Grönanda Bewertungen 

The shoes are fine. But when I ordered a second pair in error and asked within 3 hours to cancel the order I was told the order had already been shipped and I could not cancel. This is contrary to Gronanda's stated terms and conditions. As the notification of the item being shipped only arrived 3 days later I do not believe it was despatched the same morning that I tried to cancel. Sharp practice.

Probably the worst company I have ever had the misfortune to buy anything from .
Zero customer service . Two items from my order never turned up . The quality of the actual shoes is appalling . They lasted about three wears before falling apart .
Stay well away .

Horrible customer service. Does not adhere to their own terms and conditions.
Contacted them within hours of ordering to cancel and they did not react until 3 days later when they said they could not cancel it, since it had already been sent. I did not receive a message about my order being dispatched until the day after that.

They made a duplicate order on my original order. I contacted them right away, but they answered a week later, saying that, it hadn't been a Dubble! I checked in Klarna and there was a second order. I kept contacting them, trying to stop the order. They told me that it was already in transit for delivery! They also told me it won't be a problem to return the extra pair. Klarna helped me in the beginning and reported a problem. Then suddenly Klarna lift it back in payment! I've now, onto 2 months of arguing with Grönanda and Klarna. The return adress is in Malmö, Sweden, on the package but They want me to return it to China! I keep saying I will return to the adress in Sweden and want full reinbursment, money back. They don't answer me now! Don't know what to do!
Don't ever buy from them. I think they are on their way to dissappear. There ads are gone!
Bad shoes 👞 on top of that!

This is the worse company to deal with no returns address or contact number. Tried to cancel the order 10 minutes after it was made as there was a mistake. No responce on till 3 days later saying Order was picked and ready to be shipped. Tried to contact them about 17 time no responce now taking a case with PayPal

I like these shoes as they are comfortable particularly as I need a wide toe box. Not sure why the laces have to be so long!

At first felt great but noticed a defect that may cause injury long term (I'm massage therapist). Ask for refund. AI service answer up to 6 days not paying attention to my words. They send me another exact SAME PAIR with same defect!!! for +15€ shipping cost. Now I have 2 pair that cannot wear. Wouldn't buy EVER. REALLY BAD EXPERIENCE.

Absolutely terrible. Scam company and impossible to get a refund

They are not what you think they are... These shoes are not the ones that give you a good grip and flexiblity which increases your toe and foot muscle strength whatsoever. These are a pair of poor quality Chinese products and IF YOU ARE UNHAPPY WITH THEM you will have to send them to an address ALL THE WAY TO CHINA to expect a refund, can you believe that? AND YOUR FIRST FEW WEEKS will pass wasting your time against an AI responder to your messages which cannot even match with your conversation. I THREW THE SHOES(MY MONEY) IN THE GARBAGE, SO WILL YOU.

Bad quality. If you don't like shoes the you have to return to China, paying price of the shoes for the return parcel.
I sent mine back to China in December 2024. They received the return parcel but don't pay money back. Today is April 15th, 2025.

Amazing shoes
I really like them
Delivery was fast and good

bad quality, seems to be a uk based company but if you want to return something they only let you send it to a chinese warehouse at your own expense.

Worst experience with this so called brand which is actually dropshipping from AliExpress.
Does not fit despite carefully respecting the provided guide and no response to my 2 mails to return the product. Buy from ali directly for half the price and twice as fast delivery ..............

Edit : Refund of 35% of the price done from Gronanda because return costs more than the product 😅

The company are impossible to deal with
They are a complete con. Shoes arrived no invoice? No return address or label?
Shoes didn’t fit even though I followed the guidelines??
Want to send you another pair for £14.99 postage now making the one pair £65.. NOT CHEAP NIT ACCEPTABLE

La peor experiencia de compra online que he tenido en mi vida porque no tengo mis zapatillas y tampoco me han devuelto mi dinero. Desde el principio quise cancelar el pedido antes de las 24 horas y aunque envíe numerosos correos no pude cancelarlo. Ponen en su página que puedes cancelarlo pero es mentira. No he recibido absolutamente nada y han hecho caso omiso decepcionado los correos que les envié desde el principio. Estoy muy decepcionado. No lo recomendaría ni a mi peor enemigo. Son unos farsantes y embusteros.

I bought 2 pairs of shoes, different sizes. I had to change both. The client service by email was slow, maybe because it was during Chinese's New Year. Returning the product cost about 40€/pair as it had to be paid by me. They offered me to pay only the shipping cost of new pairs and keep the old ones, about 25€. So returning and refund is not a good option with them, but there are some alternatives.

I am massively dissepointed by this firm. Ordered a pair of shoes, delivery was longer than promised (=waited for 6 weeks. The shoes didn't fit wel and I wanted to send them back. They didn't respond to my complaint emails very quick and asked me 3 times if I wanted a discount. So, the sell counts, not the customer. I send my shoes back to china, hoping for the best to get my money back. Do not buy from this firm, waist of money.

I've seen their ads for a while, offering unmarked Saguaro shoes for double the price.
I ordered a pair for the regular Saguaro price (=50% "discount") through their extended christmas sale in the beginning of january, containing a bonus cotton gift bag and toe separators.
Shipping would be done withing 2-3 business days, which it did.
Nothing happened for ten days, then the package showed up in France. It went back and forth between Paris and Strasbourg for a few weeks, despite me contacting both the shipping company and Grönanda.
Grönanda was quick to send me a second pair, free of charge. A tracking number was specified, then nothing happened for 14 days. This is 6 weeks after the initial order was placed.
A package was delivered a few days after, but it wasn't my order although it had my address label on it.
I contacted both companies, a courrier was supposed to come pick up the wrong parcel, but no one ever came. Mid-march I recieved the second pair, whilst I am still waiting for the first ones.
The shoes came in a cotton bag, but without a box as shown on the Gronanda website. ALthough they are supposed to be water-repellent fabric, it's denim-printed neoprene.

I have arthritis ordinary trainer give me severe pain/swelling of the ankle and foot. Since I have brought Gromamda sports. The pressure on my feet has disappeared making it more comfortable to walk. I am very satisfied with these. I will definitely be getting more!!

The customer service reacts very quickly and is kind and polite, but: the 'easy size swap' involved 15€ shipping cost, and: after about a month the soles started disconnecting from the shoes. Instead of a replacement or a full refund they offered me a 35% refund.