The advisor took time and paid attention to our requirements. He offered sound advice when considering options such as drinks packages. He was professional whilst clearly helping us to make a decisio... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After hearing about Cruise Monks from a friend we signed up to the mailing list and we're really pleased with the frequency and quality of the offers that came through. Called and spoke to Dan wh... Mehr ansehen
Brilliant .. Dan was our assistant and he was really informed, so polite and courteous and that amazing that we encouraged our friends to book and they did! .. Thankyou Dan you are a credit to Cruis... Mehr ansehen
We had obviously booked a trip with Cruise Monks I had medical issues on board involving 3/4 trips to on board Drs and a trip to shoreside hospital in Rio. Our flights home were via LHR to MAN... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.
Kontaktinformationen
14 Jasmin Close, HA6 1BH, LONDON, Vereinigtes Königreich
- 02039944184
- enq@cruisemonks.com
- cruisemonks.com
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Personal and courteous service…
The advisor took time and paid attention to our requirements. He offered sound advice when considering options such as drinks packages. He was professional whilst clearly helping us to make a decision about our booking.
Swift reply to inquiry thank you Wendy
Received a call from Dan who guided me…
Received a call from Dan who guided me through the booking process and explained what was and wasn’t included in the package. Very helpful and the process was straightforward.
Dan was absolutely fantastic
Dan was absolutely fantastic. He explained everything in a easy to understand way, gave us loads of options and gave us lots of information about all the services offered.
Brilliant
Brilliant .. Dan was our assistant and he was really informed, so polite and courteous and that amazing that we encouraged our friends to book and they did! .. Thankyou Dan you are a credit to Cruise Monks .. your customer service is outstanding .. Claire Hughes
The 2nd time booking with Adam
Adam once again rang on time and was helpful and polite and found us exactly what we wanted...explaining everything we needed to know. He is an asset to Cruisemonks.
Dan was really friendly and helpful…
Dan was really friendly and helpful getting us what we hope will be our perfect holiday.
Booking was easy and clear
It’s stressful booking such a big trip but Dan went through it all at a good pace, was very clear, happy to pause and answer questions. The deal was amazing, and they didn’t suddenly up the price while you were booking which has happened to me with other companies. I felt really confident in the details of my trip and that it’s going to turn out as advertised
Dan was the perfect holiday advisor
Dan was so knowledgeable, efficient but friendly and got us a really good deal. More than happy!
Booking went very smoothly
Booking went very smoothly
All my questions were answered by Dan…
All my questions were answered by Dan who told us he had experience in the area we were traveling to and also the cruise company we were traveling with.
Annabelle gave us excellent information…
Annabelle gave us excellent information and Dan was exceptional on his follow up. Can not fault either of them
Great service from Dan
After hearing about Cruise Monks from a friend we signed up to the mailing list and we're really pleased with the frequency and quality of the offers that came through.
Called and spoke to Dan who could not have been more helpful I answering out questions and giving us tips from his previous experience with cruises.
Booked and looking forward to our first (hopefully of many) cruise 👍🏻
BEST POSSIBLE HELP, CONSIDERATION & PATIENCE
Lucy and Andy were helpful in every possible way. They were very kind, considerate and patient. Kept in touch and resolved the problem swiftly. Many thanks.
Lucy replied to me very quickly and…
Lucy replied to me very quickly and alleviated my concerns.
Once I actually got through after a few…
Once I actually got through after a few attempts via website and 50 mins waiting. The experience with Dan was excellent very knowledgeable and attentive with replys. 5 stars for Dan....
Dan was very helpful in booking the…
Dan was very helpful in booking the cruise for me, going through the price, itinerary, flights and etc and was happy to help us get a cabin and dining timings to match up with our family going on the cruise who are booking separate. Would recommend to anyone.
Another great example of great customer…
Another great example of great customer service from Dan. Always helpful, friendly and knowledgeable! Would definitely recommend Cruise Monks
Dan was extremely helpful and answered…
Dan was extremely helpful and answered all our questions for us. I have dealt with him on previous bookings and is very knowledgeable.
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