Regarding RT SMO WO 34766587: The work was done in a quick and professional manner. Unfortunately, I did not requested it, I signed it off as I was on site then. So that invoice has been rejected as i... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We have contracts with Chubb for various services. On this occasion it was the keypad door security system that was the problem, meaning that the only way in or our the front door was to use the ke... Mehr ansehen
Unternehmen hat geantwortet
We rang up and a very nice lady listened to our problem and made it possible for me speak to the engineer on our phone and he guided me what to do so I could read what the fault was so he knew what h... Mehr ansehen
Unternehmen hat geantwortet
We recently discovered that none of our fobs for the security alarm were not working. When I called the Company, the staff member I spoke immediately understood my problem and arranged for a technici... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Installateur von Sicherheitssystemen
- Lieferant von Brandmeldeanlagen
- Lieferant von Brandschutzausrüstungen
- Sicherheitsausrüstungsgeschäft
- Sicherheitsdienst
Vom Unternehmen geschrieben
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktinformationen
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Vereinigtes Königreich
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Hervorragend
10.032 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Disappointing service from call centre
It took 3 attempts across 3 days to arrange a visit after a fault was reported, leaving us unable to set our alarm system fully. When the engineer did arrive, he was proactive and thorough however.
17. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Mel,
Thank you for your feedback. We are pleased to know you find our service satisfactory. We will strive to provide a more thorough and detailed discussion in future consultations.
Please reach out if you have any further questions or need assistance.
Sincerely,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The young lad is always friendly and…
The young lad is always friendly and efficient and really gets on well with everyone in the branch. Seems like he knows us all really well even though we only see him on the odd occasion for a check.
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
verry helpfull
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Sue,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very happy with the service and staff…
Very happy with the service and staff very helpful
19. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Kay,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb is reliable and responsive..
We rang up and a very nice lady listened to our problem and made it possible for me speak to the engineer on our phone and he guided me what to do so I could read what the fault was so he knew what he needed to do when he got here.
The engineer came as soon as possible and replaced our battery so our alarm would work again.
19. Juli 2026
Antwort von Chubb Fire & Security UK
Dear David,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Regular service by engineers you know…
Regular service by engineers you know and trust to do a good job.
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Roger,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great Aervicr
The arrangements with Chubb were excellent. The staff friendly, helpful and professional.
An all round good experience.
No problems and can highly recommend this company and it's staff.
12. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Ron,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great service!
Chubb responded to my situation very quickly and organised a call out the same day. The engineer solved the problem within 30 minutes and we are totally sorted!
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Janice,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Mr Ward,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very helpful visit from engineer
Very helpful visit from engineer (Jack Bowyer) to replace a battery in a wireless PIR detector. Phoned in advance, very friendly and completed the job quickly and efficiently.
16. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Brian,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Ann,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Gareth is an excellent rechnician and…
Gareth is an excellent rechnician and we are always pleased to see him .
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear John,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer came on time and explained the…
Engineer came on time and explained the problem to be corrected. Also he was very polite.
11. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear David,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great job done by a very talented…
Great job done by a very talented engineer good to see someone who takes pride I his work
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Efficient and knowledgeable service…
Efficient and knowledgeable service provided by the engineer.
9. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Alan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Always helpful and knowledgeable
Always helpful and knowledgeable, Eddie is always helpful. Thanks
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Ricardo,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Tom was polite
Tom was polite, professional, friendly and punctual. He is very patient and great at explaining how things work.
5 out of 5 stars are definitely well deserved.
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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