Hyper jar has been a brilliant app and bank service for both me and my children. They had a card each when younger and it was a great way to teach financial responsibility and some budgeting and money... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
App and chatbot a little glitchy in places but otherwise very good. Once through to a real human agent on the Live Chat, Ajendra quickly resolved my issue. A preloaded HyperJar card behind apple pa... Mehr ansehen
Unternehmen hat geantwortet
HyperJar has been great in helping me to manage my finances - rather than tap-tap-tap spending, I now know where every penny goes, and setting myself a daily limit has been a gamechanger. I've been us... Mehr ansehen
Unternehmen hat geantwortet
I use Hyperjar as my main spending account (salary & direct debits elsewhere) as the cashback offers & rewards are really useful. The app is easy to use & being able to add jars helps with budgeting.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über HyperJar
Vom Unternehmen geschrieben
Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.
Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.
Kontaktinformationen
71-75 Shelton Street, WC2H 9JQ, London, Vereinigtes Königreich
- support@hyperjar.com
- hyperjar.com
4,6
Hervorragend
4185 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
All good so far, great app and system
Only been using a couple of weeks, but great so far. The kids have physical cards and they're learning about budgeting. Had a small issue, Ajendra on live chat was great and helped me out.
4. August 2026
Bewertung ohne vorherige Einladung
I am extremely disappointed with…
I am extremely disappointed with HyperJar. My account has been suspended since Saturday, and I have been left without access to my own money. This has had a devastating impact on my family. I have had no money to buy food for my children or cover essential daily expenses.
The lack of communication and the length of time it has taken to resolve this issue are completely unacceptable. Customers should not be left in a situation where they cannot access their own funds, especially without clear updates or a timeframe for resolution.
I urge HyperJar to resolve this matter immediately and improve the way they handle account suspensions so that no other family has to go through this. This experience has caused unnecessary stress and hardship, and I sincerely hope it is addressed as a matter of urgency.
1. August 2026
Bewertung ohne vorherige Einladung
Absolutely disgraceful - Avoid
Absolutely disgraceful. It has taken almost a week to withdraw funds from my account and I have yet to receive confirmation. I have been a HyperJar customer since 2021, periodically paying money into my account. When I attempted to withdraw around £5000, the company has blocked the transaction. It will only communicate by email and is being incredibly slow to respond. I have provided all the information requested to confirm this is a legitimate withdrawal and have still not received confirmation. They have now blocked my access to my account and so I cannot even use the very limited live chat function. As of today I am still waiting to receive the ~£5,000 transferred with no phone call or correspondence to confirm when o can expect this.
Avoid at all costs if you want modern day banking services and a basic level of customer service.
4. August 2026
Bewertung ohne vorherige Einladung
Hyper jar is a great app that we can…
Hyper jar is a great app that we can use with ease. Our 16 year daughter uses Hyper jar as contactless payment and we can keep track on her spending.
3. August 2026
Antwort von HyperJar
Hi Linda,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Parth was a great help to helping me…
Parth was a great help to helping me get my issue sorted (none delivery of kids card). Turned out that the payment had failed but I had not been informed about this.
However Parth confirmed and I am sorted now.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Jon,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Parth helped me today
Parth helped me today, my issue was resolved quickly and effectively. Thank you.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Sally,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Hyper jar has been a brilliant app and…
Hyper jar has been a brilliant app and bank service for both me and my children. They had a card each when younger and it was a great way to teach financial responsibility and some budgeting and money management. Also customer service has been great and quick. Dealt with Ajendra today who sorted an issue due to my card being old and tattered and was very helpful. Would recommend.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Amanda,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Card fault - resolved quickly
I contacted HyperJar via live chat regarding my daughter payment card, which had developed a fault. Ajendra dealt with the issue quickly and efficiently, explained everything clearly, and arranged for a replacement card to be sent out.
Excellent customer service… friendly, professional and very helpful. Thank you, Ajendra!
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Noush,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Panjal helped resolve my issue very…
Panjal helped resolve my issue very easily. Thanks for your help!
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Chris,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
It's been a gamechanger
HyperJar has been great in helping me to manage my finances - rather than tap-tap-tap spending, I now know where every penny goes, and setting myself a daily limit has been a gamechanger. I've been using HyperJar for nearly a year now and haven't looked back
3. August 2026
Antwort von HyperJar
Hi Grace,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Brilliant customer service
Brilliant customer service, I’ve been with HyperJar for over 2 years and use it all the time, great way to separate your money into jars and without fear of going overdrawn, great for budgeting.
2. August 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Sausage,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Lata was great and solved the issue…
Lata was great and solved the issue quickly, great service
2. August 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Tom,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Kusum on hyperjar
Kusum on hyperjar was friendly quick and efficient whilst solving my query today. Excellent user experience and customer service skills.
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Amanda,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Fraudulent withdrawl…
A fraudster tried to access my account and take more than I authorised, thank you to the team at Hyper Jar, they didn't take any money.
I've been with Hyper Jar for many years now and always had great service and security from them.
Thank you to Lata for helping me today
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Helen,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch our support team is always here and happy to help.
Thank you once again for your kind words and continued support we’re delighted to have you with us.
Kind Regards,
Sakshi
I am extremely disappointed with my…
I am extremely disappointed with my experience using HyperJar. My monthly salary has been held in a pending transfer while my account is under review, leaving me without access to money I rely on to pay my rent and other essential bills.
As soon as I was asked for information, I provided everything requested, including proof of identity, my work invoice, WhatsApp conversations showing I submitted my invoice to my employer, and a full explanation of the transactions. Despite fully cooperating, my transfer has remained pending with no clear timeframe for resolution.
What made the experience even more frustrating was the live chat support. Every time I contacted them, I was met with generic, copy-and-paste responses that didn’t address my questions or provide any meaningful update. It felt like no one was actually looking into my case, and there was no sense of urgency despite explaining that my rent is due.
I understand that financial institutions have legal and regulatory obligations, but customers also deserve clear communication, timely reviews, and support that goes beyond scripted responses.
Based on my experience, I would be very hesitant to use HyperJar as my main account for receiving my salary. Having your wages tied up when you have financial commitments is incredibly stressful, and the lack of helpful customer support only made the situation worse.
HyperJar please assist me in resolving this asap. I have all documentation provided. I will be left with late payment fees if this is not resolved asap
31. Juli 2026
Bewertung ohne vorherige Einladung
Had a question around renewing of the…
Had a question around renewing of the card. Was helped by Sakshi and it was very quick.thanks
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Satyam,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that your query regarding card renewal was resolved quickly and efficiently. Providing prompt, helpful, and straightforward support is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your experience was smooth and hassle-free.
It’s fantastic to know that your questions were answered clearly and that everything was sorted so quickly. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Best app for banking for kids without…
Best app for banking for kids without doubt.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Dan,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you consider HyperJar one of the best options for helping children manage their money. We’re especially pleased to hear that the app is providing a simple, safe, and effective way for young people to learn valuable financial skills while giving parents peace of mind.
Helping families build confidence around budgeting, saving, and spending is exactly what we strive to achieve, so it’s wonderful to know that HyperJar is delivering such a positive experience.
Feedback like yours means a great deal to our team and motivates us to continue providing a reliable, family-friendly, and easy-to-use money management solution.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Joined for use of the Kids card
Joined for use of the Kids card. Brilliant. A number of free transfer each month. No monthly fee. I receive notifications on what and where has been spent and random requests to confirm that it is my child. Good security, easy to use and top up
30. Juli 2026
Antwort von HyperJar
Hi Church,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that the Kids Card has been such a positive experience for your family. We’re especially pleased to hear that you value the ability to make free transfers, manage your child’s spending, and receive real-time notifications about card activity. Providing parents with visibility and control, while helping children develop confidence in managing their money, is exactly what we strive to achieve.
We’re also delighted that you find the platform secure, easy to use, and simple to top up. Features designed to help keep accounts safe and provide peace of mind are an important part of the HyperJar experience, so it’s wonderful to know they’re working well for you.
Feedback like yours means a great deal to our team and motivates us to continue delivering a reliable, family-friendly, and easy-to-use money management solution.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Useful and "safe" way of spending or carrying a card
I use Hyperjar to organise different pockets of money and especially for buying online or taking out in places where there's a lot of pickpocketing.
I like the ease of moving money to and from it.
Very useful addition to my wallet.
30. Juli 2026
Antwort von HyperJar
Hi Customer,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that HyperJar is helping you organise and manage your money effectively. We’re especially pleased to hear that the ability to create separate jars for different spending goals and purposes provides added convenience and peace of mind, particularly when shopping online or travelling.
We’re delighted that you find moving money between your account and jars simple and straightforward. Providing a secure, flexible, and easy-to-use money management experience is exactly what we strive to achieve.
Feedback like yours means a great deal to our team and motivates us to continue delivering a reliable and rewarding experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Zishan on the chat was incredibly…
Zishan on the chat was incredibly helpful and ordering a new card was straight forward. Thank you
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von HyperJar
Hi Sarah,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had such a positive experience with our customer support team. It’s wonderful to hear that your query was handled in a helpful and efficient manner, and that arranging a replacement card was a straightforward process.
Providing prompt, friendly, and effective support is exactly the level of service we strive to deliver to all our customers, so it’s fantastic to know that your experience reflected this.
Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service alongside a simple and reliable money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
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