Terms and Conditions are designed to rob you out of your money. Once you add money to your wallet, they will charge you 2 pound of admin fees and weeks to get it refunded, while other applications sim... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tee-Jay was very helpful when helping move my credits across. Good customer service. A little bit slow with little updates but efficient overall!
Unternehmen hat geantwortet
Faced a minor issue while using the washer and had reached out to live chat support. Ellie was super helpful and responded very quickly and helped me resolve the issue.
Unternehmen hat geantwortet
Had to use customer support for the first time. Beth was very friendly and quick to reply to my concerns. She refunded the transaction quickly and flagged the issue internally. Great team :)
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Circuit is the UK's market leader in managed laundry providing high-quality services.
Kontaktinformationen
Halifax Road, HX6 4AJ, Ripponden, Vereinigtes Königreich
- 01422 820040
- tp@circuitgroup.com
- circuit.co.uk
4,2
Gut
1589 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Answers are direct in times of need and…
Answers are direct in times of and customer service is amazing.I spoke with Tori today because I needed a refund and she provided detailed replies and recommendations that could ease my situation in the future.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good afternoon Aminata,
Thank you for taking the time to leave a review. It is lovely to read that Tori was able to help with your query and get this resolved for you.
Thank you, Isobelle.
Remarkable Tori
Tori was really helpful. She was quick to respond, and helped me solve my problem within minutes!
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good afternoon Huzaifa,
Thank you for taking the time to leave a review. Your feedback is valuable to us and we will make sure this is passed on to Tori.
Thank you, Isobelle.
Smooth communication
Smooth communication, was refunded for a washer that I had payed for that had no water in it. Thank you Tori.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hi Sam,
Thank you for taking the time to leave a review! It is brilliant to see that Tori was able to help with your washer query.
Thank you, Isobelle.
Tori solved the problem very quickly.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good afternoon,
Thank you for taking the time to leave feedback! It is great to read that Tori was able to help resolve your query quickly.
Thank you, Isobelle.
Thanks for the help Tori!
Ran into some trouble with my phone number verification and Tori from customer support was incredibly helpful and patient with my situation! :)
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hi,
Thank you for your review, I will make sure your feedback is passed on to our support team. We are glad to hear that we were able to provide you with a great customer experience while speaking to our team regarding your query.
Thank you, Isobelle.
Tee-Jay was very helpful this morning…
Tee-Jay was very helpful this morning dealing with my issue.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is great to read that Tee-Jay was able to help with your query this morning.
Thank you, Isobelle.
Transferring money between apps is…
Transferring money between apps is really fast and convenient.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hi Erika,
Thank you for taking the time to leave a review. It is brilliant to hear that you have had a positive experience when having your balance transferred between apps.
Thank you, Isobelle.
Jamie Silcox - a great asset to Circuit Laundry
Jamie Silcox is our customer relations manager for the launderettes here at Lancaster University. He is always unfailingly friendly, positive, and super responsive to emails/calls. Since working with Jamie, any issues with my launderette have always been resolved usually within 24 hours, and we are providing students with a much better experience as a result. Jamie has recently assisted with adding some accessibility features to a launderette on campus - a time-consuming job which he did gladly, and when the student requested some further works he was back within a couple of days to take care of that as well. Superb service, always a pleasure to see him!
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hi Stephen,
Thank you for taking the time to leave a review following on from Jamie's visit to site last week. It is lovely to read about the positive impact one of our Site Performance Managers has had on site and that they have gone above and beyond to ensure that the machines are accessible for all the students.
Thank you, Isobelle.
Helpful and kind staff
I had a problem with one of the laundry machines in my student accommodation due to there being a malfunction with the machine. Thankfully, I rang them up and was helped massively by a girl called Ellie who was very kind and helpful and the problem is getting sorted on Monday thanks to her.
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good afternoon Louis,
Thank you for taking the time to leave a review. I am sorry to hear that you experienced an issue with one of the machines on site but it is great to see that Ellie was able to help with your query.
Thank you, Isobelle.
Craig at The University of Nottingham
Craig at The University of Nottingham was a great help, i wouldn't have got my laundry done without him.
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hi Andrew,
Thank you for taking the time to leave a review. It is lovely to read that Craig was able to assist you with your laundry and provide a great customer experience.
Thank you, Isobelle.
Not accessible
This app is not accessible for visually impaired. The customer service is understanding of my circumstances but has no solution. Unable to topoff without assistance. Unacceptable
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hi Smith,
Please reach out to care@circuitgroup.com and confirm the site where you are using the machines. We would like to help put a plan in place to make this system accessible for you as we have done at other universities.
We look forward to hearing from you.
Thank you, Isobelle,
I had a very unpleasant and awful…
I had unpleasant experience with a customer service representative named Curtis today, 27 January 2026.
I contacted support via live chat to ask when I could expect the remaining balance from my Circuit account to be refunded. During the interaction, Curtis stated that she was unable to understand my question and responded in a rude manner before ending the chat. She also instructed me to contact customer service by phone; however, I am unable to speak, which is why I was communicating through live chat.
I am concerned that stating an inability to understand a straightforward customer inquiry and redirecting the customer elsewhere is not appropriate behavior for a trained customer service representative. Additionally, at the end of the conversation, Curtis did not provide a link that would allow me to leave feedback about my experience on your website.
I found this interaction unprofessional and disappointing.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good afternoon,
I would firstly like to apologise for the negative experience you have had when speaking with one of our customer service team. This is not the experience we want for our users.
Please be reassured this has been picked up internally and this incident will be investigated.
If you can please reach out to care@circuitgroup.com with your best contact details we would like the opportunity to discuss this further.
Thank you, Isobelle.
Ellie help me to result the problem so…
Ellie help me to result the problem so quickly.
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is great to see that Ellie was able to help resolve your query quickly.
Thank you, Isobelle.
Had a great customer service experience…
Had a great customer service experience with Ellie today. She was able to help me with my query & we got it sorted within the one session. Puts me at ease if there’s any issues in future I know it’ll be sorted asap.
24. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to read that Ellie provided a brilliant customer experience and was able to help resolve your query.
Thank you, Isobelle.
exceptional service…
A great app with exceptional service Ellie was a great help when I accidentally paid twice and needed a refund. Thankyou
24. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is great to see that Ellie was able to help fix your payment issue and issue your refund.
Thank you, Isobelle.
Antwort von Circuit Laundry
Hi,
Thank you for your great five star review for Beth!
Thank you, Isobelle.
Tee-jay was super helpful and patient…
Tee-jay was super helpful and patient helping me when the dryer didn’t work
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good afternoon,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to read that Tee-Jay was able to help you when you experienced an issue with the dryer.
Thank you, Isobelle.
Had difficulty with the washing machine…
Had difficulty with the washing machine spoke to Tee-Jay was extremely helpful got it sorted in a few minute
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good afternoon Harriet,
Thank you for taking the time to leave a review. It is great to read that Tee-Jay was able to help with your query.
Thank you, Isobelle.
Customer service
Faulty machines, but amazing customer service. Tee-Jay was on it and helped me right away!
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good afternoon,
Thank you for taking the time to leave a review. It is brilliant to see that Tee-Jay was able to help resolve your query quickly.
Thank you, Isobelle.
a review for helen
Helen from the support team is great. Efficient and helpful. Thank you
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hi Maddie,
Thank you for your great 5 star feedback for Helen. This is lovely to read.
Thank you, Isobelle.
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