Great Customer Service. I tried to change my mind after my order was placed but then realized my original order needed to be reinstated in order to receive it on my timeline. Wan in Customer Service w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The canvas prints are excellent. The quality is beautiful and exactly what I was hoping for. I truly appreciate Wan in customer service for his commitment to making things right and ensuring I receive... Mehr ansehen
I have purchased 6 Canvas prints from CanvasChamp during the past year. While multiple purchase have gone fine, my recent one was extremely disappointing. First of all, my order took a very long time... Mehr ansehen
I ran into small roadblocks in which I needed some clarification, and I ended up getting Irene as my rep. She was very kind and was able to quickly & clearly identify my issue and instruct me how... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease
Kontaktinformationen
752 Winer Industrial Way, Suite G Lawrenceville, GA 30046, 30046, Lawrenceville, Vereinigte Staaten
- 800-993-0992
- canvaschamp@canvaschamp.com
- canvaschamp.com
3,8
Gut
2554 Bewertungen
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Exactly what I ordered
Exactly what I ordered. Priced right and quick to deliver
28. April 2026
Bewertung ohne vorherige Einladung
Very poor quality with my last order and lack of real Customer Support
I have purchased 6 Canvas prints from CanvasChamp during the past year. While multiple purchase have gone fine, my recent one was extremely disappointing. First of all, my order took a very long time (5 weeks)and after calling them, they explained it was an issue in production. Once it did ship, one of the prints was absolutely sub-par quality, washed out and lost so much color even for an enlargement. I also paid additional for the 4K quality. After reviewing this issue with Customer Service, they determined that it was just fine and they would not reprint for higher resolution and better clarity. This was extremely disappointing and not the type of service that a quality and dependable vendor should provide. I have since placed a replacement order with Canvas on Demand who after receiving my original picture and CanvasChamp completed canvas, was provided a guarantee of better results or a full and immediate refund. As I need more prints for a picture gallery, I absolutely will not be buying from CanvasChamp moving forward.
28. April 2026
Bewertung ohne vorherige Einladung
I bought this as a gift for a friend of…
I bought this as a gift for a friend of mine and she absolutely loved it. It was an amazing gift.
3. April 2026
Bewertung ohne vorherige Einladung
The canvas prints are excellent
The canvas prints are excellent. The quality is beautiful and exactly what I was hoping for. I truly appreciate Wan in customer service for his commitment to making things right and ensuring I received the right product for my home.
24. April 2026
Bewertung ohne vorherige Einladung
I am disappointed with the results of…
I am disappointed with the results of my concern regarding the size of the second canvas order. I will not use your services in the future.
20. April 2026
Bewertung ohne vorherige Einladung
Not the same ad they used to be
Not the same ad they used to be. They consistently miss the dates they say items will ship by. Customer service is really bad. Need to find a new vendor for canvases because these people make my business look bad
23. April 2026
Bewertung ohne vorherige Einladung
Great service
Great service. Fast. Delivery loved items
24. April 2026
Bewertung ohne vorherige Einladung
Better than I was expecting
Better than I was expecting. They got every detail right
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Daniel,
Thank you so much for your feedback! We’re thrilled to hear that it turned out even better than you expected and that every detail was just right.
We truly appreciate your support and look forward to creating more for you in the future..
Warm Regards,
Canvas Champ
Great Customer Service
Great Customer Service. I tried to change my mind after my order was placed but then realized my original order needed to be reinstated in order to receive it on my timeline. Wan in Customer Service was amazing! Can't wait to see the product.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Analisa,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with our customer service and that Wan was able to assist you so well.
We appreciate your support and can’t wait for you to receive your product and we hope you love it just as much.
Warm Regards,
Canvas Champ
Easy to use website and the product was…
Easy to use website and the product was just as ordered, in a timely manner. Great prices.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Robert,
Thank you so much for your wonderful feedback! We’re glad to hear that you found the website easy to use and that your order arrived just as expected and on time.
We truly appreciate your support and are happy you found great value with us. We look forward to serving you again in the future.
Warm Regards,
Canvas Champ
Very easy to design and order
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Katie,
Thank you for your feedback! We’re glad to hear that you found the design and ordering process easy.
We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
Canvas Champ
Antwort von CanvasChamp
Dear Lisa,
Thank you for your feedback! We’re glad to hear that you’re happy with the product.
We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
Canvas Champ
"You get what you pay for"
I should have remembered the adage "you get what you pay for" as the image quality is below average. The wrap resembles something from a first grade art class. It looks hastily folded over and sloppily stapled.
The worst is that a 5x7 canvas print was 4 inches on one side and 5 inches on the other. How does this even leave the production facility? It was also very difficult to unwrap the canvas prints. One has to be extremely careful or the prints will be cut or destroyed.
UPDATE: April 21, 2026
After sending images of the lopsided canvas print and requesting they make it right, they asked for more images with a tape measure showing the lopsided dimensions. Done. Their reply, Not happening.
So, I am stuck with a useless canvas print that would be embarrassing to hang in my home. I guess the 100% guarantee they promote on their website is as good as the product they deliver, both not worth a dime. I would never do business with this company again because it is true that you get what you pay for. Especially when it involves CanvasChump.
UPDATE: April 23, 2026
Customer service denied my two requests to correct the problem. They must have read my online review and now someone named Wan has reached out claiming he wants to rectify the situation. The best thing is he referred to me by the wrong name in the e-mail and asked for more details. I am not sure what else I could supply besides the two detailed e-mails and six images, four of which show a measuring tape to detail the discrepancies in the measurements. This company really has service issues and should seriously consider a name change from CanvasChamp to CanvasChump. Maybe more to come...
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Tim,
Thank you for sharing your detailed feedback, and please accept our sincere apologies for the experience you’ve had.
We are truly sorry to hear about the quality concerns with your canvas prints, particularly the uneven dimensions, poor wrapping, and overall finish. A 5x7 canvas should be produced with accurate proportions and clean, professional craftsmanship. What you’ve described andlopsided sizing, rough folding, and difficulty even unwrapping the product is unacceptable and not representative of the standards we aim to uphold.
We also understand your frustration after taking the time to provide additional images, including measurements, and then being told that no corrective action would be taken. That outcome is understandably disappointing, especially when expectations were set around a satisfaction guarantee. You should not be left with a product that you feel is unusable or embarrassing to display.
Your case has been escalated for a thorough re-evaluation. We would like the opportunity to review both the production issue and the previous decision that was communicated to you. A dedicated team member, Wan, will reach out to you directly to reassess the situation and work toward a more appropriate resolution.
We genuinely regret the inconvenience, frustration, and loss of trust this has caused. Thank you for bringing this to our attention and giving us the opportunity to address it properly.
Warm regards,
Canvas Champ
My order was received on time
My order was received on time. It was beautiful.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Luba,
Thank you for your kind feedback! We’re so glad to hear that your order arrived on time and that you found it beautiful.
We truly appreciate your support and look forward to serving you again in the future!
Warm Regards,
Canvas Champ
Easy to order and fast shipping
Easy ordering process and Fast shipping. The order was delivered with care and customer support was willing and able to handle any problems.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Noble,
Thank you so much for your wonderful feedback! We’re delighted to hear that you found the ordering process easy and experienced fast shipping.
It’s great to know your order arrived safely and that our customer support team was able to assist you when needed. We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
Canvas Champ
Perfect as usual!
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Dave,
Thank you so much for your continued support! We’re thrilled to hear that everything was perfect as usual.
It truly means a lot to us, and we look forward to creating more great pieces for you in the future!
Warm Regards,
Canvas Champ
Canvaschamp hasnt failed me yet.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Edwin,
Thank you so much for your continued trust and support! We’re thrilled to hear that we haven’t let you down.
We truly appreciate you choosing CanvasChamp and look forward to keeping up the great work for you in the future!
Warm Regards,
Canvas Champ
Scripps pier
The picture is fantastic its so beautiful. I love it and will use you in the future.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Teri,
Thank you so much for your kind words! We’re delighted to hear that you love your picture and found it so beautiful.
Your support means a lot to us, and we’re excited to create more for you in the future!
Warm Regards,
Canvas Champ
Great Experience!
The order process was easy, the canvas turned out perfect, will definitely order again!
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Curt,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the ordering process easy and that your canvas turned out perfect.
We truly appreciate your support and look forward to creating more great pieces for you in the future!
Warm Regards,
Canvas Champ
Outstanding service
Outstanding service. Very accommodating staff, excellent quality & very fast shipping.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Judith,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with our service, found our team accommodating, and loved the quality and fast shipping.
We truly appreciate your support and look forward to serving you again soon!
Warm Regards,
Canvas Champ
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