We were really happy with the communication, throughout our experience with Equivo, totally stress free! We were notified at every stage of the process and when they were visiting the defendant comp... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience with equivo was made so much better with the help from Kelly who was nothing but kind and considerate to my situation. She made everything so much more relaxing and less stressful.
Absolutely terrible experience with Equivo. They charge money but do not do their job properly. They claimed their debt collector couldn’t locate the flat above the shop, even though there are normal... Mehr ansehen
Unternehmen hat geantwortet
Hi I just want to say what a really lovely company Equivo are The lady I spoke to Kelly was very understanding due to a mix up of a payment that simply disappeared, but she was very helpful in every w... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Your nationwide provider of dependable collections, legal and enforcement services for fair and swift resolution. Equivo has two key divisions; Collections & Field and Enforcement covering various disciplines within the debt and recoveries lifecycle. We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across two regional offices and supported by a nationwide field team.
Kontaktinformationen
212 Strand, WC2R 1AP, London, Vereinigtes Königreich
- 020 7788 8484
- london@equivo.com
- equivo.com
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolute bunch of helmets
Absolute bunch of W anchors. No one has any idea what they are doing, completely disorganised. Act on behalf of companies as they say. Companies they represent have no idea what they are doing, never anyone available to speak to. Taking me to court without sending any documents. Even sent me someone else’s debts, name address bank account numbers attached to county court documents. Really looking forward to the hearing I will be showing the judge exactly what they are about. Try to push court matters as quick as they can in order to manipulate the court process or secure default judgement. Then once documents sent (which should have been sent before court action) tried to charge £3500 for the pleasure. Will keep you all updated on my crusade. Even 1 star is too much for these uneducated chance takers. FOS now involved and not to pleased with their dirty tactics. If you do have the pleasure of dealing with them be aware they don’t tell the truth and don’t follow processes. Report them to FOS. They act on behalf of other companies, the companies then tell you to speak to Equivo direct who have no idea what day/year/week or what is going on, spent 1.75 hours in a call to a poor young lass who had no idea how to answer or deal with complaint and no information to give me, absolute waste of mine and her time that was when she could hear me, and after waiting 20 minutes in a que.
Although we didn't achieve the outcome…
Although we didn't achieve the outcome I was hoping for (it was a long shot and realistically I attempted to chase this debt at too late a date), Equivo have been communicative and detailed. Alison in particular was great to work with.
If I ever have another debtor that won't play ball I will be going back to Equivo first.
the team at Equivo were super polite…
the team at Equivo were super polite and efficient. I would use them again if I had to!
Equivo have been so helpful
Equivo have been so helpful, Didn’t have a clue and they explained everything, I really wasn’t hopeful because the person who owed me money was really not a very nice person owed lots of money to a lot of people he’s very dodgy, But a huge thank you to Lee he was able to get payment, Hopefully I won’t need bailiffs again but if I did I would definitely use Equivo highly recommended and thank you to Alison on the end of phone and email 🙂
Excellent Service
After searching for a company to recover money via a court order, we selected Equivo and couldn't be happier. They talked us through the process of upgrading our court order, helped with the process and then enforced the HC Order, recovering the money. Would use again if in a similar situation.
Complex case - carried out efficiently and quickly.
Aaron dealt with my complex case efficiently and extremely quickly, and it was brought to action promptly - especially as courts are notoriously slow. The agent on site was courteous and professional, and worked with me to make the situation as smooth and manageable as possible. Would definitely recommend.
Knights in shining armour! 🙃
As a business we were owed almost £20k. We obtained judgement in default and they still refused to pay. Out of desperation I called 4 High Court Enforcement companies. Mr Chapfield called me back immediately unlike the other 3 and managed to get the judgement transferred within 3 weeks. They said they would dispute the debt but 6 weeks later the whole amount was in our bank account. Equivo/ Mr Chapfield literally saved our business. No hesitation in recommending them if you are owed money Thank you.
What an Outstanding team!
What an Outstanding team!
Equivo recovered the debt I was owed in full, with zero hassle and really quickly too.
I still can’t believe it.
I would definitely use them again.
Professionally human or humanly…
Professionally human or humanly professional
For regular people with a rental property that runs into trouble with tenants, the people of Equivo- London are efficient, effective and understanding.
This makes a trustworthy company, it is a rare and precious thing.
My neice used Equivo for a money…
My neice used Equivo for a money judgment- they were patient and helpful and Alison handled our case and kept us updated on progress when there was any attendance. Would highly recommend Equivo.
Excellent Service
Equivo collected a debt for us where another debt collection company failed to do so. I only wish we had used Equivo in the first place, this would have saved us over a year of wasted time with another debt collection company. Equivo managed to collect our debt in under 1 month. Well done we are so impressed with Equivo!
Emily Mumford is fantastic
Emily Mumford is fantastic, very helpful and knowledgeable. Thank you Emily
Alison and team at Equivo were…
Alison and team at Equivo were brilliant from start to finish. They managed to recover all the outstanding fund extremely efficiently, i cant recommend them enough 5 star service.
Very unhelpful
Very unhelpful, rude and non sympathetic.

Antwort von Equivo
Amazing professional staff
Amazing professional, extremely helpful, friendly staff. Guide you every step of the way with the Writ process. I contacted them numerous times and they never lost their patience with me. I would absolutely recommend this company, it was a pleasure doing business with them. My special thanks to Alison.
Embarrassing
Apparently Argos have sold a £100 final payment (not overdue) to this company, which we knew nothing of. Today had a debt collector banging my door, no one was in so called equivo who said no details on file for my address or my name/previous owners. Found a card from said collector on doorstep with ref number and conveniently when called they found a record. Asked why they sent a debt collector to my home when we knew nothing of this ‘debt’ being sold - ‘WE WERE IN THE AREA!!!’ So we dropped a card in - not before you were knocking my door though so you weren’t just dropping a card!

Antwort von Equivo
Toxic employment culture at Equivo
The only reason to work at Equivo is because you have no other options available to you. There is a toxic culture at the Equivo Bracknell office. The manager was disorganised and chaotic and there were very little structure or process. Staff were expected to work long days and lunch breaks were frowned upon. Favouritism was rife in the company, and people were promoted at the whims of the senior team. Staff were treated very poorly, and salary and benefits were abysmal. Avoid this company at all costs.
Review
Absolutely faboulous company would highly reccomend especially the bailiffs, who had my best interests at all times, and made the transition easy for me with a very difficult tenant
Abysmal company that doesn't listen to…
Abysmal company that doesn't listen to you or do anything to help. Do not return your calls.
Absolute shambles
Very helpful and a massive thank you
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







