Crui.seBewertungen 

259
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First class experience with Rachel Peers today, we got a great deal for our cruise booking and was impressed with her knowledge and communication. A very stress free experience. 😁. Highly recommend.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I came across Crui.se completely by accident and am so glad that I did. Rachel was an absolute star, guiding me, a complete river cruise novice, through the minefield of choice. She dealt effortlessly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was treated extremely well by Rachel, Rebecca and Carly. All 3 were friendly and at the same time very efficient. Based on my first experience with Crui.se I would definitely use them again and se... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kreuzfahrt-Reisebüro
  2. Kreuzfahrtgesellschaft

Vom Unternehmen geschrieben

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

259 Bewertungen

5 Sterne
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4,9

Alle Bewertungen

(259)

107 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

First class experience

Never thought booking a cruise(when you have never done it before) could be so easy. Thanks to the amazing Rebecca. So knowledgeable, so helpful to firsttime novices.I am so reassured now about this wonderful trip she has found for us. She knew exactly what we wanted and on top of that found a top of the range deal to suit our budget. So grateful, thanks for all your hard work.

24. Januar 2026
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Antwort von Crui.se

Firstly, thank you so much for making your booking with us, Barbara. Secondly, for your wonderful review. Wow, you got a great deal on the Romantic Danube, hats off to Rebecca there. You're going to love cruising with AmaWaterways, they'll take great care of you and Kathleen. If you need anything please let us know but Rebecca will be in touch shortly. Have a great (not too rainy!) rest of the week

Bewertet mit 5 von 5 Sternen

Excellent service

I came across Crui.se by accident when following a link to a river cruise that I was interested in. I was a bit sceptical about it being genuine at first. I left my details and later on that day received a call from Carley. The cruise I was interested in didn't fly direct from Scotland but Carley said that she could look to see who did. She asked what my budget was, when I wanted to go & what kind of accommodation I wanted. She said that she would look to see what was available and email me some quotes. Very shortly after I received said quotes to browse. By the time I'd dithered about emailing some further questions to Carley the date I was thinking of had gone. Carley then looked & found different dates for the same cruise. It was actually cheaper & had more cabin choice. I went ahead and booked & saved myself £260 compared to booking directly with the cruise company. This will be our first river cruise & if it goes as smoothly as the booking process it will be great. Carley was friendly, informative and there was no hard sell. Would definitely use again if booking another cruise.

22. Januar 2026
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Antwort von Crui.se

What have we done to deserve a customer like you, Sybil? Wonderful review and great to hear about the full journey you've been on with Carley. You've picked a stunning itinerary for your first river cruise. You'll get to see Budapest, Bratislava and Vienna. It's like the ultimate multi-city break. We can't wait for July to see how you get on and in the meantime please let us know if you need anything. All the best.

Bewertet mit 5 von 5 Sternen

Lovely people to deal with,very helpful…

Lovely people to deal with,very helpful in booking our River Cruise,answered all our questions,very professional.

21. Januar 2026
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Antwort von Crui.se

Thanks for your booking and your review, Dorothy. We can't wait to wave you off in July on your Danube adventure. We just need to get through January which is taking forever and then your cruise is just around the corner. Have a great day ahead.

Bewertet mit 5 von 5 Sternen

Excellent Service - Highly Recommended

This is our first time booking a river cruise and we couldn't have found a more proffessional, knowledgable and friendly company. Rebecca has excellent knowledge of the river cruise companies and itineries and helped us with our selection & confidence to book our 2026 Christmas Cruise. Thank you to everyone at CRUI.SE we are very glad we found you & looking forward to our river cruise :)

15. Januar 2026
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Antwort von Crui.se

Thanks for your great review, Mr. Pinchbeck. We know that you'll love Christmas on the Danube this year with Riviera Travel. I know it seems a while away but it won't be long coming around (we won't break out the Christmas songs just yet, though). In the meantime Rebecca is here to answer any questions you may have. Thanks a million.

Bewertet mit 4 von 5 Sternen

A really helpful member of staff that…

A really helpful member of staff that answered all my questions & made the booking process for a very special anniversary cruise a breeze.

14. Januar 2026
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Antwort von Crui.se

Thanks for your kind review, Wendy. We hope you have a wonderful time on the Imperial Danube with VIVA next June. If you have any questions in the meantime please let us know.

Bewertet mit 5 von 5 Sternen

New Client

I have recently booked a cruise with your company. Could you please pass on my thanks to Carley, a member of your team. She is very helpful, knowledgeable and professional. She is a credit to your organisation. Thank you Carley.

Kind regards.

Tom Brady

6. Januar 2026
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Antwort von Crui.se

Thanks for your review, Mr Brady. May's just around the corner (although the first 14 days of Jan has felt like 2 lifetimes). The Douro will be lovely that time of year, warm enough to sit out with a glass of wine in hand. I've passed your kind feedback onto Carley who'll be in touch closer to your departure date with more info. All the best.

Bewertet mit 5 von 5 Sternen

We phoned Rachel Peers with an enquiry…

We phoned Rachel Peers with an enquiry about a River Cruise last Saturday. She was extremely friendly, informative and helpful and applied no pressure whatsoever. She agreed to call us back to discuss further on Monday (yesterday) and did so at the appointed time true to her word. We did secure the booking with Rachel who emailed us with all the relevant information and made us feel that we are really being looked after!

12. Januar 2026
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Antwort von Crui.se

Thanks so much for your kind review, Sharon. We're so appreciative that you made your booking with us. June awaits and we're sure you'll have a wonderful time on the Rhone with Riviera Travel. This itinerary is somewhat of a hidden gem and we're excited to hear how much you love it. Please let us know if there's anything else in need but we will be in touch with more info closer to your departure date. Thanks a million.

Bewertet mit 5 von 5 Sternen

Great company

Rachael was extremely helpful and knowledgeable. Went out of her way to understand our specific needs and found the ideal cruise at a competitive price and ideal dates.
We would use this company again without any hesitation.
Thank you

9. Januar 2026
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Antwort von Crui.se

Thanks for taking the time to review your service, David. From what I hear Rachel could hand post the tickets to you as she lives just around the corner (it's the house with the music blaring at all hours!). You've chosen a great cruise in July with Avalon and certainly something to look forward to. Have a great weekend and we'll be in touch.

Bewertet mit 5 von 5 Sternen

This was my first time of dealing with…this cruise company

This was my first time of dealing with this company.
The attention to my requirements was exceptional and the service provided was very courteous

5. Januar 2026
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Antwort von Crui.se

Thank you, Keith, and may we say that your review is both exceptional and courteous also. You're in for a treat on your Rhine Festive cruise in December. A great mix of beauty (Rudesheim and Koblenz) with vibrant cities (Frankfurt, Cologne and Dusseldorf). We're very jealous. Anything you need please let us know. All the best.

Bewertet mit 5 von 5 Sternen

Really friendly service over the phone

Really friendly service over the phone. No waiting on the line. Offered some helpful advice and booked my cruise at a great price discounted from the original. Very happy.

6. Januar 2026
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Antwort von Crui.se

Thank you, Alan. I think you hold the record for the quickest cruise booked. I saw your call come through, went for a cup of coffee and you'd booked by the time I got back. We're so appreciative that you chose to book with us and we hope you have an amazing time on the Danube with TUI in April. We'll be in touch. Thanks a lot.

Bewertet mit 5 von 5 Sternen

Fantastic customer service. Many thanks Rachel.

We spoke with Rachel today who was a mine of information. This is our first cruise so it was very reassuring to speak with someone who was so knowledgable and keen to help. Rachel was very friendly and put us at ease immediately. We will definitely be booking all future cruises with Crui.se.

5. Januar 2026
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Antwort von Crui.se

Thanks for your lovely review, Deborah. We're sure your first cruise will be magical on the Danube with Riviera Travel. You'll be in for a treat while travelling over Christmas and please be sure to let us know how you get on (we expect lots of pics). In the meantime if we can do anything else for you then please let us know. Thanks a million.

Bewertet mit 5 von 5 Sternen

Two couples trying to book a cruise together

We were two couples trying to book a cruise but were struggling to pull everything together. A quick evening call to Rachel set things in motion and by the morning we had the answers we needed to book it all up with Rebecca. Thank you both very much!

31. Dezember 2025
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Antwort von Crui.se

Thanks for your review, Mr Mackie. Rachel and Rebecca were happy to help and we hope that you and the Hadley's have a wonderful time on the Danube in May with Viking. We're here in the meantime if you need anything. Have a great weekend.

Bewertet mit 5 von 5 Sternen

Rebecca and then Racheal were superb

Rebecca and then Racheal were superb. Friendly, knowledgeable and interested in us as customers. not only that but we also got a further £100pp reduction. to use this company is a no brainer! thank-you both.

30. Dezember 2025
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Antwort von Crui.se

Rachel and Rebecca will be over the moon to receive this lovely feedback, Paul. We're super grateful that you decided to book your Danube cruise in May via us. Viking are the GOAT's of river cruising and we're sure you'll all have a superb time. In the meantime keep an eye out for communications from us regarding your booking. Happy New Year from all at Crui.se

Bewertet mit 5 von 5 Sternen

Stress free

The ease of being able to make a booking. A special mention to Carley. Who took the angst out of booking. . Her kindness and help was a good ambassador for the future river cruise.
Caroline

31. Dezember 2025
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Antwort von Crui.se

Thanks for taking the time to review, Caroline. What better way to end 2025 than to book your next river cruise? We look forward to sending you from Berlin to Prague in March 2027. In the meantime have a great 2026 and anything you need we're just a whistle away. All the best

Bewertet mit 5 von 5 Sternen

Mekong Cruise…

My friend and I had been looking at Mekong cruises when I happened to spot a 'Captain's Offer' for APT on Google. The link too me through to Crui.se and to Carley who quickly provided more details of the offer. There was no hard sell or pushy follow up calls. I hadn't heard of Crui.se before but the reviews were very positive so we went for it! Never having cruised before, nor been to Cambodia or Vietnam, we had loads more queries which Carley dealt with promptly. The booking process was so straightforward, I was convinced there must be a catch. There wasn't! The trip was actually with Travelmarvel a subsidiary of APT but per Carley's assurances, they were excellent to travel with. Overall very positive experience with Crui.se

21. November 2025
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Antwort von Crui.se

Wow, Bridget. That's a lovely review to wake up to on a dark, cold Sunday morning. We're delighted you had a wonderful time on your Mekong cruise. Between booking and departure, APT actually split the Travelmarvel and APT brands (still under the APT umbrella as you say quite rightly). We hope to see you back cruising in the New Year but in the meantime have a wonderful Christmas. All the best.

Bewertet mit 5 von 5 Sternen

Good booking experience. My partner and I decided to do a river…

My partner and I decided to do a river cruise. We were recommended the River Douro with Riviera. I tried booking on line but felt I did not have enough information. I completed an enquiry on line and had a very prompt, informative reply from Carley including a link to a potential trip. We were happy and booked. What else can you ask?

15. Dezember 2025
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Antwort von Crui.se

Thanks for your lovely review, Heather. You made a great choice, the Douro with Riviera is one of our most popular itineraries and the Douro Elegance is a beautiful ship. We're sure you'll have a fab time in April. In the meantime anything you need please let Carley know. Have a great Christmas

Bewertet mit 5 von 5 Sternen

Cruise booking A1

Was shopping for a cruise option for a 60th at the start of 2026, came across crud.se and thought I would give them a try. Was pleasantly surprised by the quick response and help getting the right trip. Big thanks to Rachel for making it all a seamless process.
Would recommend booking you first or next trip with Crui.se.

18. Dezember 2025
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Antwort von Crui.se

Lovely stuff, Ian. The Magical Danube awaits in March, just around the corner. Happy to hear that the booking process was seamless. Have a lovely Christmas and roll on next March. Have a good one

Bewertet mit 5 von 5 Sternen

First River Cruise

I was wanting to book our first river cruise for my 50th birthday and came across the ideal one with Riviera. I did an online enquiry with Crui.se just to see if there were any benefits to booking through an agent rather than direct. Carley was really responsive and gave us a great quote for the cruise. In the process of booking, we had contact with both Rachel and Rebecca too - all three of them made the process so simple and made me feel like an individual. Their responses were genuine and personal, I would definitely book with them again.

12. Dezember 2025
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Antwort von Crui.se

Thanks for your lovely review, Julie. We're glad you were treated to all 3 of Charlie's Angels. We're sure your 50th will be a blast with Riviera Travel. Plenty of time before you travel and we hope you'll get a few nice holidays in between now and then. Have a great Christmas

Bewertet mit 5 von 5 Sternen

A very good experience.

My contact was Rachel who was very patient, courteous and friendly. She forwarded a lot of information and photos to assist in our decision. A very good experience.

9. Dezember 2025
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Antwort von Crui.se

Review #200, Roger. Many thanks for taking the time to review your experience. The Rhine Cruise to Switzerland is 1 of our top 10 best selling cruises so we're confident you'll love it. Roll on July. In the meantime, have a wonderful Christmas

Bewertet mit 5 von 5 Sternen

Great experience booking a holiday

We knew we wanted to go on our first river cruise to either the Danube or the Rhine probably with Avalon who had been recommended to us by 2 people. Elaine found Crui.se who were able to set out simply and very professionally comparisons with other companies which confirmed our choice of Avalon on the Danube. We booked the trip with Carley at Crui.se and our upgraded cabin was even upgraded again without charge. In the meantime another holiday caught our eye and we got a quote for that the next day. Can't wait for our Danube trip. So far so good. Thanks Carley and thanks Crui.se

9. Dezember 2025
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Antwort von Crui.se

What a lovely review, thanks Chris. You've booked an amazing first time river cruise in the Danube Dreams with Avalon. May won't be long coming around and I'm sure you and Elaine will have an amazing time. Your 2026 New Years Resolution sounds like it's going to be holiday related and here's to many more cruises. All the best

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