We rang up and a very nice lady listened to our problem and made it possible for me speak to the engineer on our phone and he guided me what to do so I could read what the fault was so he knew what h... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have contracts with Chubb for various services. On this occasion it was the keypad door security system that was the problem, meaning that the only way in or our the front door was to use the ke... Mehr ansehen
Unternehmen hat geantwortet
We had a beeping on our fire panel. We phoned for an engineer. The customer service agent was prompt, precise and efficient. An engineer called within half an hour, as promised, and the call out has b... Mehr ansehen
The engineer Paul Andrews was excellent. He telephoned when he was on his way for 9.15am here on Wed 16 July 2026. He carried out an inspection of my intruder alarm and advised me that he had replaced... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Installateur von Sicherheitssystemen
- Lieferant von Brandmeldeanlagen
- Lieferant von Brandschutzausrüstungen
- Sicherheitsausrüstungsgeschäft
- Sicherheitsdienst
Vom Unternehmen geschrieben
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktinformationen
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Vereinigtes Königreich
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Hervorragend
9942 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It was fairly easy to get through and…
It was fairly easy to get through and make an appointment for my annual inspection
20. Juli 2026
Bewertung ohne vorherige Einladung
Our fire panel is a right beep!
We had a beeping on our fire panel. We phoned for an engineer. The customer service agent was prompt, precise and efficient. An engineer called within half an hour, as promised, and the call out has been booked in.
20. Juli 2026
Bewertung ohne vorherige Einladung
Great Staff
We are very fortunate as we have a regualr engineer who oversees our venue. Mark is exceptionally helpful, professional and really takes the time to ensure we are fully compliant plus understand all elements of our system.
11. Juli 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
helpful and efficient operative
17. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very helpful and the engineer is booked…
Very helpful and the engineer is booked for today
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Chubb Fire & Security UK
Dear Mrs Newton,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
We have contracts with Chubb for…
We have contracts with Chubb for various services. On this occasion it was the keypad door security system that was the problem, meaning that the only way in or our the front door was to use the key.
I telephoned Chubb, was quickly put through to the correct call handler, who organised an engineers visit and advised that the engineer would be here within 4 hours max. In fact he was here within the hour and solved it within around 15 minutes. The engineer was smart, polite, carried his ID, was approachable and didn't mind explaining what the problem was and what he was doing.
I have no complaints at all, it was all very quick and efficient - exactly as I would have hoped late on a Friday afternoon when I was waiting to go home!
Thank you
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Amanda,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Gordon is efficient and everthing is…
Gordon is efficient and everthing is done as you expect.
11. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Caroline,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear John,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Disappointing service from call centre
It took 3 attempts across 3 days to arrange a visit after a fault was reported, leaving us unable to set our alarm system fully. When the engineer did arrive, he was proactive and thorough however.
17. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Mel,
Thank you for your feedback. We are pleased to know you find our service satisfactory. We will strive to provide a more thorough and detailed discussion in future consultations.
Please reach out if you have any further questions or need assistance.
Sincerely,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The young lad is always friendly and…
The young lad is always friendly and efficient and really gets on well with everyone in the branch. Seems like he knows us all really well even though we only see him on the odd occasion for a check.
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
verry helpfull
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Sue,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very happy with the service and staff…
Very happy with the service and staff very helpful
19. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Kay,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb is reliable and responsive..
We rang up and a very nice lady listened to our problem and made it possible for me speak to the engineer on our phone and he guided me what to do so I could read what the fault was so he knew what he needed to do when he got here.
The engineer came as soon as possible and replaced our battery so our alarm would work again.
19. Juli 2026
Antwort von Chubb Fire & Security UK
Dear David,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Regular service by engineers you know…
Regular service by engineers you know and trust to do a good job.
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Roger,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great Aervicr
The arrangements with Chubb were excellent. The staff friendly, helpful and professional.
An all round good experience.
No problems and can highly recommend this company and it's staff.
12. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Ron,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great service!
Chubb responded to my situation very quickly and organised a call out the same day. The engineer solved the problem within 30 minutes and we are totally sorted!
18. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Janice,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwort von Chubb Fire & Security UK
Dear Mr Ward,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very helpful visit from engineer
Very helpful visit from engineer (Jack Bowyer) to replace a battery in a wireless PIR detector. Phoned in advance, very friendly and completed the job quickly and efficiently.
16. Juli 2026
Antwort von Chubb Fire & Security UK
Dear Brian,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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