Multiple items in my order were damaged and Frame USA immediately made it right and sent replacement items -at no cost to me- that were in perfect condition.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My initial order was made and shipped quickly. FedEx broke the frame in transit but I called Frame USA immediately after I received the package to let them know and a replacement was made and sent imm... Mehr ansehen
Good quality, great customer service. Ordered several frames, 1 of which didn't arrive at all. Filled out an easy form, and Frame USA delivered the missing piece very expediently.
frames are great, werent cracked, however it seems stupid to me i would have to pay an ‘oversized shipping fee’. they’re frames, they don’t fold or bend, obviously it was going to be a large package s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Cincinnati, Ohio. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
Kontaktinformationen
225 Northland Blvd, 45246, Cincinnati, Vereinigte Staaten
- 1-800-577-5920
- sales@frameusa.com
- frameusa.com
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Das haben sich andere Leute angesehen
I love the frames
I love the frames. Beautiful! I picked the right ones!
Well constructed and attractive frame
The frame is very well constructed and is the color that I expected. It really goes well with the poster being framed. The frame was packaged securely and arrived without any damage.
Lifelong customer~
I keep coming back back to order from this shop. Quality customer service and high quality product. The fact that the frames use real glass at such an affordable price is amazing!
Really good price for a custom wood…
Really good price for a custom wood frame made in the US
Phenomenal experience high quality…
Phenomenal experience high quality frame! Thank you!
Frames are nice, but communication could have been better!
The frames are really nice. It would be nice if the hangers would have been already applied, but we will manage. I was not completely satisfied with the answers I received with email communication. Basically, carefully giving me generic info that did not completely satisfy the questions asked.
Easy to find what I needed
Easy to find what I needed. Good price
Everything was easy & went well from…
Everything was easy & went well from ordering to receiving my order. I was very pleased with the frame I received. It was perfect for my art piece.
Love that your products are made in the…
Love that your products are made in the USA!!!
I ordered my frames on August 26th
I ordered my frames on August 26th. I called on September 3rd hoping to get the Labor Day discount and was told I couldn’t qualify and that my order was under way. I did not receive the order within the 5 to 6 shipping days and called. I was informed they were out of stock on the Frame Kits II. I was leaving for a trip on Sept 21 and had to get 12 pictures framed for a show that I had to hang the day after I returned from my trip. I was told kit I was available so I changed my order to those. I asked to have them shipped the fastest way possible. They arrived on the 19th of September giving me ONE DAY to frame my pictures.
This is not the first time my order has taken nearly a month to arrive. Needless to say the wear and tear on my nerves is enormous. Unfortunately you are the only place that sells frame kits so I am stuck. But I am NOT happy.
Excellent discount projects, safely packaged & delivered
Ridiculous oversized packing ensured everything arrived safely. The frames are in beautiful condition and even the mix-matched ended up being the perfect combination.
Frames arrived on time and in perfect…
Frames arrived on time and in perfect condition.
No issues to report!
Needed a custom frame, the process was easy (and fairy priced), and I got my new frame a couple weeks later. Would purchase again!
Got exactly what I ordered
Got exactly what I ordered, for a good price, and shipped quickly. 10/10 experience. Would never use Hobby Lobby or other "big" hobby retailers for custom framing or matting going forward.
Good Price, Good Frames & Good Service
We have ordered several times now. The prices are good, the frames have all been very nice. They ship quick and have got each order spot on.
Sitting down again now to make another order and I would recommend FrameUSA to my friends and family.
Don’t get the Affordable Frames
I don’t recommend the “Affordable Frames” because the styrene is incredibly cheap and reflects light, making it unusable. Mine also came jaggedly cut and uneven. When I approached customer service they refused to give a refund, even though the frame is unusable.
We were thrilled with the high quality…
We were thrilled with the high quality wood frames and the craftsmanship of their construction. We have ordered from Frame USA before and this recent purchase made us extremely loyal customers! These frames will make memorable Christmas gifts! Thank you, Frame USA, and 'Great job, Line 2. You're killin' it!'
Very disappointed with this frame
Very disappointed with this frame. I was expecting barnwood and got colored tape instead; plastic instead of glass.
Easy to Assemble - Just What We Needed
We received our 2 assemble-yourself frame kits and had them finished and hanging on the wall within minutes. The kits had all the pieces we needed, were easy to assemble, came in the sizes we needed, were affordable, and looked great. The whole ordering process was easy and I'd definitely recommend them.
Frame and mats were just as I ordered
Frame and mats were just as I ordered. Came very quickly and securely packaged. Price was excellent for the product - I will definitely use this site again!
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