HyperJar Bewertungen 

4.185
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Hyper jar has been a brilliant app and bank service for both me and my children. They had a card each when younger and it was a great way to teach financial responsibility and some budgeting and money... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

App and chatbot a little glitchy in places but otherwise very good. Once through to a real human agent on the Live Chat, Ajendra quickly resolved my issue. A preloaded HyperJar card behind apple pa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

HyperJar has been great in helping me to manage my finances - rather than tap-tap-tap spending, I now know where every penny goes, and setting myself a daily limit has been a gamechanger. I've been us... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I use Hyperjar as my main spending account (salary & direct debits elsewhere) as the cashback offers & rewards are really useful. The app is easy to use & being able to add jars helps with budgeting.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Alternative Finanzdienstleistungen

Über HyperJar

Vom Unternehmen geschrieben

Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.

Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.


Get it on Google Play

Download on the App Store

Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

4185 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(4.185)

1.409 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

Very poor first experience

Very poor first experience — verification failed due to the service never sending any verification codes after 40 minutes of trying, then I was locked out.

I signed up as a new HyperJar customer and ordered cards for my children. The cards arrived, but when I tried to log back into the app to set things up, the verification codes were not being received.

This happened on two different devices, using different numbers — one iPhone and one Android — so it did not appear to be a local device issue. After waiting and retrying for around 40 minutes, my account was then blocked because too many codes had been requested, even though no codes had arrived and still have not nearly four hours later..

Support was polite, but the help provided was not effective. I was advised to reinstall the app and clear cache/data, even though the issue appeared to be with HyperJar’s verification system sending codes. The bot said the block would last 4 hours, while the human support response mentioned 2 hours, which added to the confusion.

The biggest concern is that for a financial service aimed at families and children’s cards, there did not seem to be a clear recovery process. Support could not manually remove the block, offer an alternative verification method, or give a clear escalation timeframe. I was simply told the issue would be escalated and that I would be contacted “soon”, with no SLA. If this was an emergency to credit a childs account or access the app to freeze a card due to it being lost or stolen it creates a significant problem and delayed response.

This is a poor operational setup. If a parent needs to urgently access the account or add funds for a child, being locked out because verification codes are not arriving is a serious problem.

The support agent remained polite and patient, which I appreciated, but the system, process, and technical support route were not good enough. HyperJar needs a better fallback for verification failures, such as email verification, manual identity checks, or a support-side reset process. Support also advised they would esclate, this so far has not happened, three hours later, no email, no access, no way to solve this apart from wait and see if the block gets automatically released and verifications start working. Either way its highlighted a massive failure in the technical and operational system especially for this day and digital age.

As there is noway to reply to HyperJar response below on TrustPilot I will reply here for the reader.

Thank you for replying.

The issue was not that I wanted HyperJar to bypass account security. I understand why verification limits exist. The problem was that verification codes were not received on two different devices, using different phone numbers, and then my parent account was automatically blocked because of repeated requests.

So the system clearly registered the OTP requests strongly enough to trigger a block, but no codes were received. That is the core issue.

Support then advised reinstalling/clearing the app, even though the same problem was happening across two devices. There was also conflicting guidance about whether the block would last 2 hours or 4 hours. In practice, I had no working recovery route and simply had to wait for the block to expire.

Once the block expired, the verification code was received instantly, which strongly suggests the earlier issue was temporary and related to OTP delivery, routing, rate-limiting, or the verification process itself — not my device.

As for reaching out to me by email, I escalated the issue at the time with your support staff and was assured I would be contacted. That did not happen. The only responses I have received so far are this public reply and a separate response from the complaints team, which I initiated myself.

I am not asking for an insecure bypass. I am saying HyperJar needs a proper secure recovery process when OTP codes are not received, especially for a family finance product where parents may need access to add funds for children.

I hope HyperJar will investigate the specific failed OTP attempts, not just whether there was a wider service outage.

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HyperJar

Hi Ridley,

Thank you for taking the time to leave such detailed feedback. We're sorry to hear about your first experience with HyperJar and appreciate the concerns you've raised regarding the verification process and account access. We understand how frustrating it must have been, particularly when you were unable to receive verification codes and were then temporarily blocked from requesting additional ones.

To protect customer accounts, there is a limit on the number of verification codes that can be requested within a certain period. In most cases, this temporary block is lifted after up to 2 hours, although in some rare circumstances our chatbot may advise that it can take up to 4 hours. We appreciate that receiving different timeframes added to the confusion.

With regards to alternative verification methods, we understand why you suggested options such as email verification or manual resets. However, we do not offer alternative methods to bypass our verification process, as maintaining robust account security is a priority. Requiring verification through the registered contact methods helps protect customers and ensures accounts cannot be accessed through less secure channels.

We appreciate your comments regarding the overall support experience and the need for clearer communication and expectations during this process. Feedback like yours is invaluable in helping us improve both our systems and the support we provide.

We've also reached out to you via email to request some additional information so we can locate your account and assist you as quickly as possible. Please reply when you have a moment, and we'll be happy to continue investigating this for you.

Kind regards,
Waays

Bewertet mit 5 von 5 Sternen

I was curouis wether this account was…

I was curouis wether this account was legit at first, but since applied the application was approved, started using account to receive wages/beneifts etc. Had one issue since opended but was resloved quickly. Would reccommend if anyone looking for reliable account.

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HyperJar

Hi Tom,

Thank you for taking the time to share such a detailed and positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that your experience with HyperJar has been so positive. We’re especially pleased to hear that, after initially being unsure, you found the account easy to set up and reliable for managing your finances, including receiving wages and benefits.

We’re also glad to know that the issue you experienced was resolved quickly and efficiently. Providing prompt, helpful, and effective support is exactly the level of service we strive to deliver to all our customers.

Hearing that you would recommend HyperJar as a reliable account means a great deal to our team. Feedback like yours reassures us that we’re delivering a service our customers can trust and rely on every day.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

It is very easy to set up

It is very easy to set up, load money into the account and transfer money into my grandchildren’s account. Totally efficient, effective and user friendly especially for elderly people like myself.

9. Juli 2026
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Antwort von HyperJar

Hi Cathy,

Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that you found HyperJar easy to set up and simple to use. We’re especially pleased to hear that loading money into your account and transferring funds to your grandchildren is quick and straightforward, making it easy to support them whenever needed.

We’re delighted that you find the app efficient, effective, and user-friendly. Creating a simple and accessible experience for customers of all ages is exactly what we strive to achieve, so it’s wonderful to know that HyperJar is working so well for you.

Feedback like yours means a great deal to our team and motivates us to continue providing a reliable, easy-to-use, and family-friendly money management solution.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 4 von 5 Sternen
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Antwort von HyperJar

Hi Jane,

Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that you’ve found HyperJar an easy way to support your children in using a card and managing their money. We’re especially pleased to hear that the app is helping make everyday spending simple and convenient while giving both parents and children confidence in managing finances.

Helping families build positive money habits and financial independence in a safe and easy-to-use way is exactly what we strive to achieve, so it’s wonderful to know that HyperJar is delivering that experience for your family.

Feedback like yours means a great deal to our team and motivates us to continue providing the best possible service and experience for all our customers.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

Great facility to teach kids how to…

Great facility to teach kids how to control money using Jars, teaching them to save for things they want and giving them an insight for later life.

9. Juli 2026
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Antwort von HyperJar

Hi Ferris,

Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that HyperJar is helping your children learn how to manage their money and develop important financial habits from an early age. We’re especially pleased to hear that the jars feature is helping them understand budgeting, saving towards goals, and making informed spending decisions—valuable skills that will benefit them for years to come.

Helping young people gain confidence with money while giving parents the tools to guide and support them is exactly what we aim to achieve, so it’s wonderful to know that HyperJar is making a positive difference for your family.

Feedback like yours means a great deal to our team and motivates us to continue providing simple, effective, and family-friendly money management tools.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

Absolutely brilliant

Absolutely brilliant. I can send money to the kids if they are out and need more money, see what they're spending on and move money about for free. New cards are replaced quickly and easily. Never had any issues and been using this now for years. Really helps the kids take a bit of responsibility for their own spending.

9. Juli 2026
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Antwort von HyperJar

Hi Steph,

Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that HyperJar has been such a valuable tool for your family. We’re especially pleased to hear that you can easily send money to your children whenever they need it, monitor their spending, and move funds between jars effortlessly. Helping families manage money in a simple and flexible way is exactly what we strive to achieve.

We’re also delighted to hear that HyperJar is helping your children develop responsibility and confidence when managing their own spending. Providing young people with the tools to learn valuable money management skills while giving parents peace of mind is at the heart of what we do.

It’s wonderful to know that you’ve been using HyperJar for years without any issues and that you’ve found features such as quick and easy card replacements helpful along the way.

Feedback like yours means a great deal to our team and motivates us to continue delivering a reliable, family-friendly, and easy-to-use money management experience.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 3 von 5 Sternen

Not very user friendly as they keep…

Not very user friendly as they keep sending verification notices after using the card a few times. If you miss the messages then it gets declined until you tick a banner saying it’s you. It’s not exactly easy to use as a debit card for this reason plus they have a list of places you can’t use the card , like tolls and anything to do with gambling (even bingo!) plus a stack more. Why they have a say in what we spend our money on is beyond me and I am presently trying to find an alternative card

9. Juli 2026
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Antwort von HyperJar

Hello Adrienne, 

Thank you for taking the time to share your feedback. We're sorry to hear that you've been disappointed with certain aspects of your experience.

Some of the features you've mentioned, including payment verification and certain merchant restrictions, are in place for security and regulatory reasons. We appreciate these can sometimes be inconvenient, and we'd like the opportunity to explain them in more detail.

We've reached out to you directly via email to provide some further information and answer any questions you may have.

Kind regards

Bewertet mit 5 von 5 Sternen

Fantastic

I absolutely love using my hyper jar account its so easy to transfer money and use in shops its also an advantage to me because sometimes when I spend too much on my other bank csrd it gets blocked for the day so i can transfer to my hyper jar account and still use my money would highly recommend getting a hyper jar account

18. Juni 2026
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Antwort von HyperJar

Hi Claire,

Thank you for taking the time to share such a fantastic review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s wonderful to know that you find HyperJar easy to use and that it has become such a valuable part of managing your money. We’re especially pleased to hear that transferring money is quick and straightforward, and that the card works so well for your everyday spending needs.

We’re glad that HyperJar provides you with a convenient alternative for accessing and managing your money, helping you stay in control of your finances whenever you need it. Creating a simple, flexible, and reliable money management experience is exactly what we strive to achieve.

Hearing that you would highly recommend HyperJar means a great deal to our team. Feedback like yours motivates us to continue delivering a fantastic experience and excellent customer service to all our customers.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

Good value

Good value, easy to use

9. Juli 2026
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Antwort von HyperJar

Hi Lucy,

Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that you find HyperJar both good value and easy to use. We work hard to provide a simple, intuitive experience that helps our customers manage their money effortlessly, so it’s wonderful to hear that the app is delivering exactly that for you.

Providing a convenient and reliable money management solution at great value is something we strive for every day, and feedback like yours means a great deal to our team.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

Hyperjar is awesome

Hyperjar is an awesome way of ensuring our son is able to manage his money and spend if he needs to after school or out with friends. His mobile bill is also paid from hyperjar so he has incentive to monitor minimum balance.
Recommend it to any parent.

9. Juli 2026
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Antwort von HyperJar

Hi Has,

Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that HyperJar is helping your son manage his money responsibly while giving him the freedom to spend independently when he’s out with friends or after school. We’re especially pleased to hear that using HyperJar for everyday expenses, such as his mobile bill, is helping him develop good budgeting habits and understand the importance of keeping track of his balance.

Helping young people build financial confidence and independence while giving parents peace of mind is exactly what we aim to achieve, so it’s wonderful to know that HyperJar is delivering that experience for your family.

Hearing that you would recommend HyperJar to other parents means a great deal to our team. Feedback like yours motivates us to continue providing a simple, practical, and family-friendly money management solution.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

Great for organising money

Love this app. So helpful for organising my money. Been using it for over a year now. I put everything into different jars so I can save easily, and physically budget better. As someone with ADHD I find the visual very helpful to keep me in line with my savings for various things (Christmas, gigs, specific birthdays, etc), and my budget for food/groceries each month. You can customise the jar as well by adding a stock photo and change the colour. They also do a cashback section where you can buy gift cards for a large variety of retailers, which you get a percentage back for. Which is a good way to get a small amount of money back to spend at each place. Best app I've used for cashback and budgeting.

9. Juli 2026
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Antwort von HyperJar

Hi Amy,

Thank you for taking the time to share such a detailed and positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that HyperJar is helping you organise your money more effectively and making budgeting and saving easier. We’re especially pleased to hear that the jars feature allows you to separate money for different goals and expenses, helping you stay in control of your finances and save towards important occasions and purchases.

We love hearing how the visual nature of the app is supporting your budgeting journey and making it easier to manage savings goals, everyday spending, and future plans. Creating a simple, flexible, and personalised money management experience is exactly what we strive to achieve.

We’re also delighted to hear that you’re enjoying features such as customisable jars and cashback rewards through gift card purchases. It’s wonderful to know that these features are adding extra value and helping you get even more from the app.

Feedback like yours means a great deal to our team, and it’s incredibly rewarding to know that HyperJar has become such a useful tool for budgeting, saving, and managing your money.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

Love it

I use it as pocket money account for my kids. Very easy to manage

9. Juli 2026
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Antwort von HyperJar

Hi Mumsyy,

Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that you find HyperJar an easy and effective way to manage pocket money for your children. We’re especially pleased to hear that it helps you support their financial independence while making it simple for you to keep track of their spending and manage their money.

Helping families teach valuable money-management skills in a safe, convenient, and engaging way is exactly what we strive to achieve, so it’s wonderful to know that HyperJar is delivering a positive experience for both you and your children.

Feedback like yours means a great deal to our team and motivates us to continue providing the best possible service and experience for all our customers.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

I’ve spoken to Parth today and they…

I’ve spoken to Parth today and they were very helpful. Wait time was only a few minutes. Everything was resolved in a few minutes

8. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HyperJar

Hi Janine,

Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

We’re especially pleased to know that you had such a positive experience with our support team. It’s wonderful to hear that you were connected quickly, experienced only a short wait time, and had your query resolved within just a few minutes. Providing fast, helpful, and efficient support is exactly the level of service we strive to deliver to all our customers.

It’s fantastic to know that your issue was handled smoothly and that you found the assistance helpful throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 2 von 5 Sternen

£5 for replacement card is seems…

£5 for replacement card is seems expensive.

1. April 2026
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Antwort von HyperJar

Hi,

Thank you for taking the time to share your feedback. We appreciate your comments regarding the replacement card fee.

The first HyperJar adult card is provided free of charge, and we also replace expired cards at no cost. A fee of £4.99 only applies if you request a replacement card for reasons such as loss or damage. This charge helps cover the cost of producing, packaging, and shipping the replacement card, while also encouraging customers to keep their cards safe.

If you have any questions about your card or require further assistance, please don't hesitate to get in touch.

Many thanks,
Waays

Bewertet mit 5 von 5 Sternen

Great service and fast support

Great service and fast support. The app is easy to use and works great for our kids

7. Juli 2026
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Antwort von HyperJar

Hi Mollyz,

Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that you find the app easy to use and that it’s working so well for your family. We’re especially pleased to hear that HyperJar has been a great solution for your children, helping them manage their money simply and effectively while giving you peace of mind.

We’re also delighted to know that you’ve had a positive experience with our customer support team. Providing fast, helpful, and efficient assistance is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your queries have been resolved quickly whenever you’ve needed support.

Feedback like yours means a great deal to our team and motivates us to continue providing the best possible experience for families using HyperJar.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

Been using HyperJar for few years now…

Been using HyperJar for few years now and all 3 kids love it. They can see how much money they have and saving jars and has given independence and accountability over their money /savings. I had to contact customer services and issue was resolved extremely quickly. Recommend for everyone not just kids

6. Juli 2026
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Antwort von HyperJar

Hi Marchele,

Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’ve been enjoying HyperJar for several years and that it has become such a valuable tool for your family.

It’s fantastic to know that all three of your children love using HyperJar and that the app is helping them develop independence and accountability when managing their own money. We’re especially pleased to hear that features such as spending balances and savings jars are helping them better understand budgeting and saving while giving them greater confidence in managing their finances.

We’re also delighted to know that your experience with our customer service team was a positive one and that your issue was resolved extremely quickly. Providing fast, efficient, and helpful support is exactly the level of service we strive to deliver to all our customers.

It’s wonderful to hear that you would recommend HyperJar not only for children but for everyone. Feedback like yours means a great deal to our team and motivates us to continue delivering a simple, flexible, and reliable money management experience.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

Great customer service

Really enjoy the ease of use of hyper jar and its really handy to have abroad as you get the best exchange rate each time you use it. Has lots of great saving features, you can also make kids accounts attached to yours and easily move money around, in for pocket money and straight back out again if they are being awful teenagers.... they also have good customer service which brought me here today. I used the live chat function which started out with a bot which nearly made me angry as I dont like chat bots as they are useless! Hyperjar is no exception, however, it did recognise that it couldn't help me pretty quickly and redirected me to a human, in this case, Kusum.
Kusum was really helpful and helped me get to the bottom of my issue very quickly and everything was sorted in a few minutes. Very happy with this! Thank you Kusum! :-) and thanks hyperjar!

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HyperJar

Hi Hannah,

Thank you for taking the time to share such a detailed and thoughtful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that you find HyperJar easy to use and that it has become such a useful tool for both everyday money management and spending abroad. We’re especially pleased to hear that you value being able to access competitive exchange rates when travelling, as well as features such as savings jars and linked child accounts. Helping families manage money, save towards goals, and teach children valuable financial skills is exactly what we aim to achieve.

We’re also grateful for your honest feedback about the chatbot experience. While we understand that automated support isn’t always the preferred option, we’re pleased to hear that you were quickly connected to a member of our support team and that your issue was resolved within minutes. Providing prompt, knowledgeable, and effective support is exactly the level of service we strive to deliver to all our customers.

It’s wonderful to know that your query was handled efficiently and that you were left happy with the outcome. Feedback like yours means a great deal to our team and motivates us to continue delivering a great experience across both our app and customer support channels.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

Really helpful staff member and full of…

Really helpful staff member and full of knowledge

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HyperJar

Hi Rebecca,

Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

It’s fantastic to know that you had such a positive experience with our support team. We’re especially pleased to hear that you found the assistance helpful, knowledgeable, and informative. Providing clear, accurate, and effective support is exactly the level of service we strive to deliver to all our customers.

Feedback like yours means a great deal to our team and reinforces our commitment to ensuring that every customer receives the help and guidance they need.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 5 von 5 Sternen

Quick and easy support system

Quick and easy support system, very pleased

6. Juli 2026
Bewertung ohne vorherige Einladung
HyperJar-Logo

Antwort von HyperJar

Hi MWD,

Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

We’re especially pleased to know that you found our support system quick and easy to use. Providing fast, straightforward, and effective assistance is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your experience reflected this.

It’s fantastic to know that you were pleased with the support you received. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

Bewertet mit 4 von 5 Sternen

Speaking to Pranjal on Hyperjar

Speaking to Pranjal on Hyperjar, Quick communication, and the problem resolved promptly. Thanks

6. Juli 2026
Bewertung ohne vorherige Einladung
HyperJar-Logo

Antwort von HyperJar

Hi Purdon,

Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.

We’re especially pleased to know that your experience with our support team was a positive one. It’s fantastic to hear that your query was handled with quick communication and resolved promptly. Providing fast, clear, and effective support is exactly the level of service we strive to deliver to all our customers.

It’s wonderful to know that your issue was sorted efficiently and without hassle. Feedback like yours means a great deal to our team and motivates us to continue providing excellent customer service whenever our customers need us.

If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.

Thank you once again for your kind words and continued support—we’re delighted to have you with us.

Regards,

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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