It was a pleasure to meet Rachel. A brief call before the appointment time meant the appointment could be earlier thank planned, but I still was able to remove drug from fridge in a timely manner. Ins... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They take care of everything. They sent reminder that my order was due They agree a delivery time that suits me, giving me a 2 hour window. Delivery is always on time. Driver was friendly but pro... Mehr ansehen
Normally the service is good, but this time delivery was cancelled 2/3s through the day which meant we lost two days instead of one. When we get notifications it usually works well.
Delivered on time exact date very kind driver gave me a needle box as mine was full and there wasn’t a replacement with the order, but he had to have a spare one which he let me have
Unternehmensdetails
Über HealthNet
Vom Unternehmen geschrieben
Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Vom Unternehmen geschrieben
- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.
We know your time is precious, so to avoid having to take time out of your day to call us, we have a dedicated page on our website answering frequently asked questions and could potentially answer your query in minutes.
Click here.
Click here.
Kontaktinformationen
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, Vereinigtes Königreich
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk
HealthNet's Digital Tool Guides
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27.236 Bewertungen
Bittet Kunden um Bewertungen
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First time of being let down
I have been let down on my delivery twice this week. Firstly Tuesday 25th then again on Wednesday 26th. No notification for the lack of delivery on the 26th until approximately 4pm when it was then too late for me to attend an appointment, which I had
rescheduled from the 25th.
I will say this is the first time I have had a problem since the start of my deliveries but I do think that communication could be much better…letting people know as soon as possible that the delivery will not be happening
27. August 2026
Antwort von HealthNet
Hi,
We are truly sorry to hear about the difficulties you experienced with your recent delivery and the lack of communication regarding your medication.
We are reviewing our internal processes with our Logistics Team to prevent this from happening again. We appreciate you bringing this to our attention.
Kind Regards,
The HealthNet Team
Friendly and professional
Friendly and professional. Made me feel at ease and answered any questions I had.
26. August 2026
Ordered for delivery 26th pm arrived am…
Ordered for delivery 26th pm arrived am 27th. What is the point of putting your order in for a date and time if it can't be met. Saying that the delivery driver was perfect and very polite .
26. August 2026
Antwort von HealthNet
Hi,
We are truly sorry to hear about the difficulties you experienced with your recent delivery and the lack of communication regarding your medication.
We are reviewing our internal processes with our Logistics Team to prevent this from happening again. We appreciate you bringing this to our attention.
Kind Regards,
The HealthNet Team
Always arrives promptly
Always arrives promptly, the team who deliver are always so polite and friendly. I think it’s an amazing service thank you
27. August 2026
Delivered with care on date and time as…
Delivered with care on date and time as advised. Great service .
Thank you.
27. August 2026
Delivered within time slot.
27. August 2026
Three different times given for…
Three different times given for delivery.
Another sharps box delivered despite not required.
27. August 2026
Antwort von HealthNet
Hi,
Thank you for taking the time to share your feedback.
We are sorry for the confusion caused by receiving multiple delivery times and understand how frustrating this can be.
Regarding the additional sharps bin, if it is not required, you can simply hand it back to the driver at your next delivery and they will arrange for it to be returned.
Thank you for bringing this to our attention.
Kind Regards,
The HealthNet Team
Driver excellent and updates re timings…
Driver excellent and updates re timings very helpful 😊
27. August 2026
Medication delivery
Exceptional service, delivery petson called to make sure i was in amd gave advice to store.
27. August 2026
Deliver on time driver polite
27. August 2026
The nurse was first class
The nurse was first class, explained everything in detail gave me loads of advice how to handle my treatment going forward and was on time. Very professional but empathetic
27. August 2026
My partner answered the door and…
My partner answered the door and thought the driver was very professional, smartly dressed and arrived within the allotted time.
Thank you for an excellent service.
26. August 2026
Arrived within the time frame to…
Arrived within the time frame to deliver my medication.
26. August 2026
Always deliver on time
Always deliver on time, and very friendly service if I ever need to email them. Very pleased.
26. August 2026
Always on time nice delivery people…
Always on time nice delivery people always a two hour window time which is very helpful.
26. August 2026
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