First class experience with Rachel Peers today, we got a great deal for our cruise booking and was impressed with her knowledge and communication. A very stress free experience. 😁. Highly recommend.
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Das sagen Bewerter
I came across Crui.se completely by accident and am so glad that I did. Rachel was an absolute star, guiding me, a complete river cruise novice, through the minefield of choice. She dealt effortlessly... Mehr ansehen
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I was treated extremely well by Rachel, Rebecca and Carly. All 3 were friendly and at the same time very efficient. Based on my first experience with Crui.se I would definitely use them again and se... Mehr ansehen
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Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.
Kontaktinformationen
1 Rilldene Walk, OL11 5WF, Rochdale, Vereinigtes Königreich
- info@crui.se
- crui.se
4,9
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259 Bewertungen
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Highly recommended agent.
I am a bit confused as I thought we were booking directly with Riviera. However, Crui.se were excellent. Good personal advice by phone, including prompt call back by Rachel with in-depth knowledge to ensure everything was tailored to what we wanted.
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks, John. We're best friends with Riviera Travel so don't worry, you're in good hands. Thanks for your trust, we've had plenty of Douro bookings this week, must be a sign of the UK weather changing. Roll on next June. All the best.
Excellent service, very helpful and speedy at getting to me. Rachel and other ladies were very helpful and made every effort to answer my lots of questions! Also able to hold a booking for a few days
Oooops put this in box below😏
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Lovely stuff, Julie. It'll be next June before you know it and you'll be sailing down the Douro with a glass of wine in hand and the sun on your face. Great idea on the Lisbon extension also. Rachel and co are on hand to answer any questions in the lead up. Adios for now
Rachel made the whole experience so…
Rachel made the whole experience so quick and easy from start to finish. First class service.
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Lovely to hear that Rachel was able to help book your river cruise for next August, Anne. She'll have a big head with all these compliments. If you have any questions in the run up to your cruise please let us know. Have a great week.
Easy booking with Rachel
Rachel was very helpful, with quick efficient and knowledgeable answers to any question. Offered help with any requests. Would recommend
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your review, Patricia. We're grateful that you chose to book your Blue Danube Cruise with us and excited for next August. We'll pass your lovely feedback onto Rachel. All the best
Antwort von Crui.se
Thanks, Mike
Excellent Customer Service
We booked a River Cruise with Riviera travel but our cruise information came via Crui.se. Our point of contact from then on seemed to be through Crui.se. Our point of contact was a young lady named Rebecca Mann who was excellent throughout. She went above and beyond on a number of occasions. I have medical issues which she dealt with giving me a stress free run up to my holiday. She arranged medical luggage allowance, specific seat allocation and much more. I cannot thank her enough for the level of service.
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your lovely review, Janice. We're delighted that you had a good time with Riviera Travel. We'll pass your kind feedback onto Rebecca as we know she'll be over the moon to hear about your experience. If you need anything please don't hesitate to get in touch. All the best.
Great service.
On my first call just to enquire the pice of the river cruise the call wa answered immediately by Rachel who was very informative without being "pushy". Rachel gave me the details and said that if I wanted to think about it she'd be pleased to answer any questions, she sent me an email with details of the cruise so that I could consider it at my leisure.
When I phoned back next day Rachel again answered immediately, found me a cabin and I booked the cruise. Great service.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
What a lovely review, Marilyn. We truly appreciate the time you took to review your experience and for booking your river cruise with us. You've definitely snagged a bargain on the Douro for next July on our most popular itinerary. If you have any questions in the run up, Rachel will be happy to assist. Have a great weekend.
Efficient, polite and faultless
My enquiry was dealt with quickly and efficiently by Rachel. All queries were resolved immediately, the details being presented with clarity, enabling the booking process for our river cruise to be finalised without any problems.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
And the record for quickest review after booking goes to..........Mr. Kevin Lynas. Thanks so much for your kind review, Kevin. You've picked a superb itinerary in The Blue Danube for your first ever river cruise. We hope you have a fab time next August and we're here to answer any further questions you may have in the run up. Thanks a million.
Easy booking
I am so glad I found this company.
Rachel was so helpful and knowledgeable
The booking process and payments were so easy.
If the cruise goes as well I'll be very happy
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your kind review, Robin. We're so glad you chose to book your Nile River Cruise with Rachel. Looking out the window at the torrential rain I think we'll all come with you. Roll on December. All the best.
First time using this company
First time using this company. They are very efficient they respond to emails promptly and are always happy to answer all questions. I dealt with Rebecca and Rachel on the phone - they were both extremely polite and helpful.
Once we've been on the cruise and everything goes well , I'm sure I'll be using them again ! Thank you Rebecca, Rachel and Carly for your help and efficiency.
5. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your lovely review, Helena. We were chuffed when you decided to book your Riviera Travel cruise with us and what a cracker you picked, too. The Douro will be lovely next June and we hope the 4 of you have a wonderful time. It may seem a while away but it will be upon us before you know it. In the meantime we're here to answer any questions you have. Have a good one.
Fantastic company
Fantastic company. Quick to respond, listen carefully to requirements, got hold of tricky to reach cruise company and very helpful. Can’t thank them enough. Will definitely use them again.
Lisa
5. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks, Lisa. We're super grateful that you decided to book your Rhine cruise with us. We'll keep in touch in the run up and make sure you're kept up to date with any news. Have a great weekend.
Our first time booking a river cruise…
Our first time booking a river cruise on the Danube and sought advise from Crui.se. Had a prompt response to our enquiry with follow up quotations on the same day. Excellent service and provided the options to suit our exact needs.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your review, Andrew. How exciting to be going on your first river cruise next October. We're betting you'll love it and you'll be a seasoned river cruiser in no time. Anything you need, we're just a quick call away. Thanks a million.
Excellent
Rebecca was fast, efficient and friendly. After a previous awful experience booking with a different company, this was very reassuring, and we would happily use Crui.se again.
29. August 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Amazing to hear that Rebecca was able to help, Paul. You've got a great deal with AmaWaterways and you'll be enjoying the Swiss Alps & Rhine Castles in no time at all. We hope you have a fantastic time on the AmaSerena over Christmas and if you need anything in the build up then please let us know. All the best.
Carley was great
Carley was great, sorted everything out for us quickly & expertly, we would definitely recommend Crui.se & will certainly use them again 😊
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks, Jane. We agree, Carley is great. We're chuffed that you decided to book your cruise with us and we can't wait to see how you get on next April with CroisiEurope. In the meantime we're here to answer any questions you have. All the best.
What a pleasure to deal with such an…
What a pleasure to deal with such an efficient company. Rachel was very pleasant, helpful and informative, nothing was to much trouble for her.
Thankyou for your excellent service.
We will definitely recommend you to friends and use your services again.
Many thanks Les
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your review, Les. You must be so excited to go on your journey on the Mekong in October. It's one hell of a deal you got there. If you need anything in the build up to your trip please let us know. Happy Cruising!
Excellent service
The Crui.se team were excellent, answering all our queries quickly and helping us to complete the booking for our cruise to Burgundy and Provence.
Our special thanks to Carly, our initial contact, Rebecca who helped in the interim, and Rachel who completed the booking for us. We would certainly highly recommend this team.
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your kind review, Veronica and David. Seems like you spoke to the whole team while booking your Burgundy & Provence river cruise. You must be getting excited with your trip being less than a month away. If you need anything in the meantime please let any of the team know. Happy Cruising!
Proactive and responsive to our needs
Proactive and responsive to our needs - able to adapt a package to suit us
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your review, Philip. You chose a wonderful itinerary with Riviera Travel and we're sure you'll love the Douro next May. In the meantime if we can be of assistance please let us know. Thanks a million.
Quote produced quickly for exactly what we wanted
Rachel put together a quote very quickly that fitted exactly what we wanted and met our budget. Very helpful as we have found previously.
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks, William. You're basically part of the furniture now and we very much appreciate your continued trust to book your cruise holidays. Roll on October for your Burgundy & Provence river cruise.
Rebecca Mann managed to book us on a…
Rebecca Mann managed to book us on a last minute river cruise Paris to Normandy. Everything was handled with complete ease. She even managed to get us great flight times both outward and return despite only 11 days from booking to departure. Great professional service.
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for your review, Elaine. We're delighted we could get your last minute river cruise booked. We best let you get off and get packed now : ) enjoy your adventure with Avalon and if you need anything in the next few days be sure to give Rebecca a call. All the best
That's the way to do it..
Rachael was excellent. The booking was not straightforward but she managed to sort everything out with a very satisfactory conclusion. Highly recommended.
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von Crui.se
Thanks for taking the time to leave a review, Peter. You picked a cracker of an itinerary and the Lisbon extension is a great choice. The Riviera Rose is also a lovely new ship so we're sure you'll be happy with that. We'll pass your lovely feedback onto Rachel. Have a great weekend.
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