I tried the phone number on the leaflet that came with the tumble drier which said that I would be given a guarantee refund number, the women at DG said they didn’t give numbers or a confirmation ema... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The engineer arrived within the time allocated. He knew exactly what to do and carried out the repair within about an hour. He was helpful and professional. He left saying that the machine was in work... Mehr ansehen
Unternehmen hat geantwortet
Registered wrong date 8/6 is when they started kitchen strip out. White goods not brought to my house until Tuesday 16/6 but that’s my error and I will sort. Rang to register and report top drawer in... Mehr ansehen
Unternehmen hat geantwortet
Hotpoint service is a total waste of space. Our fridge freezer broke down on 1st July , Enginner visited on the 2nd and ordered parts, barring in mind the appliance was still under warranty. It is now... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are on call for you! Our customer service team are available 364 days a year to provide advice and solutions to help you manage, maintain and service your appliances, and keep them running like new
Kontaktinformationen
Vereinigtes Königreich
- 03448 224 224
- hotpointservice.co.uk
3,3
Akzeptabel
31.919 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I don't think the registration was with…
I don't think the registration was with Hotpoint. Who ever I was talking to were more interested in selling me other products.
18. Juni 2026
Antwort von Hotpoint Service
We appreciate you sharing your registration experience with us. We are concerned to hear about your interaction and the focus on other products. We are reviewing our processes to ensure a smoother experience.
Please contact us on one of the following platforms for further support if needed
Whatsapp - https://www.hotpoint.co.uk/service/contact or 07584475915
Live chat - https://www.hotpoint.co.uk/service/contact
Antwort von Hotpoint Service
We're so glad we could quickly and efficiently resolve the issue with your dishwasher. Thank you for your kind words!
Antwort von Hotpoint Service
We're so happy to hear that our process was easy for you! We appreciate your kind words.
Antwort von Hotpoint Service
We're delighted to hear that your experience was straightforward and trouble-free. Thank you for sharing your positive feedback with us!
Antwort von Hotpoint Service
Hello, thank you for your review!
We’re pleased to hear you’re happy with the service you received from us. If there’s anything more we can do, please don’t hesitate to get in touch.
Kind regards,
Ellen
Too many registration contact numbers
The process was easy although I had paperwork with the appliance that gave two different telephone numbers, one was with a 10 year authorisation code which I did not receive, and a on line telephone number, a bit confusing. The registration confirmation I received gave no reference number?
14. Juli 2026
Antwort von Hotpoint Service
We appreciate you sharing your feedback regarding the registration process. We understand that the conflicting telephone numbers and the absence of a reference number on your confirmation caused confusion. We are reviewing our documentation to ensure clarity and consistency for all our customers.
Antwort von Hotpoint Service
Hello, thank you for your review!
We’re pleased to hear you’re happy with the service you received from us. If there’s anything more we can do, please don’t hesitate to get in touch.
Kind regards,
Ellen
Antwort von Hotpoint Service
We're so glad we could assist you with your warranty registration! We appreciate your kind words.
Antwort von Hotpoint Service
We're so glad to hear our team provided you with such a positive and helpful experience. We appreciate your kind words.
Operator was helpful although there…
Operator was helpful although there were a lot of questions that seemed unnecessary!
15. Juli 2026
Antwort von Hotpoint Service
We're glad to hear our operator was helpful! We appreciate your feedback regarding the questions and will review our process.
Antwort von Hotpoint Service
We're so happy to hear that your online registration was quick and easy! We appreciate you taking the time to share your positive experience.
Great customer service from the time I…
Great customer service from the time I bought the machine chaps that delivered it were very good
10. Juli 2026
Antwort von Hotpoint Service
We're so happy to hear about your positive experience with our customer service and delivery team. We truly appreciate your kind words!
Antwort von Hotpoint Service
Hello, thank you for your review!
We’re pleased to hear you’re happy with the service you received from us. If there’s anything more we can do, please don’t hesitate to get in touch.
Kind regards,
Ellen
Antwort von Hotpoint Service
We're so glad our agent provided you with such a positive and helpful experience. We truly appreciate your kind words!
Warranty registration should be just that
It felt more like dealing with a sales team than registering a purchase. It said I would receive email confirmation but I never did.
13. Juli 2026
Antwort von Hotpoint Service
We are sorry to hear about your experience and the missing confirmation email. We are reviewing our process to ensure this does not happen again.
Please contact us on one of the following platforms for further support if needed
Whatsapp - https://www.hotpoint.co.uk/service/contact or 07584475915
Live chat - https://www.hotpoint.co.uk/service/contact
Antwort von Hotpoint Service
We're so glad to hear that our phone explanation was clear and helpful. We appreciate your positive feedback!
Very pleasant person ,told me what it…
Very pleasant person ,told me what it would cost to insure my appliance,but I wanted to see what my home cover would charge ,which I have not had a chance to do.
17. Juli 2026
Antwort von Hotpoint Service
We're happy to hear about your pleasant experience with us. We understand you're exploring options for appliance insurance and appreciate you considering us.
Antwort von Hotpoint Service
We're delighted to hear that you found the registration process to be quick and straightforward. Your positive feedback is greatly appreciated!
Very good service
13. Juli 2026
Antwort von Hotpoint Service
Hello, thank you for your review!
We’re pleased to hear you’re happy with the service you received from us. If there’s anything more we can do, please don’t hesitate to get in touch.
Kind regards,
Ellen
Antwort von Hotpoint Service
We're delighted to hear that we handled everything quickly and efficiently for you. Thank you for your wonderful feedback!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.