My order arrived late, but I was thankful customer service was able to help with tracking. When I received my order, I was worried about the packaging, but thankfully, no damage to the canvases.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great Customer Service. I tried to change my mind after my order was placed but then realized my original order needed to be reinstated in order to receive it on my timeline. Wan in Customer Service w... Mehr ansehen
Unternehmen hat geantwortet
The canvas prints are excellent. The quality is beautiful and exactly what I was hoping for. I truly appreciate Wan in customer service for his commitment to making things right and ensuring I receive... Mehr ansehen
I have purchased 6 Canvas prints from CanvasChamp during the past year. While multiple purchase have gone fine, my recent one was extremely disappointing. First of all, my order took a very long time... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease
Kontaktinformationen
752 Winer Industrial Way, Suite G Lawrenceville, GA 30046, 30046, Lawrenceville, Vereinigte Staaten
- 800-993-0992
- canvaschamp@canvaschamp.com
- canvaschamp.com
3,8
Gut
2556 Bewertungen
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
When ordering priority or other such…
When ordering priority or other such delivery options, I would strongly suggest following up with the company via chat or call features. Han and Bambi were absolute gems especially when I was feeling frazzled at how seemingly paying extra would only get me normal delivery. However a follow up and an expediting later I received my order on time as requested. Thanks again to Han and Bambi, also keep a look out for your image quality when doing customs puzzle option. Go for the highest possible resolutions.
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Muhammmed,
Thank you so much for taking the time to share your detailed feedback.
We’re glad to hear that your order arrived on time and that Han and Bambi were able to support you when you needed it most. Your kind words mean a lot, and we’ll be sure to pass your appreciation on to them and they’ll be thrilled to know they made a difference.
Thank you as well for sharing your helpful tips about priority delivery and image quality and this will definitely benefit other customers.
We truly appreciate you choosing Canvas Champ and look forward to serving you again in the future.
Warm Regards,
Canvas Champ
Irene
Irene, the customer service representative, was invaluable with my picture order. Irene was patient and worked with me step by step.
Will be back to order again.
Thanks,
Thien Phan
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Thien,
Thank you so much for your wonderful feedback, Thien.
We’re delighted to hear that Irene was able to assist you patiently and guide you step by step with your picture order. She’ll be so happy to know her support made a difference.
We truly appreciate your kind words and are excited to welcome you back for future orders.
Warm Regards,
Canvas Champ
Ordered a bobblehead with a delivery…
Ordered a bobblehead with a delivery date advertised at two weeks. Three months later, still nothing. Was told they're busy. AVOID!
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Robert,
Thank you for sharing your experience, and we’re truly sorry for the frustration and inconvenience this delay has caused you.
A three-month wait is absolutely unacceptable, especially when the item was advertised with a two-week delivery timeline. Being told that we’re “busy” is not an excuse, and you deserved far better communication and follow-through from us.
We sincerely apologize for the delay and the disappointment this has caused. Please reach out to us at cs@canvaschamp.com with your order number so we can urgently look into the status of your bobblehead and work toward a proper resolution.
Thank you for bringing this to our attention and we appreciate the chance to make things right.
Warm Regards,
Canvas Champ
Never use this company
Never use this company, they don't deliver in time, refuse to give a refund, drag out reasons why then don't respond.
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Richard,
Thank you for taking the time to share your experience, and we’re truly sorry for the frustration you’ve gone through.
Delays, lack of timely responses, and difficulties receiving a refund are absolutely not the standards we aim to provide. You deserved clear communication and a resolution without being left waiting or feeling ignored, and we sincerely apologize that this was not your experience.
We would appreciate the chance to make this right. Please reach out to us at cs@canvaschamp.com with your order number so our team can look into this urgently and help resolve the issue for you.
Thank you again for bringing this to our attention.
Warm Regards,
Canvas Champ
Very happy with my beautiful canvas
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Alicia,
Thank you so much for your lovely feedback.
We’re delighted to hear that you’re very happy with your beautiful canvas. Your satisfaction means a lot to us, and we truly appreciate you choosing Canvas Champ.
Warm Regards,
Canvas Champ
DO NOT ORDER FROM THIS WEBSITE
DO NOT ORDER FROM THIS WEBSITE. I have had nothing but issues with my order. I place an order in October for Christmas. It said estimated delivery was November 7. On November 10, I chatted with their customer service who told me that was an estimated date and they had no idea when it would deliver. They said it escalated to production and the person I was speaking with said it should be in the next week. 10 Days later, I went on and spoke with someone again and the only response they could give me was that is an estimated date and they have escalated it to production. They have no idea how to track order status, they do not offer good support, and they have no idea when you can expect to receive your order. I have no idea if the quality is any good but if it is similar to their customer support then I have low expectations. I would highly find another site to order anything. Strongly encourage you to avoid this company. I have requested a refund and they are dodging that request as well.
UPDATE: I finally received the order, 30 days after the expected delivery date and only 1 week to now find an alternate gift. I received only part of the order, they look nothing like the photos submitted. One item had black hair which no one has. The box showed up with a horrible smell, one of the items had the base broken off already. This is one of the worst experiences and I highly encourage you to look elsewhere for your gifts.
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Matt,
I’m truly sorry for the frustrating experience you’ve had and waiting this long, getting the same responses repeatedly, and not receiving a clear update or refund request acknowledgment is absolutely unacceptable. You placed the order well in advance for Christmas, and you should never have been left without answers or proper support.
Thank you for taking the time to explain everything clearly. Your feedback is valid, and we completely understand why you’re upset. To get this resolved quickly, please email wan@canvaschamp.com with your order number, a summary of the issue, and we will your refund request.
Once received, our team will prioritize your case and ensure you get a proper resolution and whether that’s completing the order immediately or processing your refund without delay.
Again, we’re very sorry for the inconvenience you’ve faced. You deserve better communication, accurate timelines, and faster support, and we appreciate the chance to make things right.
Warm Regards,
Canvas Champ
On time, careful delivery and beautiful
The canvas was delivered early to my surprise and delivered right to my door, also a surprise. It was wonderful and when I unwrapped it, it was absolutely beautiful. I am so pleased I will be ordering again shortly
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Alisa,
That’s wonderful to hear. We’re so glad your canvas arrived early and right to your door and even happier that you loved how it turned out.
Thank you so much for sharing your experience, and we truly appreciate your kind words. We’ll be here whenever you’re ready to place your next order.
Warm Regards
Canvas Champ.
Don't believe shipping
Prints are of good quality and inexpensive, but paid a lot for express shipping because canvas champ website gave an exact date product would arrive. Instead, product arrived about 5 days later, threatening a customer relationship. Not acceptable. Canvas champ needs better transparency as to when shipped products will arrive.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Customer,
Thank you for sharing this feedback with us and I’m truly sorry for the inconvenience caused.
We understand how frustrating it is to pay for express shipping based on the delivery date shown on the website, only to receive the order later than promised. This is definitely not the experience we want for our customers, and I completely understand how this could affect your own customer relationships.
Please know we take this seriously. Your feedback will be shared so we can improve our shipping transparency and ensure estimated dates are more accurate going forward.
If you’re open to it, kindly reach out to cs@canvaschamp.com with your order number and details of the shipping delay and our team would be more than happy to review what happened and make it right for you.
Thank you again for bringing this to our attention. Your experience truly matters to us.
Warm Regards,
Canvs Champ.
I love these canvas prints
I love these canvas prints. I get them every year.
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Mitzie,
Thank you so much for your continued trust in us! We're thrilled to hear that you love the canvas prints and come back every year and it truly means a lot.
We look forward to creating many more beautiful prints for you.
Warm Regards,
Canvas Champ
Mistakes all over the canvas
I wish I could post photos for this review, but it looks like I can't. There are 9 printing errors on my canvas that look like white splotches that aren't a part of the original image. I'm really disappointed by what I got for the price I paid and for the claims that were made online about this service.
Four years ago I was able to buy a canvas of the same size with no mistakes for half the price I paid for this one with mistakes on it. I don't think this was worth the price. Inflation and shrinkflation is definitely unfortunately a thing with canvases these days.
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Jasmine,
We’re truly sorry to hear about your experience, and we completely understand how disappointing it is to receive a canvas with visible printing errorsand especially when you’ve had a better experience with us in the past. That’s not the quality we aim to deliver, and you shouldn’t have to deal with white splotches or any defects on your artwork.
Please reach out to our support team at cs@canvaschamp.com with your order number and a few photos of the printing errors. Even though the review page may not allow photo uploads, our team can review them via email and help with a replacement or resolution right away.
Thank you for bringing this to our attention and we genuinely want to make this right for you.
Warm Regards,
Canvas Champ
Great job
Great job! Always happy with my results!
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Renee,
Thank you so much for the wonderful feedback. We’re thrilled to hear you’re consistently happy with your results. Your support truly means a lot to us.
Warm Regards,
Canvas Champ
Very professional product - Improvement needed
Very professional product. Only improvement needed is the placement /alignment of the hangars. I always have to measure and make adjustments to one side. This is not a difficult correction, though. Having your design team create templates for the various sizes for placement of the hangars, will easily take care of the issue. Every other aspect of the product is 5-stars!
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Ajay,
Thank you so much for your thoughtful and constructive feedback. We're glad to hear you’re happy with the overall quality of the product, and we truly appreciate you pointing out the issue with hanger alignment.
Your suggestion about using templates for consistent hanger placement is extremely helpful, and we’ll definitely pass it along to our production team. Feedback like yours helps us improve and provide a better experience for everyone.
Thank you again for the 5-star support in every other area and it means a lot.
Warm Regards
Canvas Champ
The finish and upgrade descriptions…
The finish and upgrade descriptions were 100% accurate. I'm happy with what I got and that they provided a Birthday Offer!
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Customer,
Thank you so much for your wonderful feedback.. We're delighted to hear that the finish and upgrade descriptions matched your expectations perfectly and that you’re happy with your order.
We're also glad the Birthday Offer added a little extra joy to your experience.
If you ever need anything else or plan your next project, we’re always here to help. Enjoy your beautiful piece.
Warm Regards,
Canvas Champ
Excellent overall
Quick, easy, GREAT pricing and best of all Great results on an over-enlarged image that I was afraid would pixelate.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Mike,
Thank you so much for the fantastic feedback! We're thrilled to hear the process was quick and easy for you and even happier that your enlarged image came out beautifully without pixelation.
Great pricing + great results is exactly what we aim for.
We truly appreciate you choosing us and hope to help you with more projects soon.
Warm Regards,
Canvas Champ
Fast response from the team member…
Fast response from the team member (Han)
Answered my query straight away! Great Service!
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Victor,
That’s wonderful to hear. We’re so glad Han was able to help you quickly and provide the service you needed. Thank you for sharing your experience and we truly appreciate it.
Warm Regards
Canvas Champ
Antwort von CanvasChamp
Dear Michael,
Thank you so much for your kind words. We’re delighted to know you’re very satisfied with your order. We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
Canvas Champ
Antwort von CanvasChamp
Dear Carla,
Thank you so much for your wonderful 5-star review. We’re thrilled to hear you had a great experience with us and truly appreciate your trust and support. Looking forward to serving you again soon.
Warm Regards,
Canvas Champ
Antwort von CanvasChamp
Dear Stephanie,
Thank you so much for your kind words. We're glad to know you’re happy with the quality and pricing of your order. Your satisfaction means a lot to us, and we look forward to serving you again soon.
Warm Regards,
Canvas Champ
Good Price Point
Price point these printed wood photos are perfect. We did expect something a little different, print directly on the wood, but rereading the description got what we ordered. Overall the communication was good and the shipment was received quickly.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Kevin,
Thank you so much for your thoughtful feedback. We’re glad to know you were pleased with the communication, quick delivery, and overall experience. We truly appreciate your understanding and are happy that the product met your expectations as described. We look forward to serving you again in the future.
Warm Regards,
Canvas Champ
I submitted a family photo from 1950
I submitted a family photo from 1950. My expectations were exceeded! The clarity of such a large canvas was surprising. A delightful gift for family. Thank you!!
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Customer,
Thank you so much for sharing your wonderful experience. We’re delighted to know that your 1950 family photo turned out beautifully and exceeded your expectations. It’s always special to help preserve such cherished memories. We truly appreciate your kind words and look forward to creating more memorable pieces for you in the future.
Warm Regards,
Canvas Champ
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