Diddly Squat Farm Shop Bewertungen 

I have joined the many many other customers that have been let down by the shockingly poor service from this business. Ordered a case of beer a month in advance of my friends birthday. A month has expired and still no beer. It’s not exactly the cheapest of shops! Jeremy you may make a fantastic TV program but you need to seriously look at your distribution model. This is my second and last purchase from Diddly Squat farm shop. Considering the premium prices, you could at least get an inbred local to sit on a customer service phone! For Christ sake look at your reviews.

No phone number. Same as other people, I ordered a case of beer for my husbands birthday, and fedex claim that I’ve rejected it and it’s now sat at their warehouse days later. No sign of delivery. I can only email them and they are not responding. Very annoying as I paid for fast delivery, and now have to go out and buy something else.

The ordering process was really simple and easy, pack of hawkstone lager and a jar of the chilli mayo. Perfect! 11th April. (That's important) 

I was rather egar to try the lager so I even paid the extra for next day delivery. 

This is where things started to go wrong. 

FedEx picked up the parcel the next morning and it was tracked to there depo in Swindon, where it stayed. Didn't move. At all. I contacted FedEx who informed me that the parcel had been rejected by them due to lack of paperwork and oddly that it hadn't been labelled dangerous goods.. yeah I have no idea. 

So i contacted diddly squat the only way you can via email. Now thats not a huge problem but they are clearly so busy it took two days to get a replay. So if I was asked a question it was another two days for a reply, so it was finally agreed a new order would be sent out to me. Perfect. Which was delivered yesterday (24th April) by evri. 

Excellent. Opened up the box to see the 12 pack of hawkstone lager, lovely! But no chilli mayo. I have since emailed them again and just asked for a full refund for the missing items as I can't go through this process again, it's now been two days and the reply is I need to send a photo of the box and contents to them as that proves I'm not lying? Somehow. I have literally given up now, I can't be bothered with this nonsense. Although helpful ish the customer service is awful. 

Personally this has been a complete waste of time and money. The beer isn't bad but there is other perfectly good beer available on the high street, this might have the Clarkson name but I won't be returning. 
Update - the mayo that was missed off my order has been refunded. Still wouldn't shop here again.

Do not buy from the online farm shop. I ordered my dad the famous beer for his birthday. I paid for 48 hour delivery service. The courier service was FedEx.
FedEx had to return the item to the sender as the dangerous goods paperwork was incomplete. (Glass bottles)
I’ve had zero communication from the farm.
I’ve sent 4 emails! Very disappointing. Probably won’t get a refund or a response. Very poor service!

What an absolute nonsense. Car park a disgrace & an attitude of put a Diddly squat label on it & someone will buy it. Buy an empty milk bottle for £6.10 & then pay £1.50 to have milk put in it !!! I doubt there are any repeat customers. In an area of wonderful villages & shops this is a blight. Diddly squat has Diddly squat

Having visited the farm shop today I couldn't believe the state of the car park, Lots and lots of pot holes very big ones. I cannot believe Jeremy is unhappy with pot holes in our roads when his car park is in such a state.

You do get what you pay for. Who goes to Diddly Squat not expecting country rates?
We bought two cases of beer no I won't pay £50 for 3 books.
However if you go because you've watched the show you know your paying for the Eco friendly ethos of the Farm. Jeremy highlights throughout all shows the costs of organic farming both to himself and the Environment.
Caleb should be farm Manager so occasional errors are reduced
but he bought us to an as yet unvisited area of England and am glad we Did.

Ordered from online store weeks ago, it hasn't arrived. Have contacted Diddly Squat 3 times and carrier twice but have not received a response. Will now have to seek refund from the bank due to complete lack of information

I ordered for a christmas gift, order confirmation received, despatched email received, goods arrived in 2 days, really pleased and surprised with Xmas madness.

6.5 weeks waiting for a T-shirt from online shop. Fobbed off by customer service that it is being sorted. Wish i had read these reviews and wouldn’t have bothered. Now the fight to get my money back and to think of another Christmas present.

Fantastic online service, order placed, was warned of a potential delay at the start due to the volume of orders, in spite of this, my order arrived 3 days later and was perfect.

We visited yesterday and absolutely loved Diddly Squat Farm! The shop has lots of different produce. We then had a cider in the barn, Hawkstone Cider is delicious! There was a great vibe, will definitely go again!

Beware of diddly squat farm shop! Charging different prices in the lambing barn to whats stated on the website!
Travel cup is £16 on the website just been charged £21 and when I questioned the price difference was told 'oh its different online and there's nothing I can do about it' absolutely shocking £5 difference!! Beware!!

Diddly Squat Farm Shop and Restaurant:
We've had a fabulous visit. There is a serenity and happy feeling that we enjoyed and shared with other customers and staff.
The food and beer were delicious and promptly served. Queues moved quickly and efficiently. Even the shop queue, which appears to be long, wasn't so long in terms of time.
We'll enjoy our purchases and cherish our memories.
Thank you to the whole Team

The queue for the shop itself was far too long for us to wait for, but we visited the cafe and the ice cream was delicious. The burgers and chips looked really good.

We had a great experience at Diddly Squat,
Is it expensive? Yes
Is it worth it? Definitely
You get what you pay for, the produce, beer and food are all top quality. The sausage sandwich in the cafe was incredible, top quality sausage on a brioche bun.
Jeremy, Lisa and their team have generated dozens and dozens of local jobs and helped numerous locals to sell their produce at a cost that will help sustain their farms and businesses.
I and all my family bought all sorts of things and thoroughly enjoyed it.
Keep up the good work.

Ordered a long sleeve tshirt for Christmas, arrived in good time and is great quality. All good!

Ordered Cow Juice Vodka and crisps online.
Cannot fault the ordering, delivery or produce.
They arrived promptly and were very good quality produce. We will be ordering again soon.

Visited the farm recently and loved it. The online shop is a total let down. I placed and order on April 6th. After two weeks I emailed and messaged on messenger to find out when it would be dispatched and got no response. Customer service is non existent. On Monday April 24th 2023 I emailed and said I would be disputing the charge with my credit card provider if I didn't get an update by the end of this week. On Monday evening I got an email notifying me that my order had been dispatched and I received it this morning. Definitely not worth the wait!! The tshirts are very poor quality and very disappointing. I think the xxl tshirt for my husband is going to look like a crop top! I stupidly paid £9.99 for a wooden spoon which I bet didn't cost 50p! The knitted hat is very small and thin. The only thing I'd buy again is the cap. That seems pretty good quality. The fact that you can't leave reviews on the website says it all. Very disappointed.

I didn't receive a thing.... No support ...
It was a big order of 200 euro's and transport wasn't cheap....

Please save your money people