Givemecosmetics Bewertungen 5.959

Antwort von Givemecosmetics

6. Mai 2026

Hi Tracey,

This is such a lovely review to read – thank you so much for taking the time to share your experience 💛

We’re absolutely thrilled to hear how well the scalp shampoo and conditioner are working for you (and that you’re getting compliments too – we love that for you! ✨). And it sounds like that “mistake” with the rejuvenation cream turned into a bit of a hidden gem… sometimes those are the best discoveries!

Your support genuinely means the world to us, and we’re so happy to have you as part of the Give Me family.

Thank you again,
Team Give Me Cosmetics 💫

Antwort von Givemecosmetics

21. Apr. 2026

Hi Kristina

Thank you so much for your lovely review!

We’re so happy to hear you loved your £15 blind bundle — they really do make such fun gifts, so it’s great to know you think so too. It’s even better hearing that you’re using the lip gloss daily and enjoying the eye cream!

We love the excitement of not knowing what’s inside, so we’re really glad you’re looking forward to your next one — we hope you love it just as much 😊

Thanks again for your support, it really means a lot to us!

Kind regards
Natasha

Antwort von Givemecosmetics

21. Apr. 2026

Hi Kelly!

Thank you so much for your amazing review — we really appreciate you taking the time to share your experience with us!

It’s great to hear you’ve been loving our hair, skin, and lip products, and we’re so excited for you to try your new goodies for your birthday (happy birthday in advance 🎉). We hope you love the lip liners and gloss just as much!

We’re also really glad you’ve found our offers and delivery to be on point — that’s exactly what we aim for.

Thanks again for your support and recommendation, it means a lot to us!

Kind regards
Natasha

Antwort von Givemecosmetics

20. Apr. 2026

Hi Wendy!

Thanks so much for giving it a try and for sharing your experience—we really do appreciate it.

Hair can be surprisingly complex, especially when you’re dealing with oily roots and dry ends at the same time. Finding the right balance often takes a bit of trial and error, even with products designed specifically for that concern. Things like how much shampoo you use, how thoroughly it’s rinsed, and even how long you’ve been using a previous product can all affect the result.

When switching to a new formula, your hair and scalp sometimes need a short adjustment period. If you’ve been using heavier or silicone-rich products before, for example, it can take a few washes for your scalp to rebalance oil production. In the meantime, roots can feel oilier or hair may fall flatter than expected.

Application can also make a difference—using a small amount of shampoo focused on the scalp, rinsing really well, and keeping conditioner strictly mid-lengths to ends (as you did) is a great approach. Some people also find that double-cleansing (a quick first wash, followed by a second) helps remove buildup more effectively when dealing with greasy roots.

That said, not every product works for everyone, and we completely understand your disappointment. Hair type, water hardness, styling habits, and even environment can all influence how a product performs.

We’d advise continuing to trial and adjust how you use the shampoo and conditioner set you’ve purchased—small changes in amount, technique, or frequency can sometimes make a noticeable difference in the results. If you have any additional comments or want us to go more in to detail please email our customer service who are always happy to help!

Many thanks
Natasha

Antwort von Givemecosmetics

16. Apr. 2026

Hi Paris!

Thank you so much for taking the time to share such a wonderful review! We’re absolutely delighted to hear how much you’re enjoying your skincare, haircare, brushes and lip oil — and especially your amazing results with the lash serum 😍

It means so much to know you’ve been using our products for 5 years and continue to love them. We’re really excited for you and your little ones to try the curly range too — we hope you all see great results!

Thank you again for your support, it truly means the world to us 💚

Kind regards
Natasha

Antwort von Givemecosmetics

15. Apr. 2026

Hi There!

Thank you so much for taking the time to share this 💚

We’re really glad you’ve found something that works for both your sensitive scalp and helps avoid triggering migraines—that’s so important. It’s amazing to hear the Aloe Vera & Coconut range is giving you that balance of being effective but still gentle on scent too ✨

Your feedback honestly means the world to us, and we’ll be sure to pass this on to the wider team 🙌 Thank you again for your support and recommendation!

Natasha x

Antwort von Givemecosmetics

15. Apr. 2026

Hi Sharon!

Thank you so much for your lovely review 💖

We’re so happy to hear how well the pink range is working for your hair—frizz to silky is exactly what we love to hear! ✨ It’s amazing that you’re getting compliments too, that’s the best feeling.

We really appreciate your support and kind words about our products and service—it means a lot to us 💕

Natasha x

Antwort von Givemecosmetics

13. Apr. 2026

Hi Ruby,

Thank you so much for your lovely feedback!

We’re so happy to hear how much you’re enjoying our shampoo and conditioners. Even more importantly, that they’ve been helping with your scalp psoriasis!

Thanks again for sharing your experience! It's truly appreciated.

Give Me Cosmetics x

Antwort von Givemecosmetics

Aktualisiert am 9. Apr. 2026

Hi Helen

We’ve carefully reviewed all communications regarding your order and ensured that all information and resolutions were provided, including a partial refund for the damaged items.

Despite this, you continued to contact us across multiple platforms even though the refund had been processed and a fair resolution was given.

We always aim to resolve concerns respectfully and fairly. Our team did raise a warning regarding the tone of some messages, as ongoing aggressive communication makes it very difficult to assist.

While we welcome genuine feedback, we cannot continue to engage in hostile exchanges once appropriate resolutions have been given as we operate a zero-tolerance policy

**We’re sorry to see your further update, however our position remains unchanged.

As previously explained, we carried out a full review of your case and provided a partial refund in line with the damage reported. The requests for images were part of our standard process when investigating parcels reported as damaged in transit.

We can also confirm there has been no change to our product formulations. Our products continue to meet the same quality standards since they have been launched, so I am unsure where you have gotten the information from that anything has changed however feel free to send this over and we will certainly look into the mis-information being advertised and who is doing so.

Throughout this process, our team remained professional, polite and consistent at all times, despite repeated contact across multiple platforms and an increasingly inappropriate tone. We continued to respond and provide clear, factual information in order to explain our processes and ensure full transparency.

Thank you
Natasha

Antwort von Givemecosmetics

Aktualisiert am 7. Apr. 2026

Hi Rachael,

Thank you so much for leaving us a review!

So glad you're loving our cleansing balm and eye cream, they are the office favourites!

Thank you again for taking your time to leave us a review, it's appreciated!

Give Me Cosmetics x

Antwort von Givemecosmetics

7. Apr. 2026

Hi Zoe,

Thank you so much for leaving us a review!

We are so pleased you decided to treat yourself to the Mothers Day box, and it sounds like it was very well deserved birthday gift too. Dog mums absolutely count in our eyes 🐾

It means a lot to hear that our cruelty free approach and SLS and paraben free formulas are important to you, especially for use with hair extensions. We are so glad the products suited your needs

The lip liner staying power and that fresh beachy scent are definitely favourites for a reason!

Thank you again for taking your time to leave us a review, it's appreciated!

Give Me Cosmetics x

Antwort von Givemecosmetics

7. Apr. 2026

Hi Lesley,

Thank you so much for your lovely review!

We are so happy to hear how much you are enjoying our mystery boxes, and that our shampoo and conditioner have become your go to products. That truly means a lot to us!

Thank you again for your continued support, we really appreciate it!

Give Me Cosmetics x

Antwort von Givemecosmetics

7. Apr. 2026

Hi Laura,

Thank you so much for this lovely review!

We are so happy you decided to give us a try and even happier that you loved everything in your Mothers Day box. Hearing that your hair has never felt so soft is exactly what we hope for and botanical breeze is definitely a favourite for a reason it smells amazing!

We cannot wait for you to try more of our products thank you again for your support it really does mean everything to us 💕

Give Me Cosmetics x

Antwort von Givemecosmetics

1. Apr. 2026

Hi Joanne!

Thank you so much for such an incredible review! 💛

We completely understand the initial scepticism, so it means even more to hear that you gave us a try and ended up loving the products across both haircare and skincare. Hearing that you’re “obsessed” and have built up a full collection honestly makes our day!

It’s also fantastic to know our customer service team has been able to support you whenever needed — we always aim to be as helpful and responsive as possible.

Thank you again for your recommendation and for being such a valued supporter of the brand — it truly means the world to us ✨

Kind regards
Natasha

Antwort von Givemecosmetics

31. März 2026

Hi Lia

Wow, thank you so much for this glowing review! 💖

We’re thrilled to hear that our pink shampoo and conditioner are giving your hair such amazing results — and that you’re getting compliments on it too! That’s exactly why we do what we do, to make hair care simple, effective, and enjoyable.

It’s also wonderful to hear that our delivery service is hitting the mark — hassle-free and quick is always our goal. Thank you for recommending us and for sharing your experience; it really means the world to us! ✨

We can’t wait to see what you try next from our range!

Kind regards,
Natasha

Antwort von Givemecosmetics

20. März 2026

Hi Kelly!

Thank you so much for this amazing review! ❤️

We’re so happy to hear how well our products are working for your hair, especially keeping your natural red and vivid colours looking fresh while still feeling nourished. That balance is so important, so it’s lovely to know we’re hitting the mark for you!

It sounds like you’ve got an incredible hairdresser too! There’s nothing better than a great salon routine paired with the right home care. And we’re thrilled you’re enjoying our pamper boxes and mystery boxes… they’re some of our favourites as well! 🎁

Thank you again for your support and for sharing your experience — it really does mean the world to us 💛

Kind regards
Natasha

Antwort von Givemecosmetics

16. März 2026

Hi VeeH

Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations, as this is certainly not the experience we aim to provide.

Our formulas are carefully developed and tested through professional laboratories to ensure both performance and safety. Each ingredient is specifically selected for its purpose within the formulation, including those designed to support scalp comfort and hair condition. The products also undergo stability, compatibility and safety testing before being released to market.

Hair can respond differently depending on factors such as existing hair condition, previous chemical treatments (bleach, colour, keratin etc.), water hardness, product build-up from other brands, or the amount of product used.

Many customers find the scalp-focused formula helps balance the scalp while maintaining softness when paired with the correct conditioning routine.

We do genuinely appreciate all feedback as it helps us continue improving our products. If you would like our team to help troubleshoot your routine or recommend the best products for your hair type, please feel free to reach out to us directly and we’ll be happy to assist.

Kind regards
Give Me Cosmetics

Antwort von Givemecosmetics

Aktualisiert am 10. März 2026

Hi RaeLouise

We’re sorry to see this review and would like to clarify the situation for transparency.

Your delivery refund was actually processed at 1:26pm as a gesture of goodwill, prior to this review being posted (review posted 18 minutes ago). This was not issued as a result of the review.

In addition, the courier advised that the original delivery address provided could not be verified. The order was then redirected to a locker at your request, only the customer can redirect their parcel. When this type of change is made, the courier must pause the delivery while the shipping label details are updated, which unfortunately can cause delays that are outside of our direct control.

To clarify, we do not manually enter delivery addresses — the address details are provided at checkout and passed directly to the courier for shipping.

We always aim to assist customers as quickly as possible and are sorry that the delivery delay caused frustration. However, we do feel it’s important that the timeline and circumstances are accurately represented.

If you would still like to discuss the order further, please feel free to contact our support team again and we’ll be happy to help.

Kind regards
Natasha

Antwort von Givemecosmetics

2. März 2026

Hi Em!

Wow — this truly means so much to us! 💖

To have you with us from the early days when we only had one haircare set, right through to now, is incredible. Your loyalty and continued support over the years genuinely mean the world to us.

We’re so happy to hear that our skincare works so well for you, and that you love the skincare and accessories too. And your kind words about our customer service? That’s the biggest compliment we could ask for. We always aim to resolve any issues quickly and effectively, so it’s wonderful to know that’s been your experience.

Thank you for recommending us and for being part of our journey — 100/10 customers like you are the reason we do what we do! 🌿✨

Love,
The Give Me Team 💖

Antwort von Givemecosmetics

23. Feb. 2026

Hi Helen!

Thank you so much for your lovely review! 💛

We’re so pleased to hear that Gemma was able to step in and get everything resolved for you. Providing professional and helpful support is exactly what we strive for, so it’s wonderful to know she made a positive difference to your experience.

We’ll be sure to pass your kind words on to her — it will mean a lot! Thank you again for your support. 🌿✨

Give Me Cosmetics