Cedelar Bewertungen 116

Horrible service.
1. My order is out of deadline (more than 1 week) and it has not delivered yet.
2. Communication is very low quality. Firstly, they send me a template answer without info (“ As a result, we anticipate that your order will be delivered [insert estimated number of days] later than originally promised). And secondly, when I asked them to clarify info about delivery date, they just send me pretty rude message with no apologizes as “one week”. Facepalm.

I made an order for 190€. They sent it to me for a very long time. Terrible service. The quality of things is terrible as from China. I wanted to issue a refund, they answered for a long time and gave the wrong address. They did not receive the parcel and it was returned to me back. I paid for the order and delivery twice. They respond badly to all my emails, give a different shipping address and don't want to pay for their mistake with the wrong address. I feel that this address is also incorrect and I will be sending this return for a long time. They stopped responding to my emails altogether.

I would give them a 0 if I can but I can’t so I’m reluctantly giving a 1. The quality was sooo trash.. definitely over priced for quality that’s worse than H&M. I returned my item back in March and STILL have not gotten a refund (it’s mid August now smh) They’re very non responsive when it comes to emails/customer service. I just gave up on getting my money back at this point. This site is very much a scam. DO NOT BUY ANYTHING FROM HERE!

A éviter à tout prix ! J’ai fais une commande en novembre 2021 et au jour d’aujourd’hui, juillet 2022, je n’ai reçu que 2 articles sur les 4 que j’avais commandé et je n’ai aucune nouvelles d’eux quant à l’envoi du colis ou au potentiel remboursement !

Really bad quality! Nothing to do with France , nor Paris, is all made in China!
After i paid 3 products, i only received 2, i send them back and after 5 months DID NOT receive my money back! No refund received and did not get any answer from them!

This site couldnt send my order for 2 months and then I ask for refund, and they didnt send my money its been 3 months now, dont buy anything from there,
They are not unreliable!!!! I sent dozen of mails they didnt even take me seriously.

A FUIR UNE MARQUE ARNAQUE.
J'ai reçu le mauvais article et j'ai signalé par mail et sur insta, par email on m'ignore et sur insta ont me dit que c'est le bon article alors que non. Ensuite ils suppriment mes commentaire sur insta. Aucune nouvelle d'eux depuis, c'est une marque frauduleuse !!!

It's a scam. Please, don't order anything from this website. I've made an order 13 days ago, it still wasn't shipped. Customer support doesn't answer me. Don't lose your money!!!!

Never again!!! Website looks like a French one, it is not! No European website uses so many Asian models. If you’re based in Europe, you will have to pay custom. One item was missing, most of the items didn’t match the pictures. I returned on my own cost, never got a confirmation or any store credit, not to mention that missing item. 700 Euro are just wasted! !

Il s'agit de dropshipping pur et dur. Passez votre chemin et si vous désirez vraiment une pièce, tout est disponible sur Aliexpress a -50% des prix proposés sur le site (voir -70%).

This is a SCAMMED company! Don’t ever buy from them!

Super scam! Their boots came with no box, poor packaging. So they have creases. This is unacceptable for boots which is $200. Moreover, these boots can be found at Aliexpress for a much cheaper price like 1/5 of their price (even they were on sale already). They are reselling and dropshipping stuffs from Aliexpress. Unbelievable! I have ordered a pair of boots from Aliexpress to compare the product. Cedelar's customer support is horrible and they don't want to cover the return fee of their CHEAP FAKE product. As I read the reviews, some of their customers had the same problem and didn't get their money back even they sent back the product and paid for the shipping fee. People be aware, research, and check the product carefully before placing the order! You might found their product somewhere else at a much cheaper price. Save your time and energy!

I've made an order more than a year ago. Ordered around 10 items. Half of the items didn't arrive, another half was wrong color/size. Emailed and DMd a number of times, first they responded that the delays are due to Covid19, however afterwards just stopped responding. No refund was offered, obviously.

FAKE China label and extremely not nice customer service!Never ever will order something from this FAKE label!
I ordered shoes!
First I didn’t get a confirmation email!
When the shoes arrived they were small and super fake quality for the price of 80 euro!
Really bad!
I asked them to refund and return the items and they said that only if the item is damaged I can return them!OMG they are small and i can’t wear them!
Really not nice!
Extremely awful and annoyed!
NEVER EVER FROM THEM 😒

Fake!!!! I received items that I ordered in a tightly packed smelly plastic bag. Purses looked like they were made out of rubber scraps - with holes on the inside; broken jewelry. The coat that I ordered I later found on a different website (souk and sepia) at 1/4 of the price (you can google image their items). They either resold that one ripping off the label or made a copy at a Chinese sweatshop (the package arrived from China). There are NO RETURNS! Check the website. You can supposedly return damaged items. I contacted the “customer support” and they told me to ship my items to some address in France, which is not shown on the website. I sent all the damaged items there and paid for the delivery (!) and NEVER RECEIVED MONEY BACK AND THEY ARE NOT RESPONDING TO MY EMAILS. Beware. Do not buy!!!

Non comprate qui, se non vi va la taglia non fanno il reso, non rispondono

Don't buy anything from the site. It's just a scam. The goods come from China and not from France and therefore have high customs duties!!!! The quality is just as terrible. After many emails I was able to return the goods, but I was told that it had not arrived, even though I specifically chose a tracking number that showed that it had arrived. Only after threats of legal consequences and thanks to paypal did I get my money back.

j'adore cédelar c'est vraiment une bonne marque de mode parisienne moderne trop stylé j'ai acheté sa pour ma copine ça lui allait parfaitement