Prompt delivery to N Ireland within a few days of placing order. Lawnmower and strimmer were extremely well packaged and were undamaged! Items were simple to put together with basic instruction pamphl... Mehr ansehen
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Das sagen Bewerter
I had a fault with my lawn mover within guarantee period. My support query was very quickly responded to, I was offered a refund or replacement. A refund was sent on my request asap. Great no non-sens... Mehr ansehen
I needed a spare part, contacted them, instead of them just quoting me for the part, they asked for the serial number and when I bought it, and if it was under two yers, they would supply FOC. My mowe... Mehr ansehen
Marvellous after sales service, quick delivery of faulty parts, and stuck with their guarantee promise, can’t fault them.
Unternehmensdetails
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Vereinigtes Königreich
- cleva-uk.com
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Das haben sich andere Leute angesehen
Great battery powered mower
Never owned a battery mower before but took the plunge with the Lawn Master and it’s as good as the on line reviews suggested. Ordering direct was very easy and kept well informed on when the delivery was due, but the icing on the cake is the mower itself.
Reasonably lightweight 2 batteries with lots of power on tap and 6 easily adjusted height settings all add to a very pleasant grass cutting experience
First time
This was the first time I have dealt with the company. Everything was spot on, fast delivery and product very good.
Really great company and very helpful…
Really great company and very helpful service
Package arrived no damage
Package arrived no damage
Put together and cut the new lawn perfectly
Love the rear roller- deffo a game changer
Strummer also very light and easy to use
Highly recommended
👍👍
Quick and clear
Quick and clear. Once I made the purchase I received a prompt email to confirm purchase followed by another email confirming dispatch. Delivery was within 2 working days which is great for something as big as a lawnmower.
Delivery was awful
Delivery was awful, i dont think you know what 24hrs are🙈
Strimmer
Item exactly as described, well packed and arrived quickly
Very good service
Ordering process was easy to navigate, item delivered quickly, good customer service
Great products that work very well
Great products that work very well. Fast delivery on consumables.
Good mower, good price
Good mower, good price. I needed a smal, lightweight mower to lift up on to a raised lawn and this product really fitted the bill. I can lift it without fear of doing myself a mischief!
I’ve been waiting for the support…
I’ve been waiting for the support ticket resolution since April. My son bought me an L10 Lawnmaster for my birthday.
It has not ever worked correctly because it overheats within minutes of starting up.
I’ve been slowly losing my mind trying to troubleshoot the issue but it’s the hardware and the 2 year guarantee is not worth the paper it is written on because they never respond.
Based on my experience with the hardware and ‘support’ by ‘Deb’ buy a mower from another company.
Good service
I placed my order & was given a day & time of delivery. I was going to be out at that time, so gave details to deliver to a neighbor. On returning found a note to say delivered to next door, even gave the name of my neighbor. Was pleased with the thoroughness & helpfulness. Full marks. Also my Lawnmaster mower is really good, easy to assemble & cuts the grass perfectly.
Lawnmaster
Speedy next day delivery
Easy setup
Able to start mowing as soon as the battery was fully charged
Nice finish to the lawn
Very pleased 😀 with everything…
Very pleased 😀 with everything delevered really quick and a great hoover thank you
Great service
I contacted company earlier today regarding a faulty battery.
Spoke to a lovely lady Amelia who agreed to send me a replacement.
Great service and thank you Amelia for your 1st class service
Does what it says(though quality issue)
Great price and super quick delivery. Having purchased from them before, I know it's a quality bit of kit. It's powerful (bit noisy though) but it does clean well. One slight surprise was that I found the base damaged(cosmetic) where the hose is stored. As the unit comes with the hose ready fitted and wrapped round I never noticed, and the box was sealed and unmarked. Concluded must have been done in the factory 🤔 lapse in QC!
Would have rated 5☆ otherwise.
Certainly one of my best aftersales experiences with any product
Amelia has been super nice and incredible with addressing my query about an issue I had with my new lawnmower promptly - it has been one of the best examples of customer service I received from any business. The product (LawnMaster 1800W) is also quite decent to operate and move around. I can definitely recommend LM based on my experience.
Excellent customer service
Received a replacement for a faulty grass trimmer which was purchased a year ago. Motor seemed to have stopped working. Online customer service was great, replacement trimmer sent out very quickly.
What great services!!!!!
Very helpful and professional people.
Delivery experience was awful...
Ordering was easy, the delivery was awful which Cleva advised was nothing to do with them even though DPD is their courier through choice.
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