I booked a lesson, no one called, no one cr to pick me up, and yet the phone number is given is not reachable! It is not ringing! Then, final chance I called through WhatsApp, someone answered, he... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Mike has given really useful guidance, with so many tips. We came to him to check readiness before a driving test. He has been incredibly helpful with so much feedback on areas to improve and positive... Mehr ansehen
Unternehmen hat geantwortet
I passed my test in my first attempt and that’s all thanks to Asa! He is a great instructor who is serious, thorough and genuinely invested in his learners’ success. He makes every lesson count, tea... Mehr ansehen
Unternehmen hat geantwortet
Ansar is an excellent driving instructor! After just 11 hours of lessons, I passed my UK practical driving test at the first attempt with only 2 faults. As a driver of 25 years transitioning from driv... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
Kontaktinformationen
Vereinigtes Königreich
- support@ezlicence.co.uk
- ezlicence.co.uk
4,4
Hervorragend
518 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Driving instructor
I had a driving instructor named farheen and had a test scheduled for the 22nd September with a very tight schedule around it, and i only had 14 lessons with her and she was very nice and patient with me and i passed my driving test on the 1st attempt and i would 100% recommend her if you want to pass
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi JR, thank you for sharing your wonderful feedback! 😊 We’re delighted to hear that Farheen’s patient and supportive approach helped you prepare for your driving test despite your tight schedule.
Most importantly, congratulations on passing your driving test on your first attempt! 🎉🚗 What a fantastic achievement! Thank you for highly recommending Farheen, and we wish you many safe and happy journeys ahead! ✨
You book a person and doent show up
You book a person and doent show up, you just get a refund but if id me doing that i will loose my money. Not far and no explanation what went wrong
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Lunga, we’re sorry to hear about your experience and understand your frustration.
Our Support Specialist has been actively working on your support request and has sent you an email regarding your concerns. Kindly check your inbox, including your spam or junk folder, in case the email was redirected there.
We appreciate your patience while our team works to assist you.
abdi was very kind and patient and made…
abdi was very kind and patient and made me feel very comfortable for my first lesson.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Sofiya, thank you for sharing your wonderful feedback! 😊 We’re delighted to hear that Abdi’s kind and patient approach helped you feel comfortable and at ease during your first lesson.
Thank you for choosing EzLicence, and we wish you all the best with your upcoming lessons and driving journey! 🚗✨
Had an amazing first 2-hour driving…
Had an amazing first 2-hour driving lesson with Amjad through EzLicence! He is a fantastic instructor—extremely patient, professional, and encouraging. He explained all the basic controls clearly, and I got to drive for about 35 minutes, practicing bay parking, steering control, and mirror checks. The booking process was seamless, and the lesson really boosted my confidence behind the wheel. Highly recommend both EzLicence and Amjad…
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Rahul, thank you for sharing such wonderful feedback! 😊 We’re delighted to hear that your first 2-hour lesson with Amjad was such a positive experience and that his patient, professional, and encouraging approach helped build your confidence behind the wheel.
It’s great to know you found the booking process seamless and enjoyed learning important skills like parking, steering control, and mirror checks. Thank you for recommending Amjad and EzLicence, and we wish you all the best with your upcoming lessons! 🚗✨
👍…………………….
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Abdul, thank you for your positive feedback! 👍😊 We appreciate your support and thank you for choosing EzLicence. Wishing you all the best with your driving journey! 🚗✨
Top Tier Instructor
Khyber made everything really easy to understand and the instructions were always clear. I hadn’t driven in about 5 years but after one lesson I already felt like I’d got most of the rust off. Would definitely recommend.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Kyle, thank you for sharing your wonderful feedback! 😊 We’re delighted to hear that Khyber made everything easy to understand and helped you regain your confidence behind the wheel after five years away from driving.
It’s fantastic to know that just one lesson made such a positive difference. Thank you for recommending Khyber, and we wish you all the best with your driving journey! 🚗✨
Instructors skills at teaching are very…
Instructors skills at teaching are very good and he also lightens the mood which makes the experience thag much better
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi there, thank you for your wonderful feedback! 😊 We’re delighted to hear that your instructor’s teaching skills and friendly approach made your lessons both helpful and enjoyable.
Thank you for choosing EzLicence, and we wish you all the best with your driving journey! 🚗✨
I had my first driving lesson with…
I had my first driving lesson with Manmeet and I honestly couldn’t have asked for a better instructor! He was so patient, calm and encouraging, and made me feel really confident behind the wheel. He explained everything clearly and made me feel comfortable, even when I made mistakes.
I’m so happy I chose him as my instructor and I can’t wait to have many more lessons with him! If you’re a new learner and looking for a driving instructor, I would definitely recommend Manmeet. You should really go to him — you won’t regret it! ⭐️⭐️⭐️⭐️⭐️
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Abigail, thank you for sharing such wonderful feedback! 😊 We’re delighted to hear that your first driving lesson with Manmeet was such a positive experience and that his patient, calm, and encouraging approach helped you feel comfortable and confident behind the wheel.
It’s fantastic to know you’re already looking forward to your next lessons! Thank you for highly recommending Manmeet, and we wish you all the best with your driving journey! 🚗✨
Automatic car driving experience
Thank you for an enjoyable relaxing educational driving experience. I wish you all the best and have a good day. Although the lesson had to be rescheduled by Amera it worked out well in the end. The vehicle was very impressive and comfortable to drive too. The booking was straightforward and easy too.
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi AL, thank you for sharing your wonderful feedback! 😊 We’re delighted to hear that you had an enjoyable, relaxing, and educational driving experience with Amera.
We’re also pleased that the rescheduled lesson worked out well, you found the vehicle comfortable to drive, and the booking process was straightforward and easy.
Thank you for choosing EzLicence, and we wish you all the best with your driving journey! 🚗✨
The best driving instructor ever.
My driving instructor Saffina is the best.Saffina is kind, patient and thorough in explaining and guiding me on how to handle the steering and controlling the car, and keeping the road safety rules while driving. She's a Top Notch.I'll keep choosing her to perfect my driving. 14/09/2026 and 15/09/2026
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Sharon-Rose, thank you for sharing such wonderful feedback! 😊 We’re delighted to hear that Saffina’s kind, patient, and thorough approach has helped you improve your steering, car control, and understanding of road safety.
It’s fantastic to know that you’ve had such a positive experience and plan to continue your lessons with her. Thank you for choosing EzLicence, and we wish you all the best as you continue building your driving skills and confidence! 🚗✨
Top instructor!
Imran is very kind, patient and understanding and really helped me gain confidence on the road - I cannot recommend him enough!Every lesson is calm and he helps me make significant progress. If you’re looking for a top instructor make sure to book with him.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Mazin, thank you for sharing your wonderful feedback! 😊 We’re delighted to hear that Imran’s kind, patient, and understanding approach has helped you build confidence and make significant progress on the road.
It’s fantastic to know that each lesson has been calm and supportive. Thank you for highly recommending Imran, and we wish you all the best with your driving journey! 🚗✨
Great platform and fantastic customer…
Great platform and fantastic customer support!
Booking my driving lessons and test package through EZ License was super straightforward. The platform itself is easy to use, but their customer service really stood out for me.
I ran into a few issues trying to change lesson dates and get hold of my instructor, but the support team sorted everything out immediately. They replied really quickly, were genuinely helpful, and actually followed up to make sure everything was resolved. Highly recommend them!
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Ailin, thank you for sharing such wonderful feedback! 😊 We’re delighted to hear that you found the EzLicence platform straightforward and easy to use for booking your lessons and test package.
It’s also fantastic to know that our Support Team was able to assist you quickly with your lesson changes and instructor communication, and followed up to make sure everything was resolved. 💙
Thank you for highly recommending EzLicence, and we wish you all the best with your driving journey! 🚗✨
Very helpful and polite instructor
Very helpful and polite instructor. She clearly cares about her student’s success.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi there, thank you for your wonderful feedback! 😊 We’re delighted to hear that your instructor was helpful, polite, and genuinely supportive of your success.
Thank you for choosing EzLicence, and we wish you all the best with your driving journey! 🚗✨
Amazing instructor Md Emrul highly…
Amazing instructor Md Emrul highly recommend 🥰🤍
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Nalini, thank you for your wonderful feedback! 😊 We’re delighted to hear that you had an amazing experience with Md Emrul. 🥰🤍
Thank you for highly recommending him, and we wish you all the best with your driving journey! 🚗✨
Easy to choose very good instructor
Easy to choose very good and trustworthy instructor book online. very usefull.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Suren, thank you for your wonderful feedback! 😊 We’re delighted to hear that you found EzLicence easy to use and that you were able to choose a trustworthy instructor and book your lessons online with ease.
Thank you for choosing EzLicence, and we wish you all the best with your driving journey! 🚗✨
Very patient and helpful
Very patient and helpful, easy to learn from and good variety of routes and at answering driving related questions
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Sabz, thank you for your wonderful feedback! 😊 We’re delighted to hear that your instructor was patient, helpful, and easy to learn from.
It’s great to know that you appreciated the variety of driving routes and the guidance provided when answering your driving-related questions. Thank you for choosing EzLicence, and we wish you all the best with your driving journey! 🚗✨
Please do not book them!!
Really disappointing experience. I booked a £74 lesson and the first instructor cancelled less than 24 hours beforehand. I used the credit to book another instructor, who also cancelled at short notice — yet the lesson was then marked as completed despite never taking place.
After two failed bookings, I asked for my money back rather than more credit. The customer support service is poor, and the response time is too slow especially for something like this. Do not book with them!
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Kieu, we’re sorry to hear about your experience and apologise for the delay in responding to your refund request. We’re currently experiencing a high volume of support requests, and we appreciate your patience.
All refund requests need to be carefully reviewed and investigated to ensure they are assessed in accordance with our Refund Policy, particularly when they involve cancelled or disputed bookings.
We’ve since been in direct contact with you to resolve your concerns, and your refund has now been issued.
We apologise again for the inconvenience and appreciate your patience while we worked to resolve this matter.
Very effective and transparent
Very effective and transparent
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi EIdehen, thank you for your positive feedback! 😊 We’re delighted to hear that you found your experience with EzLicence effective and transparent.
Thank you for choosing EzLicence, and we wish you all the best with your driving journey! 🚗✨
I have payed £330 for my lessons
I have payed £330 for my lessons , in which my instructor repeatedly canceled on me 3 times, the company ezlicence were extremely unhelpful and dishonest, and it seemed like their entire policy’s were there in order for you to never be able to take out your money. I have repeatedly emailed them to be able to receive a refund of the entire £330 as I obviously wouldn’t want to carry on trying to receive lessons with this horrible company due to the horrid experience! DO NOT USE EZLICENCE. Better use AA, local instructors etc- atleast know your moneys in safe hands and not stuck in the hands of these scammers.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Roni,
We're sorry to hear about your experience, this isn't the standard we expect from instructors on our platform and we understand your frustration.
We've been in direct contact with you to resolve this and have issued a full refund. Instructor reliability is something we take seriously, and feedback like this helps us hold instructors to account.
It’s a very easy to use system
It’s a very easy to use system, reasonably priced lessons, and I would highly recommend anyone to give it a try.
I used Ez License for refresher lessons, and had no issues so far whatsoever.
I would also like to thank Des from Customer Service for being helpful, and understanding my situation regarding refunds.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Zero, thank you for sharing your wonderful feedback! 😊 We’re delighted to hear that you found EzLicence easy to use, reasonably priced, and convenient for your refresher lessons.
We also really appreciate your kind words about Des and are glad she was able to provide helpful and understanding support regarding your refund request. 💙
Thank you for recommending EzLicence, and we wish you many safe and happy journeys ahead! 🚗✨
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.