Cuckoo Broadband Bewertungen 

11.893
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

One of the more cost effective options available for broadband. Customer support is helpful, spoke to San earlier who updated me further on the process of ending my contract. I would have cont... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Vipul assisted me with my case, he was fully professional, quick and friendly while resolving my issue on first contact attempt. Thank you very much for your work and help. Overall I enjoy cuckoo,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

AnuragM Was great and patiently led me through some simple tests - we identified it was the booster causing the issue and he led me through some steps to fix it. Brilliant. He also asked if there was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very polite, well mannered and ordered me a new router to hopefully fix my issue. Nice man all round. I would like some sort of compensation or a reduction in my next bill for the inconvenience not ha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Internetanbieter
  2. auch in
  3. Internetdienstanbieter
  4. Telefon- und Internetdienst
  5. Telekommunikationsanbieter

Vom Unternehmen geschrieben

Full fibre speeds and the best customer service you've ever had. We're on a mission to make broadband simple, for good. We’re as fed up with broadband as you are, with its terrible service, complex deals and sky-high prices. Fancy switching broadband for the very last time?


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

11.893 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(11.893)

5.902 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Spoke with Vipul today

Spoke with Vipul today. Every so often you encounter a customer service agent that truly listens and takes action; that’s Vipul. I had been experiencing some issues and had got to the end of my tether. Vipul was patient, let me say my bit and then decisively guided us along the rest of our journey together. Suffice it to say, I wrapped up the call in a much calmer state of mind as a result of Vipul’s professionalism.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Rory,

Thanks so much for the lovely review! We're delighted to hear Vipul was there when you needed support most. Taking the time to listen, understand, and guide customers through a solution is exactly the kind of service we aim to provide.

We're especially pleased to know you came away from the call feeling much more at ease. We'll make sure your lovely feedback is shared with Vipul.

Thanks for choosing Cuckoo!

- Social Media Support

Bewertet mit 5 von 5 Sternen

Anurag was very helpful

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi George,

Thanks for the 5 stars! We're so pleased to hear Anurag was able to help. We'll make sure your kind words are passed on to him.

- Social Media Support

Bewertet mit 5 von 5 Sternen

Pre install call - Very good experience

Very good experience, My telephone call was answered pretty quickly, Staff were courteous listened to my question and give me a the answers that I needed

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Michael,

We're delighted to hear you had such a positive experience. It's great to know our team answered your call quickly, listened carefully, and provided the information you needed.

Thanks for choosing Cuckoo!

- Social Media Support

Bewertet mit 5 von 5 Sternen

Absolutely first class service from MJ

Absolutely first class service from MJ, very courteous and professional.
Explained everything that's going to happen regarding my internet outage.
5*service.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Barry,

Thanks so much for the 5 stars! We're really pleased to hear MJ provided such courteous and professional support. We know it's reassuring to be kept in the loop, so it's great to hear they explained everything clearly and helped put your mind at ease.

- Social Media Support

Bewertet mit 5 von 5 Sternen

Great Customer Service from Aniket as…

Great Customer Service from Aniket as usual.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Julian,

Thanks for the 5 stars! We're delighted to hear Aniket delivered great customer service once again. We'll be sure to pass on your kind words.

Thanks for choosing Cuckoo!

- Social Media Support

Bewertet mit 5 von 5 Sternen

The customer service representative was…

The customer service representative was very helpful and polite. He solved my problem promptly.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi there,

We're delighted to hear our customer service team was helpful, polite, and able to get your issue sorted promptly.

Thanks for choosing Cuckoo!

- Social Media Support

Bewertet mit 5 von 5 Sternen

Aniket was brilliant help today.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Rebecca,

Thanks for the 5 stars! We're delighted to hear Aniket was such a brilliant help today. We'll be sure to pass on your lovely feedback to him.

Thanks for choosing Cuckoo!

- Social Media Support

Bewertet mit 5 von 5 Sternen

Yashika is really helpful

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Johnny,

We're so pleased to hear that Yashika was really helpful. We'll make sure your kind words are passed on to her. Thanks for choosing Cuckoo!

- Social Media Support

Bewertet mit 5 von 5 Sternen

Very friendly and on point service

Very friendly and on point service

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Rebia,

We're delighted to hear you received such friendly and spot-on service. Thanks for taking the time to share your feedback and for choosing Cuckoo!

- Social Media Support

Bewertet mit 5 von 5 Sternen

Communicate smoothly

I communicated with Ankit. P. His service is very smooth.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi there,

Thanks for the 5-star review! We're delighted to hear Ankit provided such a smooth service experience. We'll be sure to pass on your kind words to him.

- Social Media Support

Bewertet mit 5 von 5 Sternen

Appreciate the prompt and efficient…

Appreciate the prompt and efficient help from Aaliya ro resolve our router issues!

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi there,

Thanks for the 5 stars! We're delighted Aaliya could help get your router issue sorted quickly and efficiently. We'll be sure to pass on your lovely feedback.

Thanks for choosing Cuckoo!

-Social Media Support

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service - so easy to get through to a human agent. Aniket was really friendly and helpful, they got everything sorted for me quickly and easily. Happy days!

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi there,

We're glad to hear Aniket was friendly, helpful, and got everything sorted quickly and easily for you. Being able to speak to a real person when you need support makes all the difference, so it's great to know you had such a positive experience. We'll be sure to pass on your kind words.

Happy days indeed!

- Social Media Support

Bewertet mit 5 von 5 Sternen

Yashika was able to resolve my query…

Yashika was able to resolve my query quickly and professionally.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi there,

Thanks for taking the time to leave us a 5-star review! We're delighted to hear that Yashika was able to resolve your query quickly and professionally.

- Social Media Support

Bewertet mit 1 von 5 Sternen

Terrible Customer Service

Arshad was excellent today. Prompt and clear responses to all my questions.

Edit: I stand by what I said about Arshad. He was very good as a first point of contact. After speaking to someone else about upgrading my contract, the customer service was TERRIBLE. Bad to the point of lying to me about costs of equipment.... This lead to me cancelling my services and I am currently looking for other providers.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Luis,

Thanks for the lovely feedback! We're so pleased to hear that Arshad provided prompt and clear answers to all your questions. We'll be sure to pass on your kind words to him.

- Social Media Support

Bewertet mit 5 von 5 Sternen

Helpful advisor (Aaliya) around moving…

Helpful advisor (Aaliya) around moving my service. Quick and knowledgeable.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Sefton,

We're delighted to hear Aaliya was able to help with your move. It's great to know she provided quick, knowledgeable support and made the process as smooth as possible.

We'll be sure to pass on your kind words.

- Social Media Support

Bewertet mit 4 von 5 Sternen

Surya his very helpful person he has…

Surya his very helpful person he has helped me to connect best ways erro 6 pro extender cable erro 7 dual band mass WiFi I hope it is working for right speed, very good customer service and support.

27. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Mahendra,

We're pleased to hear our staff was able to help you get set up with your equipment and provide the support you needed. It's great to know you found him helpful, knowledgeable and supportive throughout.

Thanks for taking the time to leave your review.

- Social Media Support

Bewertet mit 5 von 5 Sternen

Excellent Technical Support from Aloto

We experienced an unexpected broadband outage on 26 October and contacted Cuckoo for assistance.

Aloto was extremely helpful, providing clear instructions on how to get our connection back up and running.

The issue was resolved within approximately half an hour, with minimal fuss. Friendly, efficient and knowledgeable support throughout.

Many thanks to Aloto for getting us back online so quickly!

26. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Alex,

We're so pleased Aloto was able to get you back online so quickly. We know how important it is to stay connected, so it's wonderful to hear their friendly, knowledgeable support and clear guidance helped restore your service within half an hour.

We'll be sure to pass on your kind words.

Thanks for taking the time to leave such a lovely review and for choosing Cuckoo!

- Social Media Support

Bewertet mit 5 von 5 Sternen

Yashika was polite and understanding…

Yashika was polite and understanding and resolved my issue.

27. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Christine,

We're so pleased Yashika was able to get your issue sorted. It's lovely to hear she was both understanding and polite throughout the process, and we'll make sure your kind words are passed on to her.

- Social Media Support

Bewertet mit 5 von 5 Sternen

Quick responses in chat

27. Oktober 2026
Bewertung ohne vorherige Einladung
Cuckoo Broadband-Logo

Antwort von Cuckoo Broadband

Hi Robert,

We're delighted to hear our team was quick to respond and able to help via chat. Providing fast, friendly support is what we aim for, so it's lovely to know we got it right for you.

Thanks for the review and for choosing Cuckoo!

- Social Media Support

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