all times. The car is awesome and as always Imperials have delivered! Will be back in the future for the next upgrade!

Antwort von Imperials.co.uk
Great, friendly service
We are not local but found Imperials because we were looking for a particular car. Really impressed with the service. We dealt with both Mason (in person) and Daniel (by phone) and both were very friendly and helpful. Good follow up too, with confirmation all the finance was sorted. I would recommend.

Antwort von Imperials.co.uk
Welcoming and helpful dealer
Mason was very helpful, knew about the car he was selling and offered a good price for my previous car in part exchange.

Antwort von Imperials.co.uk
a great service ,Kevin was very…
a great service ,Kevin was very helpfully indeed

Antwort von Imperials.co.uk
Tesla Model 3
Purchased a Tesla Model 3. Car was in excellent condition. Thanks to Mason, superb customer service. Had an issue with one of the tyres which I didn't realise till the next day. Mason had it switched with no fuss.

Antwort von Imperials.co.uk
A great experience
A great experience, Kevin was extremely helpful and nothing was too much trouble,

Antwort von Imperials.co.uk
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







