HIES Bewertungen 

1.389
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had already had a some quotes from other solar companies, and I almost went with another company, a dear friend and colleague passed me details for this company, really pleased I did, Andrew and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The process was pretty painless and installation completed in two days. The team were courteous and good humoured. Well worth going with a local supplier, who also beat bigger suppliers on price.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’m very happy with the installation process. The staff (Sham I think his name is) who first attended to market the product was very knowledgeable. The whole process went very smoothly and installa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

HIES is committed to the highest standards in consumer protection for the home energy sector. Through our Chartered Trading Standards Institute (CTSI) approved Consumer Code and Alternative Dispute Resolution (ADR) service, we promote fairness, accountability, and protection for both homeowners and installers.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1389 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1.389)

460 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

As it should be….

For once, a trade association that monitors its members and reaches out to check they have performed as expected.

A worthy ‘ticket to trade’

Thank you.

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi there. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

UK Energi - Cannot recommend them enough

I cannot recommend UK Energi highly enough. The whole solar and battery installation process was seamless and timely. All the team are professional and they communicate well. Thank you for your work!

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, James. We’re pleased to hear that your installers, UK Energi, were professional. Thank you for leaving a review. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Should have gotten solar earlier, don't wait any longer!

From quote to installation took about a month. Other providers were giving me install dates 3 or more months ahead. The package was tailored for my residence and I have no regrets. Slight issue with the 3rd party scaffolding company not coming on various stated removal dates, nothing to do with Infinity directly. Panels are working better than expected and you'll just have to be patient to get the paperwork sorted and your MPAN/DNO resolved ( again by your provider/3rd party) so you can start exporting and getting additional revenue to offset your layout. Finally, the price at the time was great , the staff at infinity were helpful, the installers were chill and professional. I would recommend them to anyone.

22. April 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning. We’re thrilled to hear that your installers were professional and that you would recommend them. Thank you for leaving a review. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

HIES: An extremely professional supplier and installer

HIES are extremely professional. No nonsense salesmanship. A bespoke solution for our circumstances and budget. Supplied the products we wanted and the installation was completed quickly, without damage or mess and in the minimum timescale. the system is already saving us 99% on our electricity bills and we are intending to convert our water central heating to their electric radiator versions in stages, Sales, installers and support service staff are well trained and experienced and do a really first class job for you. Excellent warranty on products

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, Roger. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.

Bewertet mit 4 von 5 Sternen

Great deal…

I found the process and installation reasonably trouble free. Benefits day 1 on taking it closer to self sufficiency.
My only ongoing issue is obtaining a Gen2 meter to allow to sell back energy to the grid…(not directly related to the installation/providers of my solution).
Overall a good deal and on budget.
Thanks

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, Stuart. Thank you for leaving a review. We’re pleased to hear that your installation has been reasonably trouble-free. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Great work


Great work
appointment on time comprehensive explanation and thorough installation and advice

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, Adlan. Thank you for taking the time to leave a review. We’re pleased to hear that you’re happy with your installation. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

They use there own Installers

they used there own installers,only a small deposit was required.this all come with long guarantee and were friendly on the phone.all done in a day ...nice

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, Martyn. We’re thrilled to hear that your installers were friendly. Thank you for leaving a review. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Solar Therm (solar panels)

If Solar Therm was a football team then they would definitely be in the Premier league

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, Andrew. Thank you for your positive feedback. We’re pleased to hear about your positive experience with your installer. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

HEIS gave piece of mind to the installation process

HEIS gave piece of mind to the installation process (and beyond), and combined with my installer, all documents and updates were received in a timely fashion giving me further confidence things were being executed properly. They seem much more useful than FENSA and organisations like that in the past where guarantees seemingly meant nothing.

20. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi there, Eric. We’re thrilled to hear that we’ve provided you with peace of mind. Thank you for leaving a positive review. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Professional service and no complaints

Professional service and no complaints

19. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good afternoon, Paul. Thank you for taking the time to leave a review. We’re happy to hear that your installers provided a professional service. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

HIES an unexpected bonus

When I had my heat pump installed HIES was an added bonus I had no knowledge of. In fact if they hadn’t been so proactive I probably wouldn’t have realised they were involved at all. However it became clear they’d insured my deposit and then emailed me to say that, on completion, they offered to extend that to cover the installer going bust and prompted me to contact my installer when they hadn’t received the information they required to extend that insurance. Both surprised and very happy to have them on board

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi there, Jenny. We’re pleased to hear that you’re happy with HIES. Thank you for taking the time to leave a review. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

My entire experience with Octopus…

My entire experience with Octopus Energy has been a dream every member of staff I spoke and dealt with were fantastic! They are all extremely knowledgeable and helped me with all my random questions. The installation of our heat pump is an engineering work of art!

I can highly recommend Octopus Energy

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, Sarah. We’re pleased to hear about your fantastic experience with Octopus Energy. Thank you for taking the time to leave a positive review. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Great work. Highly recommended.

Great communication, installation and follow-up. Easy to deal with and quality work delivered.

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning. Thank you for leaving a review. We’re delighted to hear that your installers were easy to deal with. Kind regards, HIES.

Bewertet mit 4 von 5 Sternen

Good apart from communication

The design and information about the solar panels and battery was informative. They answered all our questions in a clear way. The only problems we had were with scheduling as no one turned up on installation day and we were not contacted. Eventually rescheduled but in retrospect I wish we had kept phoning to check things were on track. We are happy now with the finished product and at least we could speak to someone on the phone.

14. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning. We’re pleased to hear that you’re happy with the finished product. Thank you for leaving a review. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

From the first phone conversation,to…

From the first phone conversation,to the consultation with the person that came out to explain everything to us. Lime staff and the service was first class. I would highly recommend them to anyone thinking about installing a solar panel system.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good afternoon, Allan. We’re pleased to hear that the service you received was first-class. Thank you for taking the time to leave a positive review. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

FROM FIRST DECISION TO INSTALL SOLAR…

FROM FIRST DECISION TO INSTALL SOLAR AND CHECKING REVIEWS I CALLED SOLAR SIMPLICITY AND WAS TREATED TO A VERY POLITE CONVERSATION WITH CURTIS WHO THEN CALLED AT ADDRESS AND DISCUSSED WHAT WAS NEEDED AND THEN AGREED SOLAR PACKAGE FROM START TO COMPLETION VERY HAPPY WITH TEAM AND ALL WENT SMOOTHLY 10/10 HIGHLEY RECOMMEND

11. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good afternoon. We’re delighted to hear that you would highly recommend your installer. Thank you for leaving a positive review. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

The whole process was slick

The whole process was slick. Competative quote and install was flawless, really very good.

13. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi there. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

From start to finish the installation…

From start to finish the installation was seamless with minimal disruption. The scaffolding was up and down the same day, which was really impressive.

The team were friendly, professional and respectful of our property, leaving everything neat and tidy when they finished.

A great experience all round. I'd happily recommend Advanced Eco to anyone considering solar panels.

27. November 2025
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good afternoon, Tania. Thank you for taking the time to leave a review. We’re thrilled to hear that your installation has been seamless. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

They vetted Green Glow

They vetted Green Glow, provided deposit protection, and provided our installers guarantee as well as providing customer support and dispute resolution

10. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, Ellie. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

No problem from start to finish

No problem from start to finish

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, Raymond. Thank you for taking the time to leave a review. We’re delighted to hear that there were no problems from start to finish. Kind regards, HIES.

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