HUB Financial Solutions Bewertungen 

Excellent telephone call with Laura, discussing options and obtaining annuity quotations. Information was well structured, clearly presented, and helpfully explained; I couldn't have asked for more.

I used HUB to manage my DC pension fund. Everyone involved in processing my account seemed to understand my needs and delivered a plan that is easy to understand, logical and gave me confidence in how robust my pension would hold out against my planned spend.
They described all risks well, and analysed my decisions to ensure they did not expose me too much.
All of the staff were friendly and professional.
I have confidence in the way they are managing my tax efficiency, fund management and, after being with them for more than a year, they have paid me on time, every month without a single issue.

From the time I decided to think about equity release and contacted saga, through to the end when my funds were released I found everyone to be most helpful, keeping me informed of the progress at every stage.

The whole process and experience was truly excellent The discussions/interviews went so well and professional with no pressure and everything was well explained. Our availability for calls was limited, yet the representative went out of his way to accommodate our availability.
The documentation was very clear.
We are kept informed of the status and we knew what was to happen and when.
The fees were extremely competitive.
Overall it was faultless.

We dealt with Jackie. She called promptly as per appointment.
Jackie informed us of the available options open to us, then proceeded to look in to our circumstance. After we had discussed everything, she gave us some sound advice, which actually meant she would not be selling us a product. When you here so many negative reviews of companies, it is like a breath of fresh air when someone does not try and make money out of you, but gives free, sound advice.
I would recommend giving HUB a call if you are thinking about Equity release.

I have used HUB three times in relation to pension draw downs. Their customer service is second to none. Five stars is not enough for this exceptional team.
Thank you.

From first request to finish - 100% service from all I had contact with at HUB - helpful, efficient, friendly especially my main contact Andy who helped to make a big decision on my part come into fruition so well
Thank you so much & every success for the future

Recieved Annuity 12/01
The PROCESS is a complete fabrication.
Criminal and Fraudulant activity .
Response of no consequence via Trustpilot
does not satisfy me.
Within 6 to 12 working weeks, I will use all resources to ensure HUB and all employees become registered inactive .

Reply from HUB Financial Solutions
Sep 8, 2025

Dear Mr Bruckner,

We’re sorry that your experience with accessing your pension fund has not met your expectations. We understand you contacted your pension scheme in June 2025, unfortunately, we only received your referral on the 20th August.

Since then we have undertaken our process to provide you with an annuity and have provided you with an outline of our process and typical timescales for each step. We will continue to liaise with you, your pension scheme and chosen provider to ensure we set up your annuity in a timely manner.

Kind regards,
HUB Financial Solutions

The whole team at HUB were excellent, patient and informative. Especiallly Andy Chadwick who was so patient with us, and Mattthew who concluded the deal. I cant rem3ember all the named of people who spoke to me, but they were all good.
Thank you all.

I would highly recommend a consultation with HUB, and in particular Steve Harris who was incredibly helpful, knowledgeable and always professional. Although equity release was not the product for me, he was happy to signpost me to companies which could potentially help me. Thank you!

Used Owen Reid at Hub Plc to consider transferring out of a defined benefits scheme and received excellent service. He interviewed me extensively to understand my priorities and objectives and then produced a very detailed report that supported a decision to transfer out.

I really feel listened to and understood - many thanks, it shows expertise, professionalism and great people skills. I've Hub in the past when I retired for advice and planning and I'll be happy to use them again in future.

My first dealings with Equity release, working as POA for a friend. Steve Harris has guided me through the process and the issues we have had to deal with, in particular in relation to the problem of severe dementia of the individual concerned.

Dealings with Adult care services is slow, bureaucratic and can be frustrating.

Timing and determining the right financing has been crucial in this exercise; Steve has provided assurance, professionalism and peace of mind.

Really appreciate his help and advice

This is the second time I have used HUB Financial Solutions and again they were very efficient and helpful. They send all paperwork quickly and explain everything as you go along. I would highly recommend them.

Very helpful- informative and friendly- felt safe in their hands - a big shout out to Laura

very professional and friendly service nothing to much
trouble

I am delighted that Alison Wren was my Financial Adviser from Saga Hub Financial Solutions. She made everything about gaining funds from my property clear and very accessible. Alison explored my financial position, putting me at ease by answering questions and clarifying throughout the process. She gave me a full picture of my borrowing options and gave me time to consider and dither as I grappled with the pros and cons of the opportunities available. Alison listened, gave me time. She matched the equity release offers available at the time and gave me choice which was great. Alison also suggested exploring the borrowing alternative of Retirement Interest Only Mortgages as I wanted to repay interest each month. Saga partner with a company called Tembo and the trust I built while working with Alison enabled me to work with Tembo on that basis aswell. In the end the better borrowing rate at the time was with Tembo and I will take that route just now. But I have no doubt I will return to Alison in the future as my borrowing life evolves. Thank you so much Alison for freeing up my lifestyle and ‘later life living’ with your kind and trusted advice. I truly recommend Alison to anyone seeking advice about equity release.

A very helpful informative and friendly experience i would highly recommend
HUB financial solutions

Excellent all round. Established our needs. Clear unbiased advice provided. Very happy to speak again to Alison as we review needs in future.

I can honestly say that my dealings with HUB and in particular, Andy Chadwick, were excellent. I felt confident and listened to throughout the whole process, every stage was explained and all my questions were answered honestly and with clarity. The whole process was a lot easier than I had envisaged and I would recommend HUB to anyone considering equity release.

We cannot rate our experience highly enough, we were given excellent advice,the call was received on time by a very professional and pleasant lady, Alison provided us with the information we needed plus more which has helped us enormously to see how we have been and looking forward can manage our finances to our advantage, thank you Ms Wren, we are forever grateful customers.