My Burglar Alarm system required the yearly inspection. I hadn’t yet made an appointment. However the engineer ‘Sam’ happened to be in my area and called to see if it was convenient for him to carry... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Honoured a quote given months ago, engineer arrived on time, installed the upgrade and tidied up after himself, checked over the rest of the system and made sure we understood how the new controller a... Mehr ansehen
Unternehmen hat geantwortet
The engineer arrived on time and at a date that was convenient. He was extremely courteous and competent. He worked his way round the house and garage checking all the equipment causing the minimum of... Mehr ansehen
Unternehmen hat geantwortet
When I telephoned to book the appointment for routine service I explained to your operator that I was having the new fiber cable installed on the 9th November and that I would be going digital. It wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Installateur von Sicherheitssystemen
- auch in
- Lieferant von Brandmeldeanlagen
- Lieferant von Brandschutzausrüstungen
- Sicherheitsausrüstungsgeschäft
- Sicherheitsdienst
Vom Unternehmen geschrieben
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktinformationen
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Vereinigtes Königreich
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Hervorragend
12.105 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Andy has always been great at servicing the extinguishers and very polite and respectable of the site. Always phoned ahead before his attendance.
3. November 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Fast and good communication
Fast and good communication. Efficient testing process. Staff friendly and able to work with minimum disruption to business operations. All good, thank you!
3. November 2026
Antwort von Chubb Fire & Security UK
Dear Miles,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Kenny is my local Chubb engineer and…
Kenny is my local Chubb engineer and he’s really good. Really professional and friendly and has done my annual checks and repairs for a good few years. This is why Chubb gets 5 stars. It’s Kenny. He explains everything well, gives a personal service which these days is rare, on time and knows his stuff.
9. November 2026
Antwort von Chubb Fire & Security UK
Dear Sarah,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
You turned up on time and did the job…
You turned up on time and did the job to my satisfaction.
10. November 2026
Antwort von Chubb Fire & Security UK
Dear Gerald,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Mis-quoted and priced.
was quoted £1898, was told that quote did not contain a part that they missed off, it is around £600 i was told, so effectively £2500, the revised quote is over £3600, thats not £1900+£600.
10. November 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
really helpful and polite solved the…
really helpful and polite solved the problem
10. November 2026
Bewertung ohne vorherige Einladung
Antwort von Chubb Fire & Security UK
Dear Sylvia,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Never book ahead
Never book ahead , always call on the day to say just round the corner
10. November 2026
Antwort von Chubb Fire & Security UK
Dear Richard,
We appreciate your feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Joe the service engineer was great and…
Joe the service engineer was great and was very helpful in sorting out the serving and replacements that we required. He made the process and easy and smooth as possible given a complicated site layout and issues with access.
7. November 2026
Antwort von Chubb Fire & Security UK
Dear John,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Regular maintenance team very good
Called for an appointment for regular appointment - phone answered very quickly and a suitable appointment booked immediately.
9. November 2026
Bewertung ohne vorherige Einladung
Antwort von Chubb Fire & Security UK
Dear Pat
Thank you for your review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
"
"Dear Valued Customer,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
I gave a call to get a quotation to…
I gave a call to get a quotation to move alarm keypad and received a good response that they can send engineer tomorrow for it. Have to wait for this work.
9. November 2026
Bewertung ohne vorherige Einladung
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Annual Service
Perfect appointment for me, thanks to Andy.
Could not have been more efficient & helpful.
Thank you.
9. November 2026
Antwort von Chubb Fire & Security UK
Dear Vivien,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Mark is always super helpful during his…
Mark is always super helpful during his visits, taking time to explain what he's doing.
6. November 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Installation checked and in order
Installation checked and in order. Engineer pleasant and left in order.
7. November 2026
Antwort von Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Your excellent engineer
Your excellent engineer, whom we like and trust. It is ALL ABOUT THE PEOPLE.
31. Oktober 2026
Antwort von Chubb Fire & Security UK
Dear Sean,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Fabulous
The engineer (Donny) was most informative about our De-fibs plus always gives excellent service.
7. November 2026
Antwort von Chubb Fire & Security UK
Dear Paul,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Friendly and efficient engineer.
7. November 2026
Antwort von Chubb Fire & Security UK
Dear Michelle,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Reece is always fantastic when he comes…
Reece is always fantastic when he comes to do the servicing of our Fire Panel, he never disrupts the running of the dental practce, and is just an all round great person!
thanks Maria Witt
Portman Dental
Norfolk Row
Sheffield
30. Oktober 2026
Antwort von Chubb Fire & Security UK
Dear Maria,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Easy to book the engineer
Easy to book the engineer and engineer was prompt and very efficient
7. November 2026
Antwort von Chubb Fire & Security UK
Dear Paul,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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