HIES Bewertungen 

1.389
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had already had a some quotes from other solar companies, and I almost went with another company, a dear friend and colleague passed me details for this company, really pleased I did, Andrew and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The process was pretty painless and installation completed in two days. The team were courteous and good humoured. Well worth going with a local supplier, who also beat bigger suppliers on price.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’m very happy with the installation process. The staff (Sham I think his name is) who first attended to market the product was very knowledgeable. The whole process went very smoothly and installa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

HIES is committed to the highest standards in consumer protection for the home energy sector. Through our Chartered Trading Standards Institute (CTSI) approved Consumer Code and Alternative Dispute Resolution (ADR) service, we promote fairness, accountability, and protection for both homeowners and installers.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1389 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1.389)

460 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

This organisation is a waste of space

This organisation is a waste of space. I had a heat pump installed by SWS Northwest, which failed to heat the house as the heat loss calculations where all wrong. This organisation completely sided with the installer. They even refused to help with the ADR process, even though SWS broke their own contract by refusing to go to ADR.
Completely biased in favour of the company, couldn’t careless about the customer.

21. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good afternoon, David.

We re sorry to see your 1-star review. Following a thorough investigation, we would ask that you refer to the final response letter issued to you, which clearly sets out the outcome and the appropriate next steps.

If you remain dissatisfied, please follow the guidance provided in the letter regarding your next steps.

Kind regards,
HIES

Bewertet mit 5 von 5 Sternen

Everything explained

Everything explained. Scaffolders and fitting crew were excellent. Completed as per dates given

14. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, thank you for taking the time to leave a review. We are pleased to hear your installation was completed as per the dates given, and that the team were excellent. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Excellent company delivering an…

Excellent company delivering an excellent product.

17. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi Gary, thank you for your 5* review. We're pleased to hear your positive feedback. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Excellent team installed my heat pump…

Excellent team installed my heat pump and necessary radiators efficiently with minimum of disruption. Can’t complement them enough for friendly approach and competent outcome.

10. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi John, thank you for your 5* review. We are happy to hear that the team were excellent when installing your heat pump and necessary radiators. Enjoy your new product! Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Super, well run family business

I had already had a some quotes from other solar companies, and I almost went with another company, a dear friend and colleague passed me details for this company, really pleased I did, Andrew and Ian thank you kindly, a truly lovely little family run business where nothing is to much trouble.
Greatly appreciate your work and how officiant your boys were too.

Anyone thinking of solar panels, pop the company a call, good luck and keep up the excellent work guys
Phill Halford

16. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, thank you for your review. We are pleased to hear that you have had such a good experience with one of our HIES Accredited Installers. It's great to hear that they did excellent work. Enjoy your new product. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

From start to finish the institution of…

From start to finish the institution of the solar panels went smoothly. Any concerns were emailed and dealt with promptly

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi Clair, thank you for your 5* review. It's great to hear that the installation went smoothly from start to finish. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Well worth going with a local supplier

The process was pretty painless and installation completed in two days. The team were courteous and good humoured.
Well worth going with a local supplier, who also beat bigger suppliers on price.

13. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi Rachael, thank you for taking the time to leave a review. We are happy to hear that the installation team were courteous and good humoured! Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

The follow up from HIES following…

The follow up from HIES following installation has been great.
Really appreciate your customer service
⭐️⭐️⭐️⭐️⭐️

14. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi Mick, thank you for your review. We are so pleased to hear that you have found our follow up great and you appreciate our service. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Peace of mind

When you are undertaking a sizeable investment having the reassurance that you have added protection from HIES is invaluable. Not only gives confidence in who you are dealing with but also protects your deposit

13. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, thank you for your review. We are pleased to hear that HIES has provided you with reassurance and confidence. Enjoy your new product! Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi Raymond, thank you for taking the time to leave your 5* review. We are pleased to hear that you received an excellent service! Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Fast and affordable

Because it was put in a week after to said we’ve have them very friendly people who installed them

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi Anne, thank you for your review. We are pleased to hear that your installers were very friendly people. Enjoy your new product! Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Gave me confidence in the whole process

Gave me confidence in the whole process

18. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Hi Frank, thank you for taking the time to leave your review. We are pleased to see your 5* rating and that you were provided with confidence throughout the whole process. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

From the salesman to the installation…

From the salesman to the installation to aftercare I cannot fault this company and have and will recommend them to any and everyone.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, thank you for your 5* review. We are thrilled to hear that would recommend your installer to any and everyone. We hope you enjoy your new product! Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Excellent job from the team.

9. August 2026
Bewertung ohne vorherige Einladung
HIES-Logo

Antwort von HIES

Hi Joseph, thank you for taking the time to leave a review. We are pleased to hear that you received an excellent job from the team. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

We are extremely pleased with the…

We are extremely pleased with the service provided by Broden. From start to finish, the installation was carried out to the highest standard by a highly experienced, professional, and courteous team. They worked efficiently, kept our property clean and tidy throughout, and were always respectful of both our household and our neighbours.

The quality of the workmanship was outstanding, and the entire process was completed with great attention to detail. We would not hesitate to recommend Broden to anyone looking for a reliable and professional company. Thank you to the whole team for an excellent job

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, Harry. Thank you for leaving a review. We’re pleased to hear that your installation has been carried out to the highest standard by your installers. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

I’m very happy with the installation…

I’m very happy with the installation process. The staff (Sham I think his name is) who first attended to market the product was very knowledgeable. The whole process went very smoothly and installation was done and completed with the solar working straight away. The engineer was very good and nice, as well as the guys who installed the panels.

Although Project Solar was more expensive than the other providers I contacted, I am pleased with their work.
I am particularly impressed at how quickly they helped in setting up the SEG for solar exporting and importing, and within 4 weeks, this was up and running. Thank you 🙏🏾

12. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning. Thank you for taking the time to leave a review. We’re thrilled to hear that you’re happy with your installation from Project Solar. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Just a fantastic bunch of people

Just a fantastic bunch of people, professional and thorough. Expertly done

10. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning, Paolo. We’re pleased to hear that your installers have been fantastic and professional. Thank you for taking the time to leave a positive review. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Good independent company acting as a…

Good independent company acting as a backup and shield for customers

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HIES

Good morning. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.

Bewertet mit 5 von 5 Sternen

Service very good

Service very good, staff friendly and good workers, warranty 2y

1. Juli 2026
Bewertung ohne vorherige Einladung
HIES-Logo

Antwort von HIES

Good morning, Claudia. Thank you for leaving a review. We’re pleased to hear that the service you received has been very good. Kind regards, HIES.

So funktioniert Trustpilot

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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