Heatmiser Bewertungen 

I had a problem with one of our room stats but the tech guys advised what was wrong and were spot on - thanks Heatmiser!
Got the part by return and result!

Good product, good technical support.

Excellent help provided by the technical support team to a non technical customer. Went the extra mile with advice and patience to assist me in re connecting my wallet stats. Not just one person but a team. Really appreciated the support they gave me
Thank you

Nothing went wrong with the order, very quick, hub works well and customer service is brilliant.

I have been a longstanding and loyal Heatmiser customer since almost the beginning - I had a few technical problems and that's where the team swung into action - Wow ! This is what it looks like when a business really cares about its customers, Many try to provide service like this but few actually achieve it - highly recommended based on my experience. Special mention to Jordan in technical and Elaine in sales / CX - fantastic.

Such a simple system to use, I have 2 rooms with mats and they were always reliable and warm... highly recommended

We asked several quite involved technical questions at 9.02am today, we had an answer to them all by 9.36am, it is a long time since I have had that level of service from a technical department responding to a query, well done Jordan and well done Heatmiser, Thanks Andy, from TACRG.co.uk

Prompt service with great email communication

The device itself is very sleek and was easy to install - used as a switch live to boiler. The staff at Heatmiser were very helpful both before the purchase and during it. Delivery was prompt

The price of the thermostat I bought was better than any other outlet. It was also delivered next day to Ireland! The whole experience was excellent.

Like a lot of other people I have had enough with this very poor quality technology. I had 8 neostats installed about 5 years ago and over that period I have had to replace almost all of them at around £65 each time. Another one has just failed so I am starting to replace them with another manufacturer now. When I spoke to them about it they informed me that the contacts on the V2 plates were not good but they’ve done nothing about it and you can’t buy replacement V2 back plates. How long will it be before V3 back plates mysteriouslystart failing? I would not recommend these stats, don’t waste your money.

We had a number of technical questions relating to a project, and Jordan from the Technical Support team handled our enquiry in a highly professional manner.

He thoroughly explained all aspects of the potential issues and proposed solutions, ensuring that we had a clear understanding of the available options. Furthermore, when additional questions were raised, we received accurate and detailed responses almost immediately.

Excellent customer service and technical support throughout the process. A special thank you to Jordan for his professionalism, knowledge, and prompt assistance.

Neo V2 room controller backplate failed after only 3 years, forcing the purchase. Not good enough!
Replacement delivered promptly, which adds a star.

Easy to navigate website for spares
Came super fast
Highly recommended

I have used Heatmiser in my last home and received excellent services while setting up the system and a (yes one) subsequent call after a power failure! Both in a space of 4 years and both times clear and precise instructions that worked!!
I then moved home and again contact installation and operation was easy and faultless. Away again (my fault) I needed them to assist in a reset as I had turned the power off and the system had disconnected from my app!!!
Sorted by Mark in easy to understand steps and all good again in 10 min!!
Excellent service and an amazing product that I not hesitate in recommending to anyone!!

The technician knew exactly what the problem we were having was, told us what we needed and explained what to do. Thank you for your help.

Swift delivery of parts ordered, good website to use

I really can't rate them high enough. The response was almost immediate. The knowledge was 'spot on' with the advice on setting up a couple of functions on the thermostat. I had felt totally frustrated and helpless with my little knowledge of todays tech. Calmness came over me when my problems were rectified by Mark. Thank you.