CRUISE MONKS Bewertungen 637

Staff have been quick to answer enquiries and Lucy very efficient at arranging alternative flights for our trip

Dan was very helpful and patient. He explained everything thoroughly

Heather replied immediately, sorted out our flights and amended them to our needs. Fantastic

Dan was great. Gave a really good deal as we hadn't booked through cruise monks before. Really good experience. Would definitely recommend booking through this company

Dan was excellent, clear and precise throughout the booking process. He offered follow up calls at a later date if we need to check anything out.

Dan who I dealt with was excellent; answered all our questions clearly and succinctly. He was also polite and responsive and helpful: full marks.

I had already rung twice before and had to wait a long time eventually leaving my number for a call back. Which by the time I rang again and spoke to Dan I had not received. I did not have to wait very long at all to speak to Dan. I would have thought that an inclusive queuing system that incorporated those who had left a number would be better. Also a system that tells you where you are in the queue would be helpful.

James was very helpful and very easy to talk to

Lucy was so helpful, professional and responsive when sorting out flights for our cruise in Japan. Nothing was too much trouble and she went to a lot of effort finding options on flights that would suit us best and come in at a great price. Thanks Lucy for all of your help!

Dan was a very personable agent, he was very friendly and knowledgeable.
He was also very patient.

James was great! Competent and knowledgeable. Very helpful. Telephoned me after I left a message after waiting for nearly an hour. Your wait time is too long. Perhaps you could implement a ringback facility.

Our travel consultant Dan was fantastic. He is very knowledgeable about all aspects of cruising. Its the second cruise we have booked with him. He goes above and beyond to be helpful. Cruise we done in December was brilliant and such good value. Cannot recommend Dan and cruise monks highly enough. Sue and Aaron

James was extremely helpful when we had to unfortunately cancel our holiday. He answered all my questions and was fery reassuring. He kept me in touch and quickly sent me the paperwork I needed.

Fantastic deals are only part of the service. We had many questions and wanted to change airports and flights to make it work for us.
We dealt with a gentleman called James. Never failed to ring us back and nothing was to much trouble.
This is the first time we have booked with Cruise Monks as we wanted to see how it worked out.
Would have no problem booking again and will. Also happy to recommend to friends.
Big shout out to James. Well done

Such lovely people to deal with. Answers all questions that are asked. Very informative about all aspects of cruising and travelling. Highly recommend this company.

Heather responded to a query in relation to an existing booking confirmation and was able to retrieve details and forwarded them on promptly.

Wendy was very fast to respond with comprehensive answers

Dan is very knowledgable and this is the third cruise he has helped us with. Always available and efficient

My booking was dealt with without a hitch. Dan was very pleasant, professional and efficient.

Great cruises at great prices and excellent service as always from Dan