Distinct Cremations Bewertungen 320

Very impressed with the help provided and care given during a very difficult time. Communication excellent at every point.

From the minute I telephoned I felt comfortable, cared for and confident in the person (Sarah) taking the call. There was no pressure but the plan was explained clearly and any questions I had answered in a way that assured me that Direct Cremations was the answer to my needs.

My mother in law passed away recently and she was very clear that she did not want a service so we approached Distinct Cremations. They couldn't have been more amazing throughout a very tough time. I was looked after by Kerry who was completely empathetic throughout, she was efficient, kept me fully informed and was so kind in her approach and phoned to check how things were going. My mother in laws ashes were delivered to us this week by a very smartly dressed man who again, was so respectful and kind. Kerry has just phoned me to check all went well and to ask if I had any questions. I couldn't recommend them more for looking after our loved one and us, so well.

I would like to say that Distinct cremations really done a great and easy service in dealing with the death of my loved one.
They made a very sad and difficult time somewhat easier if that is the right way to explain it.
From the start they were 100% when I wanted them in the handling with my mams passing.
I personally want to thank Sarah miller for everything she does in detail with dealing with the loss of a loved one. I know it’s a persons job to deal with the bereaved family but Sarah was so kindhearted and supportive in every way. Thank you so much for Sarah for being there for me.
Everything went to plan with the crematorium and after with the return of my mams ashes.
I would like to once again thank you all at Distinct cremations for the support and smooth handling with a very difficult time.
Thanks
Blaine

Great service from start to finish

Great promotional information, informative, polite, knowledgeable and understanding staff.
Highly recommended.

Sarah is absolutely brilliant. She explained everything,made sure i knew exactly what i was signing and promised to ring again in a fortnight to make sure ive received all documentation. Highly recommend.

Everyone at Distinct Cremations has been professional, courteous, and, most of all, understanding.
They carried out our wishes exactly as we wanted when my wife died suddenly and kept in touch throughout.
I have now arranged my own funeral, and the consideration and respect have been excellent.

Used them for my wife's funeral. Kerry was aboutslty fantastic. She handel every thing. Kept me informed about everything i had to do. Very professional and caring. Even when the ashes returned by the company. All was done perfectly. Couldn't ask for anything else. They are truly professional and caring. Nothing was to much for Kerry. Thanks for your help. Will be using them myself. Thanks again Kerry for keeping me sane and grounded.

Everyone was really lovely and they really support you all

Although it came as a bit of a shock to find out our mum had a plan through Distinct Cremations, I can now understand why they took this plan out. Everything was handled with a profession manner and in a sensitive way, the staff were extremally helpful and always available to answer any questions we had. Although you don't get to have a crematorium service, we have family who live abroad, and getting everybody to attend at the same time would have proved very difficult. So, we waited for the ashes to be returned and arranged a wake at a time that suited the vast majority of the family. The fact that two of my siblings are now considering this type of arrangement speaks volumes. Distinct Cremations was a positive experience for our family.

Distinct Cremation have been thoroughly professional and respectful throughout our experience with them. At a time when you are experiencing great loss and need as much support as possible they are there with you every step of the way, without the intrusive element that you get with funeral directors. They got every part of our service just right. I would highly recommend this company and will be forever grateful for how they looked after my beloved Mum.

Felt looked after and cared about. Help and advise on the end of the phone, no pressure, treated with empathy and respect every step of the way.

Excellent personal customer service.
A dedicated person to talk to you through the process and genuine care and empathy.
At a time when you need kindness Distinct Cremations are there.

Very easy and reassuring process.
The staff were very helpful and answered all my questions immediately.

All the documents arrived by email and are all self explanatory.

Took the discounted 12 month pay off plan.

Arranging a cremation plan for the future and for the peace of mind for my wife and I.

I feel we are in very professional hands.

A couple of weeks ago I arranged mine and my husband' s cremations with Distinct Cremations. Spoke to Tracey who explained everything fully and took me through the procedure of our cremation plans. All of my questions were answered in detail in a professional and kind manner. I did have further questions after taking out our direct cremation plans and spoke to different staff at Distinct Cremation and all were very kind and caring and put my concerns at ease. I did receive a follow up courtesy call to make sure paper work had arrived and everything was to our satisfaction.
Excellent customer service.

Maxine was kind and empathetic as well as knowledgeable. She made the whole process easy and calm.

Distinct Cremations made the whole process extremely easy for us. Sarah Miller did a great job keeping us informed at all times and answering any questions we had. In doing so she removed much of the stress normally associated with such events.

Made the planning of my husbands funeral as easy as it could be.My customer contact person was Nathan and from start to finish he was very professional and empathetic. He listened and made sure everything went to plan I couldn't have asked for more. I highly recommend this company.

I chose Distinct Cremations, because when my mum was in palliative care, I did some online enquiries and they were the only company that phoned me back, to discuss what I might need. When my mum passed away, I contacted them in the early hours of the morning and they arranged for mum to be collected and taken to one of their funeral directors straight away, as she was at home. The 2 men from the funeral directors were lovely and dealt with everything quickly and respectfully. All the people I spoke to at DC were lovely, they were professional, caring and kind, without being condescending. From start to finish, they were brilliant. Sarah was my contact and was so nice, she kept me up to date on everything by phone, chatted to me about my mum and made me feel that they would look after my mum during the direct cremation, that we had decided on. Afterwards, she phoned to tell me when mum’s ashes would be returned to us, which happened within a week. The man who brought them was lovely too.
I cannot recommend Distinct Cremations, their lovely people and their funeral directors highly enough. They made a sad and difficult time so much easier.
Thank you to you all.