My order arrived late, but I was thankful customer service was able to help with tracking. When I received my order, I was worried about the packaging, but thankfully, no damage to the canvases.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great Customer Service. I tried to change my mind after my order was placed but then realized my original order needed to be reinstated in order to receive it on my timeline. Wan in Customer Service w... Mehr ansehen
Unternehmen hat geantwortet
The canvas prints are excellent. The quality is beautiful and exactly what I was hoping for. I truly appreciate Wan in customer service for his commitment to making things right and ensuring I receive... Mehr ansehen
I have purchased 6 Canvas prints from CanvasChamp during the past year. While multiple purchase have gone fine, my recent one was extremely disappointing. First of all, my order took a very long time... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease
Kontaktinformationen
752 Winer Industrial Way, Suite G Lawrenceville, GA 30046, 30046, Lawrenceville, Vereinigte Staaten
- 800-993-0992
- canvaschamp@canvaschamp.com
- canvaschamp.com
3,8
Gut
2556 Bewertungen
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Just Ok
I wish the picture were on the box like a puzzle. It seems blurry too. The box is super tiny and barely closes with the pieces
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Lisa,
Thank you for sharing your feedback with us. We’re very sorry to hear that the puzzle didn’t meet your expectations and especially with the blurry image, the small box, and the picture not being printed on the box. This is certainly not the experience we want for our customers.
We would really appreciate the opportunity to make this right for you. If you’re willing, please reach out to us at cs@canvaschamp.com with your order number and photos of what you received. Our team will review the issue promptly and work to find the best solution for you.
Thank you again for bringing this to our attention, and we sincerely apologize for the inconvenience.
Warm Regards,
Canvas Champ
WORST SERVICE
Pathetic service, this people are not responding.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Tube,
We’re very sorry to hear about your experience, and we completely understand your frustration. This is not the level of service we want to provide, and we sincerely apologize for the lack of response you’ve encountered.
We would really appreciate the opportunity to make this right. If you’re willing, please reach out to us at cs@canvaschamp.com with your order number, and our team will review your issue as a priority to ensure you get the support you need.
Thank you for bringing this to our attention, and we’re truly sorry for the inconvenience.
Warm Regards,
Canvas Champ
GREAT experience
Easy to design, great pricing and quick shipping, THANKS!
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Customer,
Thank you so much for your feedback. We’re thrilled to hear that you found the design process easy, enjoyed our pricing, and appreciated the quick shipping. Your support means a lot to us and thanks for choosing CanvasChamp.
Warm Regards,
CanvasChamp
Thieves & liars. They take your money but never supply product.
I placed an order with Canvas Champ on October 9, 2025, and paid for Express Delivery, which guaranteed delivery by October 17, 2025.
As of December 1, 2025, the order remains uncompleted and has not been shipped. This represents a significant deviation from the agreed-upon expedited delivery timeline.
A detailed timeline of my follow-up attempts and the company's responses is as follows:
• October 19, 2025 (Initial Contact via Live Chat): I was informed the company was "backlogged," but that my order would be processed "very soon."
• November 6, 2025 (Contact via Online Ticket): A representative stated the item was "in the final stages of the production phase" and had "communicated the urgency... to our production team and have requested that they expedite the finalization of your order immediately."
• November 24, 2025 (Contact via Live Chat): I requested immediate shipment. The representative responded, "I’ve already escalated this and requested that your order be prioritized for immediate shipment. I’m also pushing for the tracking number to be shared with you as soon as it’s generated."
• November 24, 2025 (Subsequent Online Ticket): The company attributed the delay to "an unexpected maintenance issue with the bobblehead production machine, and unfortunately, this affected several orders, including yours." They confirmed the matter had been escalated for expedited processing and shipment.
Despite multiple assurances that the order was being expedited and was near completion, the product has not been delivered, nor has a tracking number been provided. The repeated misrepresentation of the order status as being in the "final stages of production" constitutes a failure to uphold the terms of the sale and the paid-for expedited service.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Hi Michael,
Thank you for taking the time to provide such a detailed account of your experience. First and foremost, we want to extend our sincere apologies for the extensive delays, the missed delivery promises, and the repeated frustration this situation has caused you. You placed your order with the clear expectation of Express Delivery by October 17, 2025, and we fully recognize that failing to meet that commitment and especially by such a large margin is unacceptable.
You made multiple attempts to obtain accurate updates, and each time you were assured that your order was in its “final stages,” “escalated,” or being “expedited for immediate shipment.” Unfortunately, those assurances were not followed by any real progress, nor did they reflect the true status of your order. We acknowledge that this caused you unnecessary inconvenience and eroded your trust in the process.
The explanation you were later given regarding a maintenance issue with the bobblehead production machine should have been communicated to you earlier and more transparently, and certainly not after repeated follow-ups on your part. You were told your order was nearing completion when it clearly was not. We sincerely apologize for these miscommunications and the lack of timely, accurate information.
To ensure your case is handled properly from here forward, we have assigned a dedicated team member to personally assist you. Wan from our support team (wan@canvaschamp.com
) will be reaching out to you shortly to review your order, address the delays, and work directly with you toward a swift resolution.
Michael, we truly regret the inconvenience and frustration this has caused, and we appreciate your patience despite the circumstances. Thank you for giving us the opportunity to make this right.
Warm Regards,
Canvas Champ
Ordering was easy
Ordering was easy. The product came back exactly as I expected and really fast shipping! No regerts! Lol
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Dawn,
Thank you so much for your wonderful feedback. We’re thrilled to hear that your ordering experience was easy, your product met your expectations, and it arrived quickly. We’re so glad you’re happy with your purchase and no “regerts” indeed.
Warm Regards,
Canvas Champ
Great Support!
I ran into small roadblocks in which I needed some clarification, and I ended up getting Irene as my rep. She was very kind and was able to quickly & clearly identify my issue and instruct me how to go about getting me what I needed.
I ended up having 4 different conversations for different questions and she was a pleasure to speak with every time! I'm very glad I got Irene as my rep. She made my experience with CanvasChamp a truly great one. Whenever you call into Customer Service, you hope to get someone like Irene.
Great service! I'm looking forward to my order!
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Matt,
Thank you so much for sharing your experience. We’re thrilled to hear that Irene was able to assist you so effectively and made your interactions with us a positive experience. We’ll be sure to pass along your kind words to her.
We truly appreciate your support and can’t wait for you to receive your order. It means a lot that you chose CanvasChamp.
Warm Regards,
Canvas Champ
I give a one star simply because there…
I give a one star simply because there are no zero stars. campus champ is a zero star. One thing they are very good at is sounding very sincere every time they are contacted about a delinquent order. They are compelling enough to encourage you to keep waiting. If you wait long enough, they promise a product and or a refund after several months of hearing their promises I finally had to go through PayPal to force their refund. After opening the dispute in PayPal campus champ finally offered to give me a refund, but only if I dropped my dispute through PayPal first I did not drop the dispute and PayPal issued a refund. There’s no chance I would use campus champ again.
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Customer,
We’re very sorry to hear about your experience and sincerely apologize for the frustration this caused. We understand how disappointing it must have been to wait for your order and for the resolution process to take longer than expected. Your feedback is taken seriously, and we will review our processes to ensure situations like this are handled more efficiently in the future.
While we regret that we lost your trust, we truly appreciate you sharing your experience, as it helps us improve.
Please reach out to us at cs@canvaschamp.com and we will be happy to assist you further.
Warm Regards,
Canvas Champ
I was really happy with the product
I was really happy with the product, appears better than I expected. I worried the item was fragile and could be damaged in shipping but it was really well-packaged as well.
Have no fear shopping here.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Customer,
Thank you so much for your wonderful feedback. We’re delighted to hear that your product exceeded your expectations and arrived safely. We take packaging seriously, so it’s great to know it gave you peace of mind. Your trust means a lot to us, and we’re thrilled you feel confident shopping with CanvasChamp.
Warm Regards,
Canvas Champ
Good product, terrible packaing
The package was so wrinkled I am still ironing it 5 days later hoping to get the creases out of the banner.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Keely,
Thank you for sharing your feedback, and we’re very sorry to hear about the condition of your banner upon arrival. We understand how frustrating this must be.
Please reach out to us at cs@canvaschamp.com so we can assist you with a solution or replacement if needed. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.
Warm Regards,
Canvas Champ
Customer service was extremely helpful…
Customer service was extremely helpful in changing delivery information which I placed in error.
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Anne,
Thank you so much for your feedback. We’re delighted to hear that our customer service team was able to help you correct your delivery information. Your satisfaction is our priority, and we’re thrilled we could make the process smooth for you.
Warm Regards,
Canvas Champ
Happy Customer!
Canvas Champ is a wonderful company! I ordered a bobblehead and they sent me the wrong item, which can happen. They went above and beyond to resolve it. Their customer support was exceptional! I would not hesitate to order again from Canvas Champ. A very honest and honorable company! Thank you Canvas Champ!
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Customer,
Thank you so much for your incredible feedback. We truly appreciate your understanding and are delighted to hear that our team was able to resolve the issue to your satisfaction. Your kind words about our customer support mean a lot to us.
We’re honored to have earned your trust, and we look forward to serving you again in the future.
Warm Regards,
CanvasChamp
GREAT DELIVERY EXPERIENCE
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Felipe,
Thank you for your feedback. We’re thrilled to hear that you had a great delivery experience. Your support means a lot to us, and we look forward to serving you again soon.
Warm Regards,
CanvasChamp
Great large format canvas at VERY…
Great large format canvas at VERY competitive pricing.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Micheal,
Thank you so much for your feedback. We're thrilled to hear that you loved the large-format canvas and found our pricing very competitive. We truly appreciate you choosing us and look forward to helping you with more prints in the future.
Warm Regards,
Canvas Champ
You get what you pay for
I felt compared to Google canvas prints this was a very cheap imitation. The frame was thinner wood, the color of the canvas was great, but the way the whole thing was put together and the cheap frame made me disappointed in the photos I received.
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Heidi,
Thank you for sharing your honest feedback with us.
We’re glad to hear that you were happy with the color of the canvas, but we’re truly sorry that the construction and frame quality did not meet your expectations. We understand how disappointing it can feel when the final product doesn’t match what you had hoped for and especially when comparing it to other services you’ve used.
Your comments about the frame and overall build are important, and we’ll be passing this along to our production team to ensure we continue improving the quality and craftsmanship of our products.
If you’re open to it, we’d appreciate the chance to review your order and help make things right. Please feel free to reach out to us at cs@canvaschamp.com with your order number.
Thank you again for taking the time to share your experience.
Warm Regards,
Canvas Champ
Great response
Great response, friendly approach
My first order from Canvas Champs, hopefully many more to come!
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Chaitanya,
Thank you so much for your kind words.
We’re delighted to hear that you had a great experience with our team and that the friendly support made a positive impression. We truly appreciate you choosing Canvas Champ for your first order, and we look forward to creating many more beautiful pieces for you in the future.
Warm Regards,
Canvas Champ
Superb Service by Han
I needed to make a slight tweak to my order and spoke to customer service later in the day. I was assisted by Han. He checked on my order and let me know my options. My order change was quickly processed and expedited. I appreciate the courteous manner and superb service! 10/10
23. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Julissa,
Thank you so much for sharing your experience.
We’re thrilled to hear that Han was able to assist you so promptly and professionally with your order change. It’s wonderful to know the process was quick, smooth, and handled with the courteous service you deserve. We truly appreciate your 10/10 rating and it means a lot to us.
Thank you for choosing Canvas Champ, and we look forward to serving you again in the future.
Warm Regards,
Canvas Champ
DON'T GET SCREWED LIKE ME!
BEWARE! They say $4.20 on front page and show you beautiful pics on the front page. I ordered a 10"x10" uploaded my pic, chose the border wrap for $16.00 more and got a 9" sheet hanging bewteen two pieces of CHEAP wood Ididn't EVEN ORDER. I paid for a 10x10canvas
print and received a size 9 x9". I measured it!
When I tried to get my money back they said they would send out correct order. Few days later they sent me email saying that I had received what I ordered!! Rude Customer Service too.
IT MAY SAY $4.20 BUT THEY STOLE
$68.00 AND STILL WON'T REFUND ME! .
DISGUSTED WITH CANVAS CHAMPS LEADING ME ON FOR DAYS (SO I WOULDN'T CALL MY BANK) SAYING I WAS GETTING WHAT I ORDERED only to find out I'm one of thousands! They're scammers. NO REFUND WAS EVER ISSUED.
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Va Nardone,
Thank you for taking the time to share your experience, and we are truly sorry for the frustration, disappointment, and stress this situation has caused you.
Receiving the wrong product and especially after paying for a 10x10 canvas print and is completely unacceptable. You should never have received an incorrect format, the wrong size, or anything you did not order. And being told later that the incorrect item was what you ordered only adds to the frustration. You deserved honesty, respect, and a prompt resolution, and we sincerely apologize that this was not your experience.
We are especially concerned to hear that you felt misled about pricing, that your concerns were not handled politely, and that your refund request was not properly addressed. This is not the service standard we want for any customer.
We appreciate you bringing this to our attention, and we want to help resolve this for you immediately. Please reach out to us at cs@canvaschamp.com with your order number and the photos of what you received. A senior team member will personally review your case and ensure the correct next steps and whether a proper replacement or refund and are completed without further delay.
We deeply apologize for the inconvenience you’ve gone through and thank you again for giving us the opportunity to make this right.
Warm Regards,
Canvas Champ
The canvases are always a great quality.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Beth,
Thank you so much for your kind feedback.
We’re delighted to hear that you consistently find our canvases to be of great quality. Your trust and continued support truly mean a lot to us.
We look forward to creating many more beautiful pieces for you in the future.
Warm Regards,
Canvas Champ
Good quality.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Desiree,
Thank you so much for your feedback.
We’re glad to hear you’re happy with the quality. We truly appreciate you choosing Canvas Champ and look forward to serving you again.
Warm Regards,
Canvas Champ
All prints arrived in great shape.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Larry,
Thank you so much for your feedback.
We’re happy to hear that all your prints arrived in great shape. We truly appreciate you choosing Canvas Champ and look forward to creating more for you in the future.
Warm Regards,
Canvas Champ
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