My Burglar Alarm system required the yearly inspection. I hadn’t yet made an appointment. However the engineer ‘Sam’ happened to be in my area and called to see if it was convenient for him to carry... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Honoured a quote given months ago, engineer arrived on time, installed the upgrade and tidied up after himself, checked over the rest of the system and made sure we understood how the new controller a... Mehr ansehen
Unternehmen hat geantwortet
The engineer arrived on time and at a date that was convenient. He was extremely courteous and competent. He worked his way round the house and garage checking all the equipment causing the minimum of... Mehr ansehen
Unternehmen hat geantwortet
When I telephoned to book the appointment for routine service I explained to your operator that I was having the new fiber cable installed on the 9th November and that I would be going digital. It wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Installateur von Sicherheitssystemen
- auch in
- Lieferant von Brandmeldeanlagen
- Lieferant von Brandschutzausrüstungen
- Sicherheitsausrüstungsgeschäft
- Sicherheitsdienst
Vom Unternehmen geschrieben
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktinformationen
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Vereinigtes Königreich
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Hervorragend
12.082 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Neat, clean system upgrade
Honoured a quote given months ago, engineer arrived on time, installed the upgrade and tidied up after himself, checked over the rest of the system and made sure we understood how the new controller and the app worked. Great job!
10. November 2026
Antwort von Chubb Fire & Security UK
Dear Robin,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Sandra,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very good response to request to get…
Very good response to request to get alarm working but parts needed & no follow up.
Have no alarm for week & still waiting.
5. November 2026
Antwort von Chubb Fire & Security UK
Dear Dorothy,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Excellent visit
Excellent visit, explained everything that he had to check which helped us understand the alarm system.
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Alan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Easy to make engineer appointment
Easy to make engineer appointment. Ryan was great and communicated in advance of arriving. Was v dry pleasant and professional.
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Geoffrey,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service!
My Burglar Alarm system required the yearly inspection. I hadn’t yet made an appointment. However the engineer ‘Sam’ happened to be in my area and called to see if it was convenient for him to carry out the inspection there and then, which he did.
He was extremely friendly, polite and professional. He carried out the inspection, and gave a comprehensive follow-up report.
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Robert,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The man was friendly and completed the…
The man was friendly and completed the checks in good time.
11. November 2026
Antwort von Chubb Fire & Security UK
Dear William,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
On time & completed service efficiently.
4. November 2026
Antwort von Chubb Fire & Security UK
Dear Mr Edwards,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Simon was very thorough in his fault…
Simon was very thorough in his fault diagnosis and repair of the system. He set out to uncover why the system had faulted before making the repair.
11. November 2026
Antwort von Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service.
Arrived on time following an earlier phone call. Technician come each year so knows where everything is. Always extremely polite. Clean and tidy. Can’t find any faults with service provided
10. November 2026
Antwort von Chubb Fire & Security UK
Dear Chris,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very polite and tidy
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Ron,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
all works well
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are happy to hear your feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Helpful and efficient
10. November 2026
Bewertung ohne vorherige Einladung
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great Service
Lee was very friendly, polite and knowledgeable - was great to see him again.
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Tom,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer called with arrival time and…
Engineer called with arrival time and met that time.
Very efficient and personable.
Could not fault in any way.
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Don,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very helpful and friendly
Let us know he was on his way which is helpful.
Friendly, efficient and thorough.
Helped with a number of questions about the alarm system and gave help with the app.
10. November 2026
Antwort von Chubb Fire & Security UK
Dear Claire,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
No problems and agreed visit timing…
No problems and agreed visit timing immediately.
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Richard,
We are happy to hear your feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very polite and prompt service.
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Debbie,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
You always keep appointments when…
You always keep appointments when booked, technicians are polite and knowledgeable, I have no adverse comments.
4. November 2026
Antwort von Chubb Fire & Security UK
Dear Michael,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Really helpful and very pleasant
Really helpful and very pleasant and able to answer all questions
11. November 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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