Heatmiser Bewertungen 

Support team were very helpful in confirming compatibility of the NeoHub G3 with my existing set up before purchase. Website contained lots of detailed information and the ordering process was super easy and with next day delivery! Really pleased with the NeoHub. Having the ability to control and check my heating usage via the app is wonderful. Would highly recommend this product.

I’ve just completed my first order with Heatmiser and was very impressed with the service I received. My original order went missing in the post (a Royal Mail issue) and Sharon at Heatmiser promptly replaced the missing item at no charge despite it not having been any fault of Heatmiser’s. I was particularly impressed that Sharon made it her problem rather than pushing it back onto me and/or Royal Mail. Definitely a five star experience.

Excellent support from Jordan Davies at Heatmiser.
I had a balancing issue with my underfloor heating and he helped me so much and explained everything with the flow adjustment on the manifold valves.
Thank you Jordan.

From Phil Ruddle

Simply put.. Mark was excellent..as an older person who struggles from time to time with this new technology..someone with patient and understanding is paramount and I really appreciated Mark’s support and helpfulness. So ‘full marks’..excuse the ‘pun’.. Best Derek

Website was very easy to negotiate. Very quick response received by the team on relation to My email query. Problem sorted with ease. Thanks to the team. 👍

Customer support was great !
They responded to my enquiry about compatibility between neoStat 2 and 3 in very prompt manner.

Delivered spare parts with efficient service.

Amazing service from Sean F on the technical support team. Extremely knowledgeable, helpful and patent when sorting out issues I was experiencing with my Heatmiser thermostats.

My experience with heatmiser UK was a faultless one, extremely helpful from the get go, technical support from a guy called Mark in just one email sorted my issues in an instant. I am just grateful that we still have this kind of company in the UK. Happy customer.

Decided to have Heatmiser installed so that I could use app on my phone to control 2 heating circuits in large open plan kitchen and smaller adjacent room. Tiny 10cm square manual does not give any instructions or advice for using the app. Total waste of money.

Stress free ordering and great price

I needed a new Thermostat PSU .. I ordered it for a very reasonable price it arrived a couple of days latter, replaced and works perfectly.

Well packaged. Arrived in perfect condition.

The right replacement for floor temperature control. Same cables, compatible with previous floor probe. So easy to install in previous socket.
Back up and running in 5 mins.
Great!

Great service and kept updated at all times. Value for money.

I had heatmiser installed for our underfloor hesting downstairs about 5 years ago. Initially it seemed good, however I have wireless thermostats and alomost all of them are on the blink, with corroded contacts and losing connection. I am constantly changing batteries and wishing everything was simply wired in... I cannot recommend the wireless set up. I don't like the app either - it is painful to use, and I don't understand why it can't be 'simpler' - i.e. boost the heating based on outside temperature rather than me switching to different profiles. In the times when I have had the will power to contact the company it is just so time consuming - I really regret the whole thing

Good advice on product and part sent quickly

4-5 years after installing our first control unite, we had to get a new one (UH8-RF) and eventually we also replaced all thermostats (now using neoair v2) and after 10 years the last actuator just broke (replaced with Danfoss) which appear to be of a better quality. Also no customer support doing weekends when you have time to solve problems. And don’t get me started on how difficult it is to engage with their interfaces on the thermostat and app.