I've had nothing but good experiences ordering from EightVape (about 4 orders over the past 3 years). No complaints. Shipping is on time and the products are good.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They are always very reliable. I've been ordering from them for years. They are the only seller who bothers to distinguish that state law allows vape accessories to be shipped to residents. Only e-li... Mehr ansehen
I've had nothing but great service. Anytime I had a issue it was addressed by customer service quickly. It's the only company I buy my vapes from. Highly recommend them.
Eightvape used to be great, but has gone way downhill. The website is very buggy and I have had lots of issues over the years. Can't even log into my account, but it doesn't really matter. The new sh... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
If you have been vaping or just started checking out different vape shops, we can offer you the best deals on all brands, delivered right to your door. With over 75,000 square feet of warehouse, we are always fully stocked with vape juice, tanks, coils, disposable vapes, starter kits, mods, accessories, replacements and more.
Kontaktinformationen
Vereinigte Staaten
- eightvape.com
4,0
Gut
19.075 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I've had nothing but good experiences…
I've had nothing but good experiences ordering from EightVape (about 4 orders over the past 3 years). No complaints. Shipping is on time and the products are good.
9. September 2025
Awesome shop
23. September 2025
I've had nothing but great service
I've had nothing but great service. Anytime I had a issue it was addressed by customer service quickly. It's the only company I buy my vapes from. Highly recommend them.
27. Oktober 2025
This site has the best vape selection…
This site has the best vape selection and prices I have found online!
11. Juli 2025
They are always very reliable
They are always very reliable. I've been ordering from them for years. They are the only seller who bothers to distinguish that state law allows vape accessories to be shipped to residents. Only e-liquid and products that contain nic are banned, but no other supplier I have found will let me check out with glass, coils or mods. Without them I would have to drive at least 45 minutes each way to the nearest vape shop. I'm very grateful.
8. Februar 2026
Fast shipping
Fast shipping, excellent selection, and great prices. I’m really happy with my order and will definitely be a repeat customer. I’d also recommend eightvape.com to anyone in the market for a vape.
11. März 2026
Bewertung ohne vorherige Einladung
Eightvape used to be great
Eightvape used to be great, but has gone way downhill. The website is very buggy and I have had lots of issues over the years. Can't even log into my account, but it doesn't really matter. The new shipping policies and carriers kind of suck. Their loyalty program doesn't really work because it never gives a better discount than the random codes that are available online. I've been a customer for over 6 years and have never used a loyalty code. It deserves and inspires ZERO loyalty. They usually have the best pricing but everything else is as annoying as flies in your ear.
20. März 2026
Antwort von EightVape
Dear Customer,
Thank you for being honest with us, and I’m truly sorry to hear about your experience — especially as a loyal customer of over six years. Please know that we take your feedback very seriously.
1. Regarding logging into your account:
1.1 Our website has recently been upgraded. As a result, you may need to re‑register on our site before you can log in again. Our team previously sent an email about this — could you please check your spam or junk folder to see if you received it?
https://www.eightvape.com/my-account/
1.2 Please rest assured, your points have been transferred. As a goodwill gesture, I’ve added an extra 300 points to your account as a thank you for your patience. Since our points system has been updated, the points shown on the new website may differ from those on the old one. You can review the new loyalty program rules here:
https://www.eightvape.com/loyalty-reward-page/
2. Regarding shipping carriers:
For local deliveries within Las Vegas, we have not changed our carriers. You can check your previous order emails — your earlier orders were shipped via B2B delivery. That said, we understand that different drivers may sometimes provide inconsistent service. We will certainly share your feedback with the carrier to help improve the experience.
3. If you're willing to give us another chance, please reach out to us directly. We would be happy to provide you with an exclusive discount code for your next order as a thank you for your loyalty and understanding.
We truly appreciate you being a customer for over six years, and we hope to make things right.
Best regards,
Yamee
The only place I buy from
I love eight vape! I ONLY order from them.
I've never, ever had any problems and my orders are always correct and delivered within a week every time.
I usually buy enough to get the free shipping option but even if you don't shipping isn't ridiculous like some other sites try to charge you.
On the very few occasions (over years) that I've had to reach out to customer service I received an answer back within less than a day and my issue was resolved within hours.
I cannot recommend them enough if you shop online for vapes.
14. Oktober 2025
Took a while
Took a while, and didn’t have very many flavors that I like, but I got what I wanted and very pleased with the price too.
10. Juni 2025
Easy Shopping
Easy to shop, fair price, and military-friendly. Only downside is that I received a few duds - Had a few vapes with no flavor.
16. August 2025
Excellent customer service and…
Excellent customer service and excellent prices! Fast shipping! 8Vape is now my go to company for vaping supplies! I am very impressed with them!
23. März 2026
Bewertung ohne vorherige Einladung
Horrible company
Horrible company! Won't give refunds. Just lies & give you the run around with problems. Take your money elsewhere.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von EightVape
Dear Zane,
I'm truly sorry to hear that you've had a frustrating experience. That's certainly not the kind of service we aim to provide, and I'd really like to help make things right.
We're a trusted company with over ten years of experience, and we take customer satisfaction seriously. To be clear, we do not refuse refunds—if an order cannot be fulfilled, we always issue a refund. If you could provide your order number or account details, I'd be happy to look into your situation personally.
If you'd prefer, you can also reach out to us directly by clicking the link below to submit a ticket, and our support team will assist you promptly:
https://eightvape.zendesk.com/hc/en-us
I hope we can resolve this for you. Thank you for giving us the opportunity to help.
Best regards,
Yamee
Scam company with absolutely terrible…
Scam company with absolutely terrible customer service.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von EightVape
Dear Customer,
We're truly sorry to hear that you feel this way — that’s never the impression we want to leave with our customers.
If you're willing to share more details about your experience, we’d be happy to investigate and help resolve any issues. For example, did you not receive your package, or was there another problem with your order?
For your reference, we’re an established company with over 10 years of experience serving customers, and we always strive to be transparent and fair. We’d love the opportunity to make things right — whether that’s finding a solution for your current concern or offering an exclusive discount on a future order.
If you have a moment, please submit a ticket through our support page here, and we’ll prioritize your case:
https://eightvape.zendesk.com/hc/en-us
We hope to hear from you and earn back your trust.
Best regards,
Yamee
What made my experience great is the priceandavailability?Was the…
What made my experience great?Was the turnaround time to receive my product is the price of the product as compared to the store fronts in my area.
24. September 2025
The absolute best site for vape…
The absolute best site for vape products! Been a customer for 5 years. Highly recommend.
8. Februar 2026
I use to think they were an awesome…
I use to think they were an awesome company. But recently they had an issue with their website where they apparently lost access to customer accounts. I had over 8k points, but was told as long as I reregister my account with the same email I originally used then the points would be added back to my account. Ok cool. Well they finally "added" my points back, but apparently they decided you don't get all the points you earned back. Instead you get x= (old points/5)*2 = %40 of their original value. They do not appreciate your loyalty, just your money.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von EightVape
Dear Customer,
Thank you for sharing your feedback, and I completely understand your frustration. It’s never easy to feel like your loyalty hasn’t been fully recognized, and I want to assure you that your concerns are being heard.
Due to recent updates and improvements to our loyalty rewards program, point values have been adjusted to align with the new system. While the number of points may look different, please rest assured that the redemption value remains the same, similar to how 1 US dollar and 0.86 euros represent roughly the same value under different systems.
You can review the updated Loyalty Rewards Program details and how points are now calculated by clicking the link below:
https://www.eightvape.com/loyalty-reward-page/
We truly value your continued support, and we’re here to help if you have any further questions or need assistance with your account. Please don’t hesitate to reach out.
Best regards,
Yamee
Always had a good experience
Always had a good experience with this company and everything I ordered has been good and tastes great. They have better deals than most other vape shops and are easy to deal with and gives you extras such as discounts and bonus points to use for your next order. Good business!
10. November 2025
An incredible vape company
An incredible vape company. They have it all on their site. Its easy to navigate. Tons of products to look at and choose from. My only negative thing to say is the extra charge for adult signature. It really lacks the price up.
7. März 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.