First class experience with Rachel Peers today, we got a great deal for our cruise booking and was impressed with her knowledge and communication. A very stress free experience. 😁. Highly recommend.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I came across Crui.se completely by accident and am so glad that I did. Rachel was an absolute star, guiding me, a complete river cruise novice, through the minefield of choice. She dealt effortlessly... Mehr ansehen
Unternehmen hat geantwortet
I was treated extremely well by Rachel, Rebecca and Carly. All 3 were friendly and at the same time very efficient. Based on my first experience with Crui.se I would definitely use them again and se... Mehr ansehen
Unternehmen hat geantwortet
Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.
Kontaktinformationen
1 Rilldene Walk, OL11 5WF, Rochdale, Vereinigtes Königreich
- info@crui.se
- crui.se
4,9
Hervorragend
259 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
So easy to book with Crui.se!
The cruise information was extensive & informative. Follow up was helpful and efficient. Booking was straightforward.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your review, Gillian. We hope you have a fantastic time on the Magical Danube in June. If you need any more info please let us know but we'll be in touch before your departure date with more details. Have a good one.
Really helpful staff
Really helpful staff. Great to discuss river cruise with soemone who had been
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for leaving a review, Sharon. You're right, the team are always swanning off on river cruises. What a life, eh!?! You must be excited for your Danube cruise in May. Have a great Christmas and we'll be in touch with more details.
Rebecca was paramount dealing with our…
Rebecca was paramount dealing with our river cruise booking. As first time cruisers I had lots of questions which Rebecca answered with a friendly and professional approach. Excellent customer service.
Highly recommendable company who, I would without a doubt use again.
Thank you
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your lovely review, Jan. We're so excited to send you off on your first cruise in June on the Danube. Let's hope it's the first of many. Rebecca will be on hand to get you all sorted before departing with TUI. If you need anything specific please let us know. Have a great Christmas.
Profissional
We’d been dreaming about a river cruise for our 40th wedding anniversary and had browsed what felt like *every* company out there. Then, by pure chance, we stumbled upon Crui.se — and thank goodness we did!
I fired off an email around 8pm, fully expecting to hear back the next day. So when my phone pinged just 20 minutes later with a message from Rachel, I was seriously impressed. Throughout the process, we asked her for several different options and quotes, and she handled everything with total ease. Within days we had our perfect river cruise picked out and priced.
Just when we thought the deal was wrapped up, Rachel said, “It’s Black Friday — you’re entitled to *another* discount.” Happy days indeed!
I’m absolutely delighted to recommend Crui.se after such a fantastic experience. Rachel was straightforward, knowledgeable, honest, and an absolute pleasure to work with. Next time we’re planning a cruise, they’ll be the very first place we go!
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Wow, Paul. What can I say. This review has literally made our day/week/month. Firstly, we're so appreciative that you decided to book your cruise with us. As a growing company, every booking we get means the world to us.
Secondly, thank you for detailing your experience. To be honest I'm impressed Rachel rang you after 8 pm. (usually by 7:50 pm she's climbing the walls).
Thirdly (I think we're on point 3), we can't wait to send you off on your river cruise in July for your 40th wedding anniversary. We hope it'll be an amazing experience.
We're here before, during, and after the trip to answer any questions. We expect lots of photos, as well as lots of empty bottles. All the best, Paul
A great help
Carley was extremely patient with me. It isn't matter how many questions she was asked, she answered every one without any issues. I had initially asked for quotes for a few different cruises and she provided those, again, without an issue - other holiday companies would only provide 1 quote. The booking experience was easy and fingers crossed, the cruise in July goes as flawlessly as this did. Thank you
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
If only Carley was as patient with me as she was with you, Gillian : ). Great to hear we were able to give you a good selection of quotes and it seems you picked a fabulous itinerary with Celebrity. Secretly, I'm quite jealous. The Med and Adriatic will be amazing in July. Please let us know how you get on when you return. If you need anything in the meantime please let us know. All the best.
Excellent service
Excellent service . Very responsive, able to deal with all queries
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Hi There, many thanks for your 5-star review. We'd love to know who you are so if you can get in touch with the agent who looked after you that'd be great. Have a great week.
Hidden gem, excellent service from start to finish.
Never having done a river cruise and travelling on my own, I had become disheartened at not finding something suitable within my price range. Then I stumbled upon Crui.se!! Rebecca was amazing, she found me some good deals and answered all my questions in a friendly, calm way, ironing out any concerns I had as a solo traveller. Unbeknown to me she even held a cabin as it was the last available one, which ended up being my preferred choice. There was no hard sell, instead genuine customer service and a passion for the travel industry. I wish you well as a newish company.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
This is so lovely to hear. Thanks for sharing, Kim. We should have known that Rebecca would book a wine cruise for you haha. It's truly a stunning itinerary with AmaWaterways and we're sure you'll be made feel right at home. Anything you need in the run up to your March departure date then please let us know. Thanks a million.
Great service so far!
Rachel great at understanding what I was looking for and helped to negotiate a competitive price for a River cruise.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your kind review, Suzanne. Rachel is the modern day Del Boy Trotter when it comes to getting great deals. We're sure you'll have a swell time on your Viking cruise next June. In the meantime we're here if you need anything. All the best
very quick and efficient service…
very quick and efficient service provided by Carley
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for taking the time to review. We really appreciate your cruise booking and will pass your feedback onto Carley, she'll be delighted. Please can you reply to the invite email so we can identify who you are for our records? We've been watching the Traitors so our detective skills are improving but we still can't work out who you are : ) All the best
Great booking experience
Great booking experience initially from Rebecca then Rachel due to annual leave. Would definitely recommend them to others.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your kind review, Darren. If you would have spoken to Carley you would have had a Full House. Italy and Croatia will be stunning next August with Celebrity, bet you can't wait. Anything you need in the meantime please let us know. Thanks a million.
Rachel Peers was very helpful and…
Rachel Peers was very helpful and efficient. Nothing was too much trouble for her. She was dealing with a big booking and was very patient always.
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thank you for your review, Cheryl. I assume you're part of the White party travelling next May, how exciting. We're chuffed that you decided to book your cruise with us. The Douro won't know what hit it after you guys have been. We'll pass Rachel on your great feedback. If there's anything else you need please let us know. Thanks a million
Best service ever!
Best service from an agent ever!
Carley went above and beyond to ensure that our needs were met whilst booking our Douro cruise.
Here's hoping the cruuse us as good as Carley!
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your kind words, Nuala. We're so excited for your Douro cruise in August 2027. We'll pass your lovely feedback onto Carley (you must have caught her on a good day : )
After making a online inquiry for a… Christmas markets River cruise
After making an online inquiry for a river cruise to the German Christmas markets I had a prompt response back from Rebecca.
The cruise I was enquiring about unfortunately had sold out but Rebecca had an alternative which was for 5 days not 4.
Rebecca sent the information over and worked out to be better alternative.
The whole process from the first response to the booking is first class.
Friendly, helpful and professional will recommend and definitely use them again.
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks a lot for the lovely review, Mark. We're so grateful that you decided to book your Christmas River Cruise with us. We're less than 7 weeks away now which will fly by. We can already smell the mulled wine. If you need anything in the run up please let us know. All the best
Very happy with this agent as we have…
Very happy with this agent as we have had lots of info to help us arrange a first time cruise for one of us knowing this is going to be a super experience we are so looking forward to it occurring
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
You're a star, Karen. Thanks for your feedback. We're sure you'll love your cruise with Riviera in April. You picked a cracker for your first cruise, 15 days seeing the likes of Budapest, Vienna and Bratislava. If you need anything in the meantime please let us know. Have a great weekend.
Satisfied customer
This is the first time I have booked a holiday with Crui.se and it was a refreshing experience. My telephone call was answered promptly by a ‘real human’ who was friendly, efficient and answered all my questions and gave me a good price quote. The confirmation email was sent quickly. I was very happy with te service I received.
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Lovely stuff, Sandra. We can confirm that Rachel is indeed a 'real human'. She may disagree after a heavy night out on the town, though. We're super excited for your Rhine Gems cruise in June next year. Anything you need in the meantime please let us know. Thanks a million.
River Cruise Booking made easy.
After making an on-line enquiry, I had a prompt call from Rachel (which I missed). This was followed up very soon with an email. Communication etc has been excellent, professional and polite at all times. The whole process from choosing the cruise and getting the deposit paid has been seemless. I have no doubt that I will book again with them. Can't recommend them enough.
15. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Brilliant stuff, Lynne. It's been a pleasure dealing with your cruise booking. We're chuffed you decided to book with us and we're sure you'll have a great time on the TUI Isla next May. May the fourth be with you! : )
Confused by the riviera website so…
Confused by the riviera website so phoned and was connected to cruise who seem to handle their booking phone lines. Prompt and efficient attention by Rachel who arranged the booking with admirable effective ness
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks, Graham. We actually feel like Riviera's customer service department sometimes : ). They're a great company and will take brilliant care of you on your cruise next June. Let us know if you need anything before then. All the best.
River cruise booking.
I confess that I had not heard of Crui.se before I started searching for a European river cruise. After placing an online enquiry, Rachel called me and after going through some options offered to send me a quote and details. After a couple more calls, online and by phone I went ahead with our booking and am now looking forward to our trip. Rachel was most helpful and the communication from the Company has so far been very good. Many thanks.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your kind review, Tony. We bet you can't wait until next June for your European Gems cruise. It's a very popular itinerary and a great way to explore Europe. We hope this is the first of many bookings. Thanks a million.
River Cruise booking
Very prompt and informative replies to questions which made decisions quite easy. Fairly confident the trip and the arrangements will live up to expectations.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your review, Martyn. We all wish we were as organized as you, planning your 2027 river cruise now. We're sure the time will fly by and hopefully you can get a few more holidays in before then. Anything you need just let us know. Thanks a million.
Great service and very timely.
The advisors I spoke to were very helpful and friendly. Offered me a range of prices which were emailed to me ,as promised, very quickly. After a quick chat with Carley the river cruise was booked. Overall great service, hopefully the holiday will be as well!!!
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for taking the time to review your service, Terry. We're sure you'll have am amazing time on the Douro next May. Carley and Rachel are available if you need anything in the lead up. All the best.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.