Absolutely spot on!!! Emails kept me updated and reminders too which was also really useful. Delivered on time by a really nice delivery guy who reminded me to put in fridge and it was all packaged se... Mehr ansehen
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Das sagen Bewerter
The driver was incredibly kind and patient. My mum wasn’t able to answer the door, and he kindly waited for five minutes until I got home to receive my medication. Such a thoughtful and compassionate... Mehr ansehen
always deliver within time window, always polite drivers. it's a shame other company's can't be as reliable as healthnet. it's a 10 out of 10 from me.
Because your driver delivered on time was friendly past the time of day with me and not just dropped off my meds and left which I appreciate greatly doesn't cost any thing but does me a world of good... Mehr ansehen
Unternehmensdetails
Über HealthNet
Vom Unternehmen geschrieben
Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Vom Unternehmen geschrieben
- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.
We know your time is precious, so to avoid having to take time out of your day to call us, we have a dedicated page on our website answering frequently asked questions and could potentially answer your query in minutes.
Click here.
Click here.
Kontaktinformationen
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, Vereinigtes Königreich
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk
HealthNet's Digital Tool Guides
4,8
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23.256 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Thank you
Delivered at time stated, by a very friendly delivery man. Thank you very much
18. Mai 2026
On time every time
As promised your driver arrived on time as always... was polite and courteous with little fuss but lots of understanding.
18. Mai 2026
I was unprepared for delivery as my…
I was unprepared for delivery as my carer had not arrived and I was very slow to reach the door . However your driver was very patient and pleasant and made sue I was able to reach my fridge to store delivery
Thank you
18. Mai 2026
Professional and on time
Professional and on time. Customer Service is always easy to deal with too.
15. Mai 2026
The delivery was on time and the driver…
The delivery was on time and the driver very pleasant
18. Mai 2026
Excellent service
18. Mai 2026
Never a problem with the delivery…
Never a problem with the delivery drivers are all knowledgeable and helpful take time to help you first class
18. Mai 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Time slot incorrect
All the time I have health net deliveries there were no issues 10/10
However after requesting an after noon deliver and receiving 2 confirmation texts it turned up am
I reordered pm and once again received text for am so had to cancel and change address to ensure deliver.
Why ask the customer for delivery time if you ignore the answer?
13. Mai 2026
Antwort von HealthNet
Hello,
We’re really sorry that we were unable to meet your preferred delivery time, particularly as this occurred on two consecutive occasions.
While we do our best to accommodate requests for delivery before or after 1pm, we cannot guarantee them.
We sincerely apologise for the inconvenience this caused and for the disruption to your day. We also appreciate your flexibility in changing the delivery address so that the delivery could still be accepted.
Kind Regards,
The HealthNet Team
always deliver within time window
always deliver within time window, always polite drivers. it's a shame other company's can't be as reliable as healthnet. it's a 10 out of 10 from me.
18. Mai 2026
On time,polite,great
18. Mai 2026
Great delivery service as always!
18. Mai 2026
curtious and to schedual
18. Mai 2026
My meds arrived which were not very…
My meds arrived which were not very cold. I also didn't receive a time slot message. I feel the service isn't as good as it has been before.
Also they expect you to confirm your details over the phone when it could be anyone calling. I said I won't provide my details and felt the lady was a bit pushy.
1. Mai 2026
Antwort von HealthNet
Hi Emma,
Thank you for your feedback. The team has reviewed the temperature log and confirmed that the van remained within the correct temperature range, so your medication is safe to use.
We take patient privacy very seriously and have strict procedures in place to make sure we are speaking with the correct person before discussing any personal information. I understand the call agent recognised that you felt uncomfortable sharing this information at the time and suggested that you call the HealthNet line back whenever it was convenient for you.
We sincerely apologise for any inconvenience or concern this may have caused. If you have any further queries, please do not hesitate to get in touch with the team on 0800 083 3060 or email enquiries@healthnethomecare.co.uk.
Kind Regards,
The HealthNet Team
Brilliant Service
Always ready to help and medication always delivered on time. Friendly and courteous staff.
11. Mai 2026
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