Diddly Squat Farm Shop Bewertungen 

Terrible customer services who totally ignore messages and if your lucky enough to get an answer they still don't sort the issue out. I was a subscription customer but I will be cancelling which you can only do via email so I won't hold my breath

I ordered multiple items from the website last month. The items were delivered very quickly. The jams were delicious! But my favourite, by far, was the Hawkstone's lager. It's not cheap but it was beautiful! Will order again.

My order was stuck in customs for 2 weeks and then sent back to the sender.
Diddly Squat never replied to my e-mails and my messages on instagram. Customer service = 0. You would think that they refund your money when they receive an unopened order back but nothing. They stole my money.

Update: shortly after this review was posted online I got an answer and a refund.

Review of the online shop only - absolutely non existent customer service! Ordered something but spotted a problem with the delivery address. Emailed several times prior to delivery to correct the issue, no response. Item was then delivered to wrong address and I've emailed daily for 10 days since and still no response. I can't speak to Evri as they'll only communicate with the retailer, who it's impossible to communicate with at all! So if you have any issue, or need a refund/return then good luck with that!

My wife ordered me several items from the online shop, took a couple of days to arrive, and very impressed with the quality of the items. The Ghost chilli chutney is absolutely superb, it has a Smokey tomato flavour and is a chunky chutney, it has a chilli kick that is pleasant without ripping you a new one lol. Will definitely order more, it’s the best I’ve had in years! Well done, keep up the good work, Neil.

Put in an order 29th May for a birthday present on 19th June - as of today - 21st June - no sign. 🤯

Several emails, contacted through PayPal too. Was told the order would be looked into. No refund and no product. After now reading many reviews it appears that the business is robbing people of their hard earned cash. Absolutely disgusting. I hope that someone will respond to us all and give back the money we are owed. DO NOT EVER BUY FROM THIS SHOP. BUY FROM YOUR LOCAL FARMS WHO WOULD NOT ROB YOU IN THIS WAY.

Put an order in on 5th June still not here 19th June.

I’ve emailed countless times and I’ve also requested the order be cancelled but I’m just being ignored. Will never use again and will tell family and friends to do the same..

0 Response, Took 2 weeks to arrive and within 3 days I asked for a refund as I found more items on amazon at next day delivery on fresh. The "Spend £30 and get a free wooden spoon" is crap, didn't get that at all. This was a fathers day gift which I ordered Jun 04 and it arrived the morning of Jun 17 when it says 48hr delivery. DO NOT USE THIS WEBSITE, USE AMAZON FRESH INSTEAD 100000x BETTER

Ordered gifts for Father’s Day, box was delivered open with minimal tape on! Then opened my parcel to see that I am missing 1 item! I have sent 4 emails complaining and no reply over a week. This morning I have had an email to say that I am now blocked so can no longer send any more emails!
Not very happy and definitely expected better!!
No customer service, no resolution, no refund! Will no be ordering from here again!!

Ordered Bee Juice Rum but recieved Bee Honey comb bites fair enough mistakes happen but when i emailed i was told i had to return the item at my expense no apology or anything i then asked for refund instead removing the cost of the unwanted choclate from the original order, 4 emails later still not response....awful customer service

Can’t give zero stars. Ordered a hoodie for a friend’s birthday. Paid for faster postage. It still arrived late. Ordered a large. It was marked L but was a small. Emailed and returned item requesting a xxl. Item was returned on the 23/05. No replacement item has been returned to me. Have emailed twice. No reply. No phone number. I wonder if Jeremy will rant about the standard of this service on his show.

When i first ordered the Hawkstone Lager it got delivered within 2 days which was great. I ordered again on 9 May and tracked my order. Said it was stuck at a depot and was then getting returned to sender. I emailed Diddly Squat and Hannah replied initially stating this would be looked into. several emails later, messages on facebook and messenger and no response. Seems quite a lot of people are experiencing the same thing which is a shame. But like others i wont lie down so i want my order or a full refund.

Online shop awful, one item was missing from my order. I have emailed them twice as that’s the only way of communicating, I have had no response.

At the moment I would not use them again!

Same experience as previous reviews, ordered the Hawsrone larger 6th May so nearly a month ago, it’s still saying in transit on the shop app, I’ve emailed twice and not had a response.

Ordered 15 days ago on three day delivery, order nowhere to be seen. Filled in contact form twice, sent a message via Facebook page and emailed. No response. Frustrating as I need these as a gift.

I’ve had a very similar (bad) experience to many other people. I ordered some hawk stone lager and a bottle of rum. It was being sent through DPD but then it just said the delivery had failed as it was perishable and no longer could be delivered. I can only assume that perhaps something had become broken in transit?

No one has confirmed this of course because delivery companies won’t give details - they just refer you back to the sender. The farm shop have ignored five emails, two attempts to contact them via their website and several instagram messages. Fortunately 15 days after a product has failed to arrive you can apply through your bank for a direct debit refund, which they better believe I will be doing. They are out of their mind if they think I’m just going to roll over and let them keep £55 of my money!

I will not be buying from their shop ever again, very disappointed.

Sadly my Hawkstone was broken on delivery with glass all over the remaining bottles. I’ve emailed 4 times in the last week with no response. I love Jeremy & Lisa, but online shopping is not a good experience and sadly I won’t be purchasing from them again.

Twice I ordered a green bucket hat. Twice I received a beige one. What do I have to do to get a green one?

I have to agree with what lots of others are saying, for such a popular shop they need better ways of communication, it’s awful that you can’t ring and speak to someone.
Sadly I made an order of some beer and T-shirts for a birthday, they were delivered, not packaged well in a huge box with lots of room to fly around in transit and of course this meant that they arrived at my door smashed to bits, beer everywhere soaked through the box, the T-shirts are covered in glass and beer, I’ve emailed and emailed with no response and by the looks of these reviews there is a slim chance that I’ll get an communication back.
With the price you pay for these products and let’s be honest they are stupidly over priced for what they are I’d expect to have better ways of communication, I wouldn’t recommend, if you got to buy something and want to waste money go to the shop. Do not order online because if it goes wrong you got no way of sorting it out