It was a pleasure to meet Rachel. A brief call before the appointment time meant the appointment could be earlier thank planned, but I still was able to remove drug from fridge in a timely manner. Ins... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Normally the service is good, but this time delivery was cancelled 2/3s through the day which meant we lost two days instead of one. When we get notifications it usually works well.
They take care of everything. They sent reminder that my order was due They agree a delivery time that suits me, giving me a 2 hour window. Delivery is always on time. Driver was friendly but pro... Mehr ansehen
Delivered on time exact date very kind driver gave me a needle box as mine was full and there wasn’t a replacement with the order, but he had to have a spare one which he let me have
Unternehmensdetails
Über HealthNet
Vom Unternehmen geschrieben
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Vom Unternehmen geschrieben

- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.

Click here.
Kontaktinformationen
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, Vereinigtes Königreich
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk

HealthNet's Digital Tool Guides
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
My order was confirmed by email and a…
My order was confirmed by email and a text message, to be delivered on Wednesday 26th August. There was no confirmation message on Tuesday evening. I waited at home until 1300, with no sign of my order. After enquiry on the portal, I could see my order had been changed to AM on Thursday 27th, without any reason. Delivery was completed on Thursday.

Antwort von HealthNet
Recent experience. Necessary information regarding…
Necessary information regarding delivery times, dates and relevant contents all exact. Final delivery times spot on as usual and all very professional.
Very helpful with sorting my…
Very helpful with sorting my prescription out with Addenbrooks pharmacy. Then sorting medication & delivery out very quickly. Thank you
Read your leaflets or have them read to you and wait to take your medication.
I had to phone (45 minutes to get through) and book the nurse appointment as I had my medication for days and was told I couldn't take it until I spoke to a nurse. I was quite surprised to find out that this appointment was a patient choice and I didn't have to have one after receiving text messages saying in capital letters do not inject this medication without a nurse appointment first. The nurse was friendly and on time to the video call. However the information she provided was the information from all of the leaflets I had read,all of the emails and also all of the text messages. I didn't learn anything new from this appointment. She also wanted to teach me how to inject but having injected previously I didn't feel I needed this. Still she did show me how and what baffled me is that is was less informative sadly than the QR code video provided with my medication, if I hadn't of injected before, I feel like the QR code video would be far more informative and helpful. I think that this nurse appointment would only be helpful to people who couldn't be bothered to read all of the information in the pack. The nurse being friendly is the reason I'm giving this any stars at all. It was extremely annoying and frustrating to be told you don't even have to have this appointment. My medication was sitting there waiting to be used and I could have just used it.

Antwort von HealthNet
5 star service
They take care of everything. They sent reminder that my order was due
They agree a delivery time that suits me, giving me a 2 hour window.
Delivery is always on time. Driver was friendly but professional
What more can you ask for
They deserve the 5 star rating
Friends I get good communications from them…
I get good communications from them delivering times a 2 hour delivery window and delivery people are polite and friendly and my delivery is always right
I was happy with the service but find…
I was happy with the service but find it a bother to write a revue
Excellent specialist medication delivery
Drivers are always polite and flexible if nobody is available at my address to receive a delivery. It is never a problem to go to my nominated neighbour nearby. The only improvement I’d like to see is for expected delivery time slots to be shared in advance, which has not happened for my last few regular deliveries
On time delivery but they didn’t send…
On time delivery but they didn’t send alcohol swabs with the delivery as requested
Prompt and courteous courier
Make life easy
Always on time, always friendly and always professional and careful with what is expensive medication. Make life so easy!
Excellent service
I was given a two hour window the previous night which really helped time management. They delivery person arrived bang on time and was very pleasant and courteous with the correct order.
Excellent delivery driver
Excellent delivery driver, polite and helpful. Friendly service accounts for everything these days.
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