Fast, Efficient, and didn't cost an arm and a leg. I opened the site up to book an appointment after work and was expecting to be booking for AT LEAST a day or two in advance. I had my prescr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Pretty good experience with Dr.Online. I was able to book an appointment the same day and it was cheaper than I expected. I did have to wait about 30 minutes after my scheduled time to actually s... Mehr ansehen
Unternehmen hat geantwortet
Have to be honest wasn't sure to expect, but when the local GP isn't usually available for 3/4 days and its a bank holiday weekend I said I'd give it a try As I was up early, great to get an appoint... Mehr ansehen
Unternehmen hat geantwortet
Easy to book, efficient, punctual. Dr. Hira was really nice and understood my situation perfectly. Something to highlight is that there was a lot of availability on the same day to book, which makes i... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Dr.Online - Ireland
Vom Unternehmen geschrieben
Dr.Online was born in 2020 with the mission of bringing individuals and healthcare professionals closer together. Through our platform, we have carried out thousands of online consultations, in a simple and secure way, eliminating barriers of time and distance.
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Vom Unternehmen geschrieben
- Comfort and Versatility of Online Consultations
- Talk immediately with clinicians from various specialties, from the comfort of your home, through any computer, tablet or smartphone.
- The Best Doctors
- From general medicine to psychiatry, the healthcare professionals at Dr. Online are committed to the qualities that make you feel safe and supported.
- A Global Community
- Dr. Online is available in various countries and languages with community standards that help promote safety and a sense of belonging for everyone.
- Assistance in Multiple Languages
- Our global support is available with a dedicated team ready to help, regardless of your location or time zone.
Quick, Simple and Secure Scheduling
Consultations with Certified Doctors
We take pride in providing excellent service and prioritizing the privacy and confidentiality of our patients.
We work daily to ensure that every interaction on our platform is smooth, reliable, and effective.
Kontaktinformationen
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Hat 96 % seiner negativen Bewertungen beantwortet
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I had a very disappointing experience…
I had a very disappointing experience with this GP service.
I was charged €45 for a phone consultation that lasted only a couple of minutes in total. The first call was ended abruptly, and I had to call back myself. Overall, I had very little time to explain my situation properly, and the consultation felt rushed and lacking engagement from the doctor.
I also left the consultation without clear information about my prescription. The medication name and instructions were not clearly communicated, which is unacceptable in a medical context.
Additionally, I specifically mentioned that I work as a delivery van driver and needed treatment that would not affect my ability to drive safely. I am not confident that this was properly taken into account.
Overall, I feel the service was poor value for money and not up to a reasonable standard of medical care. I would not expect a consultation of this quality for the price charged.
I hope the provider takes this feedback seriously and improves their service.
15. April 2026
Antwort von Dr.Online - Ireland
Dear Ruben,
Thank you for your feedback, and we are sorry to hear about your experience. This is not the level of service we aim to provide.
We sincerely apologise that your consultation did not meet your expectations and that you felt the call was rushed and lacking in clear communication. We understand how important it is for patients to have enough time to explain their concerns and to receive clear guidance regarding treatment and prescriptions.
We also appreciate your comments regarding your work circumstances and the importance of ensuring any treatment takes this into account.
Please be assured that your feedback is being taken seriously. A member of our Customer Service team will contact you shortly to follow up and assist you further.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Very good experience with Dr online
Very good experience with Dr online, quick appointment, call back and prescription sent to my local pharmacy.
13. April 2026
Very positive and swift solution
Dr Mohammed was very efficient, listened, and provided a solution within minutes of booking the call.
15. April 2026
Bewertung ohne vorherige Einladung
Fast and Efficient
Fast, Efficient, and didn't cost an arm and a leg.
I opened the site up to book an appointment after work and was expecting to be booking for AT LEAST a day or two in advance. I had my prescription within the hour. I had a phone appointment 45 minutes after I opened the website and 15 minutes later my pharmacy confirmed they'd received the script and I could come pick it up now.
During the call it was clear the doctor has reviewed what the form said my reason for booking was, she asked follow up questions, confirmed I'd no allergies, and asked about my current medications etc. She diagnosed me and forwarded my prescription to my chosen pharmacy.
I actually had to take a minute after it all was over and done because I've genuinely never had as fast and easy a medical appointment in my life (And I've had "free" doctors appointments through insurance) 10/10
15. April 2026
Bewertung ohne vorherige Einladung
Great service
Great service. Great availability and quick at arranging appointments. Dr is brilliant, listens gives advice but also respects your decision.
15. April 2026
Bewertung ohne vorherige Einladung
A good experience
A good experience. Quick appointment.Prescription sent directly to chosen chemist
13. April 2026
Excellent service
“Excellent service. I had a video consultation with Dr. Ghaznain, who is clearly very experienced and quickly identified the cause of my symptoms. I felt confident and reassured throughout.
15. April 2026
Bewertung ohne vorherige Einladung
I repeatedly asked for a sick note
I asked for a sick note, and was ignored!! I emailed, I sent a Whatsapp and each time I was ignored, I paid the €45 and was willing to pay the extra €10 for the sick note which I needed last Monday. I had to go to my own doctor and payment another €65!!
13. April 2026
the doctor was very kind and uderstand
16. April 2026
I was treated quickly
I was treated quickly, respectfully and cared for.
Prescription was sent in a timely manner and was discussed with me in depth in advance
13. April 2026
Quick and affordable, slight delay
Pretty good experience with Dr.Online. I was able to book an appointment the same day and it was cheaper than I expected.
I did have to wait about 30 minutes after my scheduled time to actually speak with the doctor, which was a bit annoying. But once I got through, everything was sorted quickly.
Overall, handy service and I’d use it again.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - Ireland
Dear Angel,
Thank you for your feedback, and we are sorry to hear about the delay you experienced. This is not the level of service we aim to provide.
We sincerely apologise for the waiting time before your consultation, and we are glad to hear that once the appointment started, everything was resolved efficiently.
We appreciate your positive comments and your willingness to use our service again. Your feedback will be reviewed internally to help us improve our scheduling and overall patient experience.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Quick response
Quick response, no waiting for an appointment and prescription sent to my local chemist. Very good service!
17. März 2026
Antwort von Dr.Online - Ireland
Dear Margaret,
Thank you for your kind feedback! We're delighted to hear that you found the service quick and convenient, with no waiting time and a seamless prescription process. Providing efficient and reliable care is our priority, and it's great to know we met your expectations. We look forward to assisting you again whenever you need us!
Warm Regards,
Naomi, Dr.Online Assistant
I booked and paid for my appointment…
I booked and paid for my appointment but got no call. I didn’t receive a response until the following morning.
While my appointment was rearranged, I was not happy with the call with the doctor. The doctor was short and unfriendly.
I won’t be using this service again.
14. April 2026
Antwort von Dr.Online - Ireland
Dear Aoife,
Thank you for your feedback, and we are sorry to hear about your experience. This is not the level of service we aim to provide.
We sincerely apologise that you did not receive your initial call as scheduled and for the delay in our response until the following morning. We also regret to hear that your subsequent consultation did not meet your expectations and that you found the interaction with the doctor unsatisfactory.
We understand your disappointment, and your comments will be reviewed internally to help us improve both our scheduling and the quality of patient experience.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Antwort von Dr.Online - Ireland
Dear Katie,
Thank you for your lovely feedback! We're really pleased to hear you found the service efficient and quick. We appreciate you taking the time to share your experience and look forward to helping you again in the future!
Warm Regards,
Naomi, Dr.Online Assistant
Quick and reliable!
11. April 2026
Antwort von Dr.Online - Ireland
Dear Andrew,
Thank you for your kind words! We're glad you found our service quick and reliable. We truly appreciate your support and look forward to assisting you again 😊
Warm regards,
Rona
Dr.Online Assistant
Absolutely terrible
Absolutely terrible. My consultation started 15 minutes late, the doctor was professional and very good. My prescription was to be at my chemist in an hour. I was traveling so needed it. The script did not arrive. I could have gone to the local Dr for 20€. Terrible service and a total waste of money
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - Ireland
Dear Robert,
Thank you for your feedback, and we are sorry to hear about your experience. This is not the level of service we aim to provide.
We sincerely apologise for the delay in your consultation and for the inconvenience caused regarding your prescription. We understand how important it is to receive timely treatment, especially when travelling.
Following a review of your case, we can confirm that the prescription was sent to the pharmacy approximately 15 minutes after your consultation and was collected on the same morning.
We appreciate your feedback, and your comments will be reviewed internally to help us improve our service and communication.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Waited in online waiting room for over…
Waited in online waiting room for over 45 mins and then very rushed.
13. April 2026
Antwort von Dr.Online - Ireland
Dear Fiona,
Thank you for your feedback, and we are sorry to hear about your experience. This is not the level of service we aim to provide.
We sincerely apologise for the extended waiting time in the virtual waiting room and for the feeling that the consultation was rushed.
We understand how frustrating this must have been, especially when expecting timely and attentive care.
Your comments will be reviewed internally to help us improve both our scheduling and consultation experience.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
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