The Bag is solid/strong/durable A swaggy design Has every compartment you need & more also comes with a portable changing mat, bottle cooling compartments. I love most the drawstring design... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I recently got the gigil luxe changing bagpack and its been amazing, it got alot of space and different sections for holding baby items, just bought it again to gift someone and so pleased. The ser... Mehr ansehen
Zip on bag broken after just 6 months of using and side pocket stitching started coming apart and then come off. Would not recommend at all, customer service was crap as bag purchased 9 months before... Mehr ansehen
Unternehmen hat geantwortet
Great looking bag , with lots of compartments, just what I wanted and expected. However I’m a bit disappointed that the popper clasp at the top of the bag to keep the handles together doesn’t work , i... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are an award-winning Manchester-based, family-run company with a genuine passion for organic and sustainable products without compromising on style or quality.
Kontaktinformationen
Vereinigtes Königreich
- +441617035605
- support@gigil.com
- gigil.com
4,2
Gut
124 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great customer service
My bag was faulty and I sent a message to the company and they were really kind to change the bag for us free of charge. Great service
29. September 2023
Antwort von Gigil
Hello, Thank you for leaving us the 5 star review! We are delighted to hear that you are happy with the service you have received. We hope we may be of service to you again.
Beautiful yet practical and excellent customer service!!!
I bought the luxe bag and I love it.
There was a slight issue with it but this was resolved within a few days and I’m now loving my replacement.
A beautiful bag which I’m planning on using as a rucksack when no longer needed as a changing bag.
I have also bought the pram organiser which I love too.
29. September 2023
Antwort von Gigil
Hello, Thank you so much for taking the time to leave your review. We are delighted with the 5 star rating and we're thrilled to hear that you are happy with the bag and the service you have received. Thank you for your custom. We hope we may be of future service to you.
Antwort von Gigil
Thank you for your lovely comments and the 5 stars - we're so pleased to hear that your daughter is happy with the bag. If we can be of help with anything else just let us know. Have a great day.
Great quality product
Great quality product. Good size bag that can fit plenty of supplies and good range of pocket sizes. Definitely recommend. Fast delivery too.
26. September 2023
Antwort von Gigil
Hello, Thank you for your review and the 5 stars! We're so pleased to hear that you are happy with the Bounty bag and we are delighted that you will recommend. Thank you for taking the time to get in touch - it really does mean a lot to us.
Poor customer service!!
Bought the bounty bag and after less than two months of use the popper has broken off the handle.
After contacting customer services I was told I wasn’t eligible for a replacement even though this is clearly faulty. I was offered 20% discount, what a joke.
14. September 2023
Bewertung ohne vorherige Einladung
Antwort von Gigil
Hi Laura,
Thank you for taking the time to leave your review. I am very sorry that you feel this way.
I can see that you placed your order in February 2023, and we do have to take this date as the start of use.
We are a small family run business and always do our best to help customers as best we can. I am very sorry we could not offer a free replacement on this occasion.
Kind regards,
Gigil
Excellent customer service
I bought a changing bag that I absolutely love over a year ago, but unfortunately it had started to tear. I emailed them and they sorted out a replacement for me so quickly with no hassle at all, even though my bag was out of warranty. Customer service was excellent!
Thank you Gigil 😊
16. August 2023
Bewertung ohne vorherige Einladung
Antwort von Gigil
Hello, Thank you so very much for your kind comments and star rating. Customer service is always our top priority and its so nice when its noticed and we receive great feedback. We're so happy to hear that the issue was resolved quickly and we hope that we may be of future service to you.
Experience was excellent
Experience was excellent . They originally sent me the wrong bag contacted them and they got back to me quickly and arranged for me to send it back and swapped it over for the one I had originally ordered . Over all great experience
30. Juli 2023
Antwort von Gigil
Thank you so very much for your lovely review. We are so very grateful for the 5 stars and we're thrilled to hear that the issue was resolved quickly. If we can be of help with anything else just let us know. Thank you again for taking the time to get in touch.
I haven’t received yet the package and…
I haven’t received yet the package and I don’t have any info about the delivery
24. Juli 2023
Antwort von Gigil
Hi Chrysta,
Thank you for taking the time to leave us a review.
I am pleased to see that your order arrived with you on the 16th of August, international orders can take up tp 15 working day to be delivered.
I hope you love your new changing bag!
Kind regards,
Gigil
Very pleased with the speed of delivery…
Very pleased with the speed of delivery and quality of the product
25. Juni 2023
Luxe changing bag
Great quality bag, really good size and plenty of space to fit all my toddler essentials. Ebba pram organiser really lovely and useful for short trips too!
25. Juni 2023
Great product
Great product! I Love it! So elegant and modern!it will last several years from baby to toddler :)
26. Juni 2023
More than satisfied
Customer service has excellent and answered my question very quickly! Item delivered on time and of excellent quality. Nicely packaged. I very love the look and all the space! I would definitly recommande this compagny to all my friends!
13. Juni 2023
Bewertung ohne vorherige Einladung
Baby gift
Ordered the changing bag as a gift, it arrived quickly and was packaged well. I was able to send a message which made it nice and personal. Very good service.
28. Mai 2023
Amazing handling of our problem
Amazing handling of our problem - nothing was too much trouble
30. Mai 2023
Iove it!
I love my bag! So much better than the one that came with my pram! More pockets, space and better quality. Would deffintly recommend!
29. Mai 2023
Wish I’d found it sooner!
Quick delivery, excellent quality bag. It’s big and spacious with so many pockets!! Came with pram straps and a change mat too, worth every penny. Wish I’d found this company sooner!
29. Mai 2023
I love my bag
I love my bag, it holds so much more than the satchel style bag that came with my pram and things are easier to find too. It’s so comfy and stylish and easier to use when we’re out for a walk. I’m thinking about getting the pram organiser too for quick trips to the shops. The leather is so soft and such a good quality, not too shiny and not too matte. So pleased I ordered and I got it with 30 percent off.
25. Mai 2023
Great quality product and fast delivery
24. Mai 2023
Item delivered on time and of excellent quality
Item delivered on time and of excellent quality. Nicely packaged
23. Mai 2023
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