The Bag is solid/strong/durable A swaggy design Has every compartment you need & more also comes with a portable changing mat, bottle cooling compartments. I love most the drawstring design... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently got the gigil luxe changing bagpack and its been amazing, it got alot of space and different sections for holding baby items, just bought it again to gift someone and so pleased. The ser... Mehr ansehen
Zip on bag broken after just 6 months of using and side pocket stitching started coming apart and then come off. Would not recommend at all, customer service was crap as bag purchased 9 months before... Mehr ansehen
Unternehmen hat geantwortet
Great looking bag , with lots of compartments, just what I wanted and expected. However I’m a bit disappointed that the popper clasp at the top of the bag to keep the handles together doesn’t work , i... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are an award-winning Manchester-based, family-run company with a genuine passion for organic and sustainable products without compromising on style or quality.
Kontaktinformationen
Vereinigtes Königreich
- +441617035605
- support@gigil.com
- gigil.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Not quite right
Unfortunately, the larger bag didn’t look anywhere near as good as it did online. The changing mat is also not great and the bag itself not as big/easy to get into as my other nappy bag. The little blue one however, looks lovely and is just what I was after. Also, you have to pay for your own refunds which for an online company is cheeky.
I would highly recommend Gigil
I would highly recommend Gigil, the customer service from Wendy was outstanding!
My bag developed a fault (this is my second bag and not a common thing, this was just unfortunate) and she very quickly arranged for a replacement to be sent and for me to send the faulty bag back, free of charge.
The bags are so lovely and I have recommended them to my friends.
Outstanding customer service!
I had an issue with my original order. All I can say is the customer service is absolutely outstanding and the issue was resolved extremely quickly. I cannot recommend them enough and their products are absolutely fantastic, just what I was looking for. Extremely spacious with plenty room to carry all your babies essentials whilst out and about. Thankyou again, you have been amazing ⭐️⭐️⭐️⭐️⭐️
Lovely
Lovely, well made items and really fast delivery. Everything well packed and comes with a dust bag for storage also. Very stylish options for changing bags! Would highly recommend
The best quality and stunning already…
The best quality and stunning already can’t wait to use this. Thankyou so much
Wonderful company with an excellent…
Wonderful company with an excellent customer service team
The website impressed me easy to…
The website impressed me easy to navigate.
Found exactly what I was looking for.
Bought as a present so lovey touch to be able to leave a message.
Delivery was swift.
My daughter said she's really happy look's lovey good quality, looking forward to using it when baby arrives.
Great quality and lovely looking bag…
Great quality and lovely looking bag with lots of handy spaces
Poor product quality - does not match price point
Poor product quality - buy elsewhere.
I bought my first Gigil bag back in Nov 2022 and the zip broke in less than 1 year of standard daily use. They kindly sent me a replacement in May 2023, however that replacement has since had 2 zips break (main compartment and small back compartment) as well as the magnetic front fastening pulling away from the bag itself, revealing sharp edges on the clasp.
Gigil have told me that because the first order was placed more than 1 year ago, they cannot honour the 1 year gurantee on the replacement, even though that has unfortunately also lasted no more than 8 months.
I was offered 25% off a new order and recommended I buy their new Luxe bag (selling for £95 on their website at the time) I was told the new Luxe bag had a bigger zip and magnetic fastening, however the replacement bag I received already had these features as I noticed they were different from my original one when I received it.
For the price of these bags I would honestly expect more. I'm now left with no change bag and some of my items are stuck inside the broken zip compartment. I was hoping Gigil would offer a part refund given the poor quality on 2 occasions, but I was disappointed that instead they just wanted me to buy a 3rd bag from them.
Lovely baby bag
Lovely baby bag, several compartments to help make organising easy.
Also looks gorgeous! A great purchase.
Just received the Luxe 2.0 changing bag…
Just received the Luxe 2.0 changing bag today. It is beautifully made and packaged. Delivered to ireland in 7 days. Great service and quality.
Love the product
Love the product, excellent quality, lovely design, great service and fast delivery 😀
Excellent quality item
Excellent quality item and excellent customer service. Didnt give 5 stars only because had to pay £13 for an exchange which I think should be free in line with many other retailers' policies.
Terrible quality item
Fantastic service. Quality item delivered promptly. 5 star service.
Unfortunately since I wrote this and gave the item to my Daughter to use for her baby girl its literally falling to bits.
A very exspencive item thats not fit for use after 4 months. Absolutely shocking.

Antwort von Gigil
Not durable
Loved the bag but it got a snag in the material within the first 6 weeks. This is just from normal use. Customer service won’t replace. I would understand if I’d had it 6 months, but not 6 weeks. Material not very hard wearing clearly. I was hoping this would last me years but it seems I’ll have to replace much sooner than planned.
Love love love my Gigil bag
Love love love my Gigil bag! It’s the perfect baby change bag and looks really good. I even think I’ll use it for myself after I no longer need it for my baby!
Had to contact customer service for a fault my zip and can’t fault the help I received! Thank you 🙏🏻 will definitely be recommending you to my friends :)

Antwort von Gigil
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







