Crui.se Bewertungen 259

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First class experience with Rachel Peers today, we got a great deal for our cruise booking and was impressed with her knowledge and communication. A very stress free experience. 😁. Highly recommend.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I came across Crui.se completely by accident and am so glad that I did. Rachel was an absolute star, guiding me, a complete river cruise novice, through the minefield of choice. She dealt effortlessly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was treated extremely well by Rachel, Rebecca and Carly. All 3 were friendly and at the same time very efficient. Based on my first experience with Crui.se I would definitely use them again and se... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kreuzfahrt-Reisebüro
  2. Kreuzfahrtgesellschaft

Vom Unternehmen geschrieben

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

259 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,9

Alle Bewertungen

(259)

107 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Cruise Booking Made Stress Free

First class experience with Rachel Peers today, we got a great deal for our cruise booking and was impressed with her knowledge and communication. A very stress free experience. 😁. Highly recommend.

29. Juni 2026
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Antwort von Crui.se

Thanks for your review, Fred. We barely had a chance to get you on the system and we saw this pop up and we're delighted with it so thank you so much. You've chosen a cracker with Riviera and we can't wait until next June to send you off on your Budapest and Black Sea Cruise. In the meantime we're here if you need anything. All the best.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service found me cheapest price and adviced on cabin number

14. Juni 2026
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Antwort von Crui.se

Thanks for your review, Tracy. Glad we could help you get the best price on your upcoming Rhine cruise with TUI. Roll on July. If you need anything just let us know. All the best.

Bewertet mit 5 von 5 Sternen

First Class Service

I was treated extremely well by Rachel, Rebecca and Carly.
All 3 were friendly and at the same time very efficient.
Based on my first experience with Crui.se I would definitely use them again and secondly would recommend them to others.

15. Juni 2026
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Antwort von Crui.se

Thanks for your kind review, Robert. You don't waste any time I see. Booked on 16th of June, departing on the 4th of July. We love it. We'll make sure to get you all sorted for your Rhine cruise with Avalon before you set sail. All the best.

Bewertet mit 5 von 5 Sternen

Easy cruise booking

Efficient, responsive and helpful staff who were also lovely to deal with.

19. Juni 2026
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Antwort von Crui.se

Thanks for your review, David. We hope you and your travelling group have a fantastic time in September with Travelmarvel. A great itinerary seeing so many top European cities at a brilliant price too. We'll be in touch before your trip to make sure everything is squared away. Enjoy the weather today!

Bewertet mit 5 von 5 Sternen

Totally satisfied.

I came across Crui.se completely by accident and am so glad that I did. Rachel was an absolute star, guiding me, a complete river cruise novice, through the minefield of choice. She dealt effortlessly with all my stupid questions and between us we arrived at the perfect way for me and my wife to enjoy our Ruby Wedding Anniversary. I will definitely be using Crui.se again to help arrange my next nautical adventure. Thank you Rachel.

10. Juni 2026
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Antwort von Crui.se

Thanks for your review, Andy. I would say that there's no such thing as a stupid question but my wife regularly reminds me that most if not all of my questions are stupid but there we go eh! We can't wait for you to set sail with Riviera Travel next September on The Blue Danube for your Ruby Wedding Anniversary. It'll definitely be one to remember. In the meantime whatever you need just let Rachel know. All the best.

Bewertet mit 5 von 5 Sternen

Excellent service for our first cruise

As newbies to cruising Rachel was excellent in supporting us through the process and providing a number of suggestions having listened carefully to our requirements. The booking process was very simple

28. Mai 2026
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Antwort von Crui.se

Hey, thanks for your review, Caroline. Great to hear Rachel was so helpful. I see you've gone for Burgundy & Provence, beautiful scenery to enjoy on your cruise. We're sure you'll be hooked after it. We're here in the meantime if you have any pre-departure questions. A bientot.

Bewertet mit 5 von 5 Sternen

Rachel was clear

Rachel was clear, kind and helpful

29. Mai 2026
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Antwort von Crui.se

Thanks for your review, Joyce. We can't wait til September to send you on your way to the Rhine with Riviera Travel. You'll have an absolute ball. In the meantime please let Rachel know if you need anything. All the best.

Bewertet mit 5 von 5 Sternen

Excellent customer service.

Following the reply to our online query we chose to call and spoke to Rachel who was brilliant. She gave fantastic advice throughout, from fight times to make sure we boarded at a good time, to the choice of deck and cabin location. This will be our first river cruise and her experience helped us make a really informed decision. There was no pressure at all and we know we got the best possible price. Thank you Rachel 😊

25. Mai 2026
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Antwort von Crui.se

Thanks so much for your kind review, Sandra. You picked a cracker for your first river cruise. The Blue Danube with Riviera Travel is one of, if not the best seller we have. You got a great deal too by the looks of it. Rachel is always on hand if you have any questions in the lead up and we're excited to hear how you get on. Hope the weather is as good near you as it is here. All the best.

Bewertet mit 5 von 5 Sternen

Well, that was above expectation

Well, that was made easier than most dealings with corporate bodies nowadays when no one wants to actually talk to you. From initial interest, to signing off my booking, took less than 90 minutes and I have everything I need. TUI do river cruises well. Not sure if I want the world to know in case they book everything before I get a chance, but, here goes. They could be called Easicruise really, it’s that simple and a cruise seems to give everything I need. Just need to book some excursions now… but for now, give them a try if you have never been on a cruise. No need to pay twice as much for a great experience … Phil (Midlands UK)

20. Mai 2026
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Antwort von Crui.se

Wow thanks for your review, Phil. You may hold the record for quickest booking ever. From initial contact to booking was lightning fast, a man who knows what he wants and no messing about. We're here to be your personal cruise consultancy but please do let the world know...these kids have gotta eat! We'll be in touch before November and we hope you have a great Summer. All the best.

Bewertet mit 5 von 5 Sternen

Our 2nd Riviera cruise!

We had been with Riviera before on the Douro river cruise. It was fabulous.
Carley has been extremely helpful in guiding us through the booking of our next cruise. Any questions I asked (I had a few!) - she responded to immediately which made the planning and booking much easier for us.
Thanks Carley.

14. Mai 2026
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Antwort von Crui.se

Thanks a million, Gillian. Lovely to hear you're coming back to Riviera after the Douro, that's a fabulous one to have done. Carley's great with the questions, ask away is her motto, so you were in the right hands. The Blue Danube on the Geoffrey Chaucer is a beauty, you've a treat ahead in September. We'll be in touch in the run up. All the best!

Bewertet mit 5 von 5 Sternen

Totally stress free!

Totally stress free!
Whole process very straightforward with lots of information and advice given.
I booked our cruise within 24 hours of our first contact

20. Mai 2026
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Antwort von Crui.se

Thanks a million, Anthony. Great to hear it was all so straightforward, that's exactly how it should be, and Rachel's brilliant at giving you everything you need without the faff. European Jewels on the River Duchess is a cracker, you've a lot to look forward to. Plenty of time yet til September but we'll be in touch in the run up. All the best!

Bewertet mit 5 von 5 Sternen

Looking forward to upcoming river…

Looking forward to upcoming river cruise from Amsterdam to Budapest . We felt very confident in proceeding with the booking after speaking to Rachel who was extremely knowledgeable about the vessel and the destinations that will be visited.

22. Mai 2026
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Antwort von Crui.se

Thanks a million for the kind words, Alan. Rachel really knows her stuff so you're in safe hands. Amsterdam to Budapest is a brilliant route, you'll get the best of everything along the way, and the Polaris is a lovely ship to do it on. Not long to go now til the 8th. We'll be in touch in the run up. Enjoy!

Bewertet mit 5 von 5 Sternen

Personal sevice at its best.

Absolutely delighted with the personal service from Rachel. Even gave me a holding reply on Sunday morning (even though the office was closed).
Gave me a good choice of cabin from those left.
Also got me a cracking deal price-wise.

18. Mai 2026
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Antwort von Crui.se

Thanks for your kind review, Terry. Ah sure what else would Rachel be doing on a Sunday morning haha. That's a great deal she got you with AmaWaterways, some crazy deals out there at the moment. We'll be in touch in the run up to November. Enjoy the upcoming long weekend. All the best.

Bewertet mit 5 von 5 Sternen

Booking was so easy

Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent travelled with Riviera since covid but prior to that had holidayed several times with them and always found them polite, efficient & offering excellent holidays. I have 2 booked in the next 6 months. I have no hesitiation in recommending them.

11. Mai 2026
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Antwort von Crui.se

Thanks Valerie — love that it was sorted from the car in minutes, that's exactly how it should feel. Rebecca will be chuffed to read this. Lovely to have you back with Riviera too; Springtime in the Netherlands on Oscar Wilde is a beautiful week, and the tulips in late April are something else. Anything you need between now and then, just shout — and enjoy the other one too.

Bewertet mit 5 von 5 Sternen

Nothing was much too trouble

Nothing was much too trouble, every query was answered in good time and in a helpful way.

11. Mai 2026
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Antwort von Crui.se

Thanks Simon — really kind of you. Rebecca will be pleased to hear it; that "nothing's too much trouble" approach is exactly what we ask of the team. Rivers & Castles with AmaWaterways is a beautiful itinerary, and August's a lovely time to do it. Anything you need between now and then, we're here.

Bewertet mit 5 von 5 Sternen

very good service

Got back to me straight away after online enquiry with several choices. Gave me an alternative when original choice had booked up, then sorted out the details, flights and made booking. Great price as well.

15. Mai 2026
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Antwort von Crui.se

Thanks Roger — glad we could get back to you quickly and find a good alternative when the first option filled up. Rebecca's brilliant at that side of things, and she'll be pleased to read this. European Gems with Travelmarvel is a cracking 14 nights — you've got a lot to look forward to in July. Anything you need before you go, just shout.

Bewertet mit 5 von 5 Sternen

Excellent service from Cruise Travel Agency

After linking with your REP/ Carley, she took a lot of time and effort to explain our Riviera Cruise in response to the many questions we had. This required a lot of information for her to obtain and feed back to us, which made us happy to book the holiday. So a big thanks to Carley from us. From this, it is hoped we are in good hands to experience a great holiday cruise. Lynda King

27. April 2026
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Antwort von Crui.se

Thanks Lynda — really appreciate you taking the time. Carley will be delighted to read this; she does take pride in getting every question answered properly, however many there are. The Blue Danube on the MS Riviera Radiance is a brilliant choice, and you and Martyn are in for a treat in July. Anything else you need before the 24th, you know where we are.

Bewertet mit 5 von 5 Sternen

We have used Crui.se before

We have used Crui.se before, and as before, Rachel dealt with our enquiry quickly, efficiently and friendly , such that we were able to book the cruise we wanted very quickly and easily

8. Mai 2026
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Antwort von Crui.se

Thanks so much, Peter — lovely to have you back with us, and great to hear Rachel looked after you again. She'll be chuffed to read this. Wishing you a fantastic cruise in July, and we're here whenever you need us in the run-up.

Bewertet mit 5 von 5 Sternen

Excellent value for money

Excellent value for money. I found this company very easy to deal with and they were very helpful with our booking.

7. Mai 2026
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Antwort von Crui.se

Thanks Dawn — really kind of you to say. We're so glad the booking process was smooth, and chuffed to have you with us for Magnificent Europe in July. Budapest to Amsterdam is a wonderful way to see the heart of Europe, and the weather should be properly on your side.

Anything you need between now and embarkation, just shout. Have a wonderful cruise.

Bewertet mit 5 von 5 Sternen

Our contact person was Rebecca and she…

Our contact person was Rebecca and she was exemplary in her manner, level of helpfulness and patience with providing answers to our many questions. We needed to link our booking to one already made by our friends and to check the suitability of the different excursions on offer. Both objectives were convincingly achieved and Rebecca made the whole booking process a really positive experience.

30. April 2026
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Antwort von Crui.se

Thanks for your review, Nicholas. We're happy that Rebecca was able to help you link up with your friends. We hope you have an amazing time on your Rhone cruise in September. We're here if you have any further questions but will be in touch sooner to your departure date. Have a great Bank Holiday Monday.

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