Once the price was agreed, Olivia took over and was outstanding throughout. She kept me updated, chased answers to queries and worked tirelessly to keep the sale moving. Without her persistence, I hon... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My late father’s house had been on the market for nearly two years with other agencies. Nik Barlow (Express) assured me he could sell the property in 4 weeks, and he did. The support afterwards from O... Mehr ansehen
Unternehmen hat geantwortet
Our sale fell through - 2 weeks later I still haven’t heard a peep from them apart from a text suggesting we reduce the price again! Very disappointing especially when 90 days ago they were confident... Mehr ansehen
Unternehmen hat geantwortet
Joe was kind and considerate from the start. He kept me informed all the way and explained everything clearly throughout the process of selling my mum’s house. He was quick to respond when I left mess... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Do you want to sell your house — and not just be on the market? Proudly built upon great service, great success and no sale no fee – by choosing the Express Estate Agency, you will benefit from a very progressive, forward-thinking, proactive and nationwide Estate Agent that offers enormous advertising for your property, a 24/7 Enquiry Line and only deals with buyers in a position to proceed. We can help everyone and selling your home doesn't need to be a long, drawn-out and painful experience. Whether you are just wanting to sell, and don't want the trauma of 6-12+ months on the market, (with endless viewers who may simply be wasting your time), or if you are in need of a faster sale, we have the solution that will suit your needs.
Kontaktinformationen
4,4
Hervorragend
5319 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Olivia was very helpful over the whole…
Olivia was very helpful over the whole process of our buying our home, providing us with updates and chasing information where required. She was always quick at responding and sorting out things within hrr control, and enabled efficient communication with the sellers.
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your kind feedback Hannah.
We’re delighted to hear that Olivia was so helpful throughout your home-buying journey, keeping you updated, responding quickly and helping to keep communication flowing with the sellers. We will delighted to pass on your feedback to Olivia.
We really appreciate you taking the time to share your experience, and congratulations on your new home! 🏡🔑
Friendly informative service
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you for your feedback Polly. We’re delighted to hear you found our service friendly and informative. We really appreciate you taking the time to leave us a review.
Best wishes,
Liv 🏠
Amy Knowelden was very friendly and…
Amy Knowelden was very friendly and professional. Gave some good advise. We will be looking to go ahead and use her services in due course.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your lovely feedback Catalin. We’re delighted to hear that you found Amy friendly, professional and helpful.
We really appreciate your kind words and look forward to hopefully working with you in the future!
Best wishes,
Jess 🏠
5 stars for Robert!
We can’t thank Robert enough for all his help throughout the whole process of buying our first home. He has been fantastic from start to finish, always keeping us updated with any news and making sure we fully understood everything along the way.
He’s been so friendly, helpful and approachable, and has made what could have been a stressful process feel so much easier. We really appreciate everything he’s done for us thank you, Robert!
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for such a lovely review! We’re absolutely delighted to hear that Robert was able to make your first home-buying experience feel easier and less stressful.
Keeping you informed and making sure you felt comfortable and understood throughout the process is exactly what we aim for. We will of course pass on your kind feedback to Robert.
Congratulations on your first home, and we wish you many happy years there 🏠🔑
Found Nik very clear in explanations
Found Nik very clear in explanations
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your review Kirsten. We’re delighted to hear that you found Nik clear and helpful in explaining everything. We really appreciate you taking the time to share your feedback.
Best wishes,
Jess 🏠
Jess was very knowledgeable and open
Jess was very knowledgeable and open
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your kind review. We’re delighted to hear that you found Jess knowledgeable and open.
We really appreciate you taking the time to share your feedback and wish you all the best.
Liv 🏠
Extremely disappointed with Express…
Extremely disappointed with Express Agency and would not recommend based on our experience so far. We feel completely misled by what we were told when we signed up compared with what we are being told now that the sale is being handled by someone else. We were given confidence that our property was realistically worth what we were aiming for, only to later be told that this may not be achievable and that the lack of interest means we should be happy with a much lower offer. What makes this even more frustrating is that the current buyers had already approached us through another estate agent before we instructed Express Agency, so we are struggling to understand what value we have actually received for the money we are paying. We are now left feeling that we were given unrealistic expectations simply to secure our business, and we are seriously considering pulling out. A very disappointing experience from start to finish.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thanks for your feedback Beth. We’re sorry to hear you feel disappointed with your experience.
We’re unable to identify the transaction from the information provided, so we would genuinely welcome the opportunity to look into the concerns you have raised.
Our advice is always based on the information and market conditions available at the time. Market conditions can change, and buyer demand can fluctuate during marketing, so we regularly review feedback and interest levels to ensure our clients have realistic and up to date advice throughout the process.
We’re always happy to discuss any concerns directly and ensure that our clients feel fully informed and supported throughout their sale. Please contact us directly with your property details so we can identify and review what happened and better understand your experience and assist where we can.
Best wishes,
Jess 🏠
GDPR Rule Breakers
This company is unbelievable. After complaining about them breaching my previous estate agents contract by advertising early they have now responded to my Trustpilot review by saying 'if i am a genuine customer of theirs, then please call and talk to a manager'. I called and they greeted me by calling me by my first name, how have they still got my personal details after asking them to delete my account in line with GDPR. This company cannot be trusted to apply by any legal rules.
28. September 2026
Bewertung ohne vorherige Einladung
Daniel was clearly well informed and…
Daniel was clearly well informed and answered any questions well
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your review Shirley. We’re delighted to hear that Daniel was helpful, knowledgeable and able to answer all your questions.
We’ll be sure to pass on your lovely feedback to Daniel, it’s greatly appreciated.
Best wishes,
Jess 🏠
Ryan Dillon was a great support to us…
Ryan Dillon was a great support to us in purchasing our first home. His communication was excellent in helping us make an offer on the house. Thank you very much and if we are ever in a position where we are buying/selling again we would use express.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your wonderful review Alice.
We are delighted to have helped you through the purchase of your first home, and so pleased to hear that you found Ryan's communication and support helpful throughout the process. We will of course pass on your kind feedback to Ryan.
Wishing you all the best,
Jess 🏠
I recently sold my flat
I recently sold my flat, in London with Express Estate Agents. Although it took awhile, their services were impeccable, particularly, the help, advice and support I got from Georgia Corrigan and Richard.I will certainly recommend them.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your review Henry. We’re delighted to hear that you were so pleased with the service you received, and we really appreciate your patience throughout the process.
We’ll be delighted to pass your lovely feedback on to Georgia and Richard, who will be thrilled to know that their help, advice and support made such a positive difference.
Thank you for your recommendation and for choosing us to help sell your home.
Wishing you all the best,
Liv 🏠
Ryan from express estate agency
Ryan from express estate agency, was brilliant, helped us all the way even on his days off he was doing his very best to help sort out solicitor issues , I would say he went above and beyond for the service he provided for us a real grafter , he made a really stressful time for us lessen with all his help thank you Ryan
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your wonderful review Joanne. We’re absolutely delighted to hear how much Ryan was able to support you and we’re especially pleased that he could help keep everything moving and make the process a little easier for you.
We’ll be delighted to pass your lovely feedback on to Ryan, he’ll be thrilled to know how much his patience and support were appreciated.
Wishing you all the very best in your new home,
Jess 🏠
Jamie was a pleasure to deal with
Jamie was patient, knowledgable and kept to the topic. Answered all my questions quickly and efficiently.
The only downside was the phone reception, not your fault I suppose. Mobile phone reception can be notoriously inadequate at times.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your review Michael.
We’re so pleased to hear you had such a positive experience and felt well supported throughout. We really appreciate your kind feedback and will be sure to pass your lovely comments on to Jamie.
We’re sorry to hear the phone reception was a little troublesome, but we’re pleased this didn’t take away from your overall experience. T
Best wishes,
Jess 🏠
Actually quite impressed.
Lana certainly knew her field, would be more than happy to deal with her, if we move forward. I’m just waiting the costs outcome from the meeting.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your review Ian. We’re delighted to hear that you found Lana knowledgeable and helpful.
We really appreciate your kind feedback and would be delighted to assist you again should you decide to move forward.
Wishing you all the very best,
Jess 🏠
Thank you so much for your help &…
Thank you so much for your help & support Stacey it has been very much appreciated
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your lovely review Trace. We’re delighted to hear that you felt supported and well looked after.
We’ll be sure to pass your kind words on to Stacey, who will be very pleased to receive your feedback.
Best wishes,
Liv 🏠
Ami helped us so much kept us informed…
Ami helped us so much kept us informed at every stage
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your wonderful review Phill. We’re delighted to hear that Amy was able to help you throughout the sale of your home and kept you informed at every stage.
We really appreciate your kind feedback and will be happy to pass your lovely comments on to Amy and the team.
Thank you for choosing us!
Jess 🏠
Olivia Baynes has been amazing 🤩 the…
Olivia Baynes has been amazing 🤩 the whole team have been fantastic and I would definitely recommend
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your wonderful 5 star review Jonathan.
We’re thrilled to hear that you’ve had such a positive experience with us and that the whole team has been fantastic. We’ll be delighted to pass your lovely feedback on to Olivia.
Your kind words and recommendation mean a great deal to us. Thank you for choosing us!
Best wishes,
Jess 🏠
Terrible experience from start to…
Terrible experience from start to finish. I was talked into putting our house on the market by on of their sales agents, despite the fact I told her it was a bad time to sell, I was assured that they were selling lots of properties and should put it on. During the time we were on the market we had one viewing with no feedback. I tried countless times to reach our “dedicated agent “ who mostly ignored my emails and calls. When I finally asked them to take it off the market, it took 10 days to get it off rightmove. Then they emailed me telling me if we sell in the next three months, we will owe them the full commission. My advice would be to steer well clear of this awful firm
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
We’re very sorry to hear that your experience did not meet the standard of service we strive to provide. We understand how frustrating it must have been to feel that you weren’t receiving the communication and support you expected.
We take your feedback seriously and are disappointed to hear that we fell short on this occasion. We will be reviewing the points you have raised internally, including the communication throughout your time on the market and the process of removing your property from the portals.
Thank you for taking the time to share your experience. Your feedback is important to us and will help us reflect on where we can improve.
Best wishes,
Liv 🏠
Really everything explained well clear…
Really everything explained well clear and concise.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you for your review Andrew. We really appreciate you taking the time to share your feedback. It’s great to know you had a positive experience.
Best wishes,
Jess 🏠
Great Customer Service…
I found Amy very informative and she answered my questions with great clarity. She has great customer service skills and took the time to explain my choices making sure I understood each stage of a process
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your wonderful review Luigi. We’re delighted to hear that you found Amy helpful throughout the process.
We really appreciate your kind words and are so pleased you had such a positive experience with us!
Best wishes,
Sam 🏠
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